Clarins Double Serum [Hydric + Lipidic System] Complete Age Control Concentrate 50ml
0.00000000

CLARINSClarins Double Serum [Hydric + Lipidic System] Complete Age Control Concentrate 50ml


Customer who recommended this item
113
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%

Notice

Subject Register Date
100% Guarantee Authentic and Brand New Products Seller Jan 27, 2016
Manufacturer/
Place of origin
Condition New Product
Shipping From From Overseas (Hong Kong)
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Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description Clarins Double Serum [Hydric + Lipidic System] Complete Age Control Concentrate (8th Generation) 1.6oz, 50ml
BOOKMARK 1 2 3 4 5 6 7

Photo Review (40)

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Customer Review (92)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Feb 15, 2019 ser*** (SG SG)
Highly Recommend Feb 12, 2019 kim*** (SG SG)
Highly Recommend Feb 10, 2019 106*** (SG SG)
Highly Recommend Jan 30, 2019 106*** (SG SG)
Highly Recommend Jan 29, 2019 zhu*** (SG SG)
Highly Recommend Jan 27, 2019 Wij*** (SG SG)
Recommend Jan 23, 2019 aix*** (SG SG)
Highly Recommend Jan 23, 2019 skl*** (SG SG)
Highly Recommend Jan 19, 2019 aww*** (SG SG)
Highly Recommend Jan 18, 2019 l_y*** (SG SG)

Item Q&A(11)

Status
Question & Answer
  • Notice

    100% Guarantee Authentic and Brand New Products

    100% Guarantee Authentic & Brand New Products
    Cosmede
  • Answered
    Question
    Kha******* 2019-02-06
    Answer
    Dear valued customer,

    Thank you for your purchase.

    We guarantee that they are 100% genuine and produced by the original manufacturer.

    You may check the batch code on the item at http://checkcosmetic.net/. The code is usually printed directly on the bottom of the container or somewhere near it; you can also try to find it on the product packaging.

    If you are not sure which one is the batch code, please kindly take some photos of the product and the package and message us again.

    As per attached batch code example for your reference.

    Thank you for your supporting!

    Should you have further queries, please do not hesitate to contact us again.

    Best regards,
    COSME-DE.COM
    Cosmede 2019-02-08
    Question
    Dear Cosme-de,

    Thank you for the reply. Unfortunately the code is not traceable by the website given. Is there any other way to check the authenticity?

    Packaging wise, I’m satisfied with cosme-de products and am keen to buy more however there’s been several reviews with the products being not authentic. Would like to be assured on the authenticity to keep purchasing. Thanks!

    Is there a physical shop in Hong kong?
    Answer
    Dear valued customer,

    Thank you for contacting us.



    We confirm our products are 100% genuine and fresh.

    We need the following photos for further investigation:-
    1. Product photo with our label ( a QR code stick on the product / packing box)

    2. Product photo with batch code and bar code


    We don't have shop.


    Should you have further queries, please do not hesitate to contact us again.

    Appreciated for your understanding and cooperation.

    Look forward to your reply soon.




    Best Regards,
    COSME-DE.COM
    Question
    Hi code is : 534530 for Clarins booster. I’ve attach the picture. Box I have thrown upon receiving and opening.
    It’s stated as “Error: The batch code indicates the product was produced in 2014 or later.
    Unfortunately such batch code format isn't supported by the website so far.”
    Answer
    Dear valued customer,

    Thank you for your reply.

    In this case, it is because the batch code will be re-use every 10 years, the reason of not able to check is related to they are updating the database so not able to check the exact date at this moment.

    Usually you can check the bar code for authenticity, however you said you have throw the box away which the bar code should be listed on it.

    Please kindly note that we are an established firm which has been dealing in skincare, makeup, haircare and perfumes trading for over 10 years in Hong Kong. We only sell authentic products since selling fake items in Hong Kong is a serious crimes, we will not do that.

    Should you have further queries, please do not hesitate to contact us again.

    Thank you for your understanding.


    Best Regards,
    COSME-DE.COM
    Question
    Thank you for taking the time to reply.

    Can I know the way to check the barcode to authenticate for future purchases?
    Answer
    Dear Custome,

    Thank you for your message again.

    You may check the bar code at https://www.upcitemdb.com/.

    Should you have further queries, please do not hesitate to contact us again.

    Thank you for your understanding.


    Best Regards,
    COSME-DE.COM
  • Answered
    Question
    dor******* 2019-01-29
    Answer
    Dear valued customer,

    Thank you for visiting our shop.

    The expiry date of this item in our stock is 2021 Jan.

    Please feel free to contact us again should you have further inquiries.

    We look forward to serving you again in the future.

    Thank you.

    Best regards,
    COSME-DE.COM
    Cosmede 2019-01-30
  • Answered
    Question
    sie******* 2019-01-16
    Answer
    Private Enquiry
    Cosmede 2019-01-17
  • Answered
    Question
    ali******* 2018-12-08
    Answer
    Private Enquiry
    Cosmede 2018-12-10
  • Answered
    Question
    aye******* 2018-12-06
    Answer
    Private Enquiry
    Cosmede 2018-12-06
  • Answered
    Question
    awe******* 2018-07-07
    Answer
    Dear valued customer,

    Thank you for visiting our shop.

    We are sorry that the product is out of stock in our shop at the moment.

    Originally, the order will be restocked in Mid-July. However, we regret that our supplier does not update us the exact date.

    Please check our store again later.

    Please feel free to contact us again should you have further inquiries.

    We look forward to serving you in the near future.

    Thank you.

    Best Regards,
    COSME-DE.COM
    Cosmede 2018-07-09
  • Answered
    Question
    Jas******* 2018-06-22
    Answer
    Private Enquiry
    Cosmede 2018-06-26
  • Answered
    Question
    eve******* 2018-05-28
    Question
    How do I apply for the 25 percent coupon also?
    Answer
    Dear valued customer,

    Thank you for visiting our shop.

    We regret that we could not provide the manufacturing date as we are not sure which batch of product you will receive. The expiry date of this item in our stock is 2020 Apr.


    Please kindly note that the 25% off is just Qoo10 counted if you used our shop coupon and Qoo10 coupon in one purchase, it is just like 25% off of the order.

    We don't have the 25% off promotion or coupon at all. We only got shop coupon.

    Sorry for any inconvenience caused.

    Please do not hesitate to contact us if you have further inquiries.

    Thank you for your understanding.

    Best regards,
    COSME-DE.COM
    Cosmede 2018-05-28
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