1SweetHome
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GOOD MINISHOP RATE 90%
★Christmas gifts★New Restock Dec 2108 /Pure RO Water Wet Wipes Tissue★Mini Bottle wet tissue
1.9

★Christmas gifts★New Restock Dec 2108 /Pure RO Water Wet Wipes Tissue★Mini Bottle wet tissue


Customer who recommended this item
64
Customer Satisfaction Score
95%
  • Product 100%/100%
  • Price 100%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Do not state any amendment in MEMO/Message Seller Aug 09, 2018
Delivery time of goods at memo Seller Feb 19, 2016
Regarding Singapore Normal mail. Seller Nov 24, 2015
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Manufacturer/
Place of origin
OEM Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Photo Review (19)

Customer Review (49)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Jan 07, 2019 ong***
Highly Recommend Jan 04, 2019 bel***
Highly Recommend Dec 30, 2018 aut***
Highly Recommend Dec 30, 2018 Kon***
Highly Recommend Dec 29, 2018 ch_***
Highly Recommend Dec 28, 2018 tre***
Not Recommend Dec 27, 2018 bb_***
Highly Recommend Dec 27, 2018 mei***
Highly Recommend Dec 27, 2018 shu***
Highly Recommend Dec 25, 2018 kat***

Item Q&A(13)

Status
Question & Answer
  • Notice

    Do not state any amendment in MEMO/Message

    PLEASE DO NOT STATE ANY REQUEST IN MEMO

    Items will be pack according to what customers ordered. Address will be sent to what you stated in the system.

    If you ordered the wrong option or wish to amend any details, please cancel and place a new order.

    Do not state changes in the message system as we may not read the message in time and parcel will be sent out. Any changes you may cancel the order and re-order again.

    Qxpress delivery standard 2-4 work days, please do not request a certain date or time, they may not follow. If you wish to get specific day/ time slot delivery, you can drop us a message before purchase, special delivery available at double or triple delivery cost.
    1SweetHome
  • Notice

    Delivery time of goods at memo

    Dear Customer,
    We have received some inquiries on delivery timing. Also some customer leave a memo their preferable time.

    But our courier(Qxpress, Taqbin) delivers on their time schedule.
    So we are not able to guarantee the timing. And the memo will be ignored as the courier will not deliver on the timing you request.

    If you have further inquiry for delivery, please contact QxpressC/S centre.
    Qxpress : +65-6661-9100 / +65-6434-8400

    Thanks for your understanding.

    1sweethome
    1SweetHome
  • Notice

    Regarding Singapore Normal mail.

    Dear Customer,
    Base on our experience for the normal mail ( Non registered mail )

    1). No tracking available. There is very little that we can do once item is dispatched via SingPost normal mail since we have completely no visibility. 2. Rate of lost mail is 2% - 4%, which is very high. Don't be one of the unlucky 2%. You can avoid this via shipping with tracking. i.e. Qxpress. 3. Only around 50% of non-delivery shall receive notice slip from SingPost. A lot will need to check at nearest SingPost branch without the slip to recover their item. 4. In any case, for normal mail, we will not be responsible for any loss of mail.

    2) Singpost Normal mail take about 3 ~ 10 working days for the deliver.
    (Sometime It might be taken longer time delivery up to 2~4weeks)

    4) To avoid any inconveniences, kindly choose Registered Mail. There is a tracking number so your item won't get lost.

    Please be safe using registered mail.
    1SweetHome
  • Notice

    Please read this before purchase:)

    Dear Valued Customer,

    Thanks for your purchases, I wanted to take this opportunity to share with you a few words. I will check every product item before i shipping out to you. We unable guarantee that 100% there will be no issues. Sometimes the delivery company service workers throw around things so much that even bubble wrap can't protect it. However, We can guarantee that whenever an issue arises, 100% I'll resolve the issue with you. So please DO NOT leave me a neutral or negative feedback BEFORE you email me to discuss the issue. I need a HIGHLY RECOMMENDED feedback from you so I will work things out with you, if issues occur. Please send us a message through Qoo10 and let us know how we can earn your satisfaction ! Cheers~

    Best Regards,
    David soon
    1SweetHome
  • Answered
    Question
    ste******* 2018-12-20
    Question
    Private Enquiry
    Answer
    Private Enquiry
    1SweetHome 2019-01-14
  • Answered
    Question
    fel******* 2018-12-19
    Question
    I'm ordering via qxpress
    Answer
    hi dear, if you need it urgent . you may cpurcahse directly from our warehouse. Following are our warehouse address.

    502 Chai chee Lane
    Lock+Store
    B-03-11
    Singapore 469025

    Our warehouse operate from 8am to 12pm. (Weekday)
    Contact person: David - 92346698 (only WhatsApp or message)
    Kindly contact us before you coming due to we may no at the warehouse.
    1SweetHome 2018-12-19
    Question
    I can't make it to your timing. Possible to reach by sat?
    Answer
    we anable to guarantee due to festive season
  • Answered
    Question
    che******* 2018-12-18
    Answer
    Private Enquiry
    1SweetHome 2018-12-18
  • Answered
    Question
    ppb******* 2018-12-18
    Answer
    yes:) wihtin 2-3 days from now if you place the order today before 10pm
    1SweetHome 2018-12-18
    Question
    Opps... Too late than c ur msg... I place the order now... U try to help to expedite... Thk u very much.
    Answer
    np
  • Answered
    Question
    lov******* 2018-12-18
    Answer
    within 2-3 days
    1SweetHome 2018-12-18
  • Answered
    Question
    yin******* 2018-12-18
    Answer
    within 2-4 days
    1SweetHome 2018-12-18
  • Answered
    Question
    gig******* 2018-12-18
    Question
    I need it urgently.. can i self collect?
    Answer
    hi dear, you may come directly to our warehouse & purchase.
    Following are our warehouse address.

    502 Chai chee Lane
    Lock+Store
    B-03-11
    Singapore 469025

    Our warehouse operate from 8am to 12pm. (Weekday)
    Contact person: David - 92346698 (only WhatsApp or message)
    Kindly contact us before you coming due to we may no at the warehouse.
    1SweetHome 2018-12-18
  • Answered
    Question
    ray******* 2018-12-12
    Answer
    Hi dear, the order you purchase is under Christmas pre-order group buy stock. the stock will be ready by next monday. we will send it out asap once we got the stock.
    Please be patience & you will receive it soon:)
    1SweetHome 2018-12-13
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