Clarins Tonic Bath  Shower Concentrate - 200ml
54 items sold
22.50

CLARINSClarins Tonic Bath Shower Concentrate - 200ml


Customer who recommended this item
270
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%

Notice

Subject Register Date
100% Guarantee Authentic and Brand New Products Seller Jan 27, 2016
Manufacturer/
Place of origin
Condition New Product
Shipping From From Overseas (Hong Kong)
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Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
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Photo Review (126)

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Customer Review (205)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Jan 15, 2019 tit***
Highly Recommend Jan 12, 2019 Soe***
Recommend Jan 12, 2019 che***
Highly Recommend Jan 12, 2019 jia***
Highly Recommend Jan 11, 2019 nan***
Highly Recommend Jan 10, 2019 ely***
Highly Recommend Jan 09, 2019 Jan***
Recommend Jan 08, 2019 che***
Highly Recommend Jan 08, 2019 sta***
Highly Recommend Jan 07, 2019 liz***

Item Q&A(9)

Status
Question & Answer
  • Notice

    100% Guarantee Authentic and Brand New Products

    100% Guarantee Authentic & Brand New Products
    Cosmede
  • Answered
    Question
    ann******* 2018-12-05
    Answer

    Dear valued customer,

    Thank you for your message.

    Your order was dispatched on 26-Nov, the estimated international delivery time is 5-8 business days (exclude weekend and public holiday) after the parcel dispatched. Therefore you may receive the parcel within 3 to 6 Dec.

    Please kindly note that all parcel need to go through custom clearance and courier is not able to update the tracking information unless it was cleared.

    Please kindly check the status at http://www.singpost.com/ with you tracking number, RP206187026SG later .

    Should you have further queries, please do not hesitate to contact us again.

    Thank you for your understanding.

    Best regards,
    COSME-DE.COM
    Cosmede 2018-12-05
    Question
    The item was quite a long time staying at 'Information Received – Item En Route to Postal Facility', when can deliver?
    Answer
    Dear valued customer,

    Thank you for your purchase.

    According to the tracking information, your order was delivery fail on 6-Dec and is ready for collection at CHOA CHU KANG CENTRAL POST OFFICE since 7-Dec.

    Please kindly contact the post office with your tracking number to get back your parcel or request re-delivery before 20-Dec. You can find the tracking number in your order information.

    You can check your order status at : https://www.singpost.com/track-items.

    Should you have further queries, please do not hesitate to contact us again.

    Thank you for your understanding.

    Best regards,
    COSME-DE.COM
    Question
    Thanks, received.
    Answer
    You are welcome~!
  • Answered
    Question
    sue******* 2018-07-23
    Answer
    Dear valued customer,

    Thank you for your message.

    Your order was dispatched on 16-July, the estimated international delivery time is 5-8 business days (exclude weekend and public holiday) after the parcel dispatched. Therefore you may receive the parcel with 23 to 26 July.

    Please kindly note that all parcel need to go through custom clearance and courier is not able to update the tracking information unless it was cleared.

    According to the tracking information, your order was delivery in progress now, please kindly check the status at http://www.singpost.com/ with you tracking number, RP205433746SG.

    Should you have further queries, please do not hesitate to contact us again.

    Thank you for your understanding.

    Best regards,
    COSME-DE.COM

    Cosmede 2018-07-24
  • Answered
    Question
    Lov******* 2018-07-21
    Answer
    Dear valued customer,

    Thank you for visiting our shop.

    We are sorry that the product is out of stock in our shop at the moment.

    Originally, the order will be restocked in Mid to End - July. However, we regret that our supplier does not update us the exact date.

    Please check our store again later.

    Please feel free to contact us again should you have further inquiries.

    We look forward to serving you in the near future.

    Thank you.

    Best Regards,
    COSME-DE.COM

    Cosmede 2018-07-23
  • Answered
    Question
    Lov******* 2018-07-13
    Answer
    Dear valued customer,

    Thank you for visiting our shop.

    We regret that we could not provide the manufacturing date as we are not sure which batch of product you will receive. The expiry date of this item in our stock is 2020 Apr.

    Please feel free to contact us again should you have further inquiries.

    We look forward to serving you again in the future.

    Thank you.

    Best regards,
    COSME-DE.COM
    Cosmede 2018-07-13
  • Answered
    Question
    reg******* 2018-07-04
    Answer
    Dear valued customer,

    Thank you for visiting our shop.

    We regrt that we are not sure about this, please kindly ask the brand cs since they will know more about their item.

    Sorry for any inconvenience caused.

    Please feel free to contact us again should you have further inquiries.

    We look forward to serving you again in the future.

    Thank you.

    Best regards,
    COSME-DE.COM

    Cosmede 2018-07-05
  • Answered
    Question
    orj******* 2018-06-19
    Answer
    Dear valued customer,

    Thank you for your purchase.

    Please accept our sincere apologies for the delayed reply, which was due to we are off on weekend, and yesterday was our public holiday.

    Your order was dispatched on 13-June and arrived Singapore on 14-June.

    You may track your order at http://track.quantiumsolutions.com/ NOW and http://beta.singpost.com/track-items LATER with the tracking number RP205545393SG.

    The parcel need to go through the custom clearance and the courier need times to process and handle the parcels and update the tracking information, therefore the status may not be able to update soon.

    Please kindly note that the estimated international delivery time is 5-8 business days (exclude weekend and public holiday) after the parcel dispatched. It may vary during peak seasons like Christmas or process custom clearance.

    Should you have further queries, please do not hesitate to contact us again.


    Thank you for your understanding.

    Best regards,
    COSME-DE.COM

    Cosmede 2018-06-19
  • Answered
    Question
    ane******* 2018-01-07
    Answer
    Dear customer ,

    Thank you for your order.

    Would you provide us order no. to follow up?

    Please feel free contact us if you have further inquiry.

    Thank you!

    Best regards,
    Customer Service Representative
    Cosmede 2018-01-08
    Question
    Order no 240773726
    Answer
    Dear customer,

    Thank you for your message.

    Your order delivered on 4 Jan 2018. Please chekc the update in Singapore Post.

    Tracking: RP204995643SG
    2018-01-04 21:57
    Item delivered
    2018-01-04 14:31
    Delivery in progress (DBLDB)

    Thank you!

    Best regards,
    Customer Service Team
    Question
    I didn't receive anything at all. How come the status is delivered?
    Answer
    Dear customer,

    Thank you for your message.

    For yoru case, we suggest you contact SIngapore Post to check the delivery details.

    Thank you!

    Best regards,
    Customer Service Team
    Question
    I have called them and they said they cannot trace. What is this?
    Answer
    Dear customer ,

    Thank you for your message.

    For your case, we suggest you contact Singapore Post for more delivery details.

    Also, did you check with your friend , family or management office who collected?

    Thank you!

    Best regards,
    Customer Service Representative
    Question
    So now it has become my problem?

    I have called the Sing Post but all they said was the item had delivered. My family members did not receive anything. So who shld i look for?
    Answer
    Dear customer,

    Thank you for your message.

    Here is a POD and please contact Singapor Post to claim lost.

    We have chekced with our agent and they also confirm order delivered. So we highly recommend you claim lost wioth Singapore Post.

    Thanks!

    Regards,
    Customer Service Team
  • Answered
    Question
    shu******* 2017-04-27
    Answer
    Dear valued customer,

    Thank you for visiting our shop.

    We regret that we could not provide the manufacturing date as we are not sure which batch of product you will receive. The expiry date of this item in our stock is 2019 Jan.

    We need to check our stock if it comes with box first and will reply you on next week since we are off during weekends and we will get back to you once we got any update.

    Please feel free to contact us again should you have further inquiries.

    We look forward to serving you again in the future.

    Thank you.

    Best regards,
    COSME-DE
    Cosmede 2017-04-28
    Question
    Thank u. Pls let me know whether there is box. Thank u
    Answer
    Dear valued customer,

    Thank you for your patience.

    Yes it comes with box. As per attached the product picture for your reference.

    Please feel free to contact us again should you have further inquiries.

    We look forward to serving you again in the future.

    Thank you.

    Best regards,
    COSME-DE
    Question
    Hi seller, may i know how fast is the shipment?
    Answer
    Dear valued customer,

    Thank you for your reply.

    Orders will be shipped with handling time of 1-2 business days (Saturday, Sunday and Public Holidays excluded) after payment has been cleared.

    The parcel will be shipped from Hong Kong via registered airmail with a tracking number.Please note estimated international delivery time is 5-8 business days (exclude weekend and public holiday) after the parcel dispatched.

    Please feel free to contact us again should you have further inquiries.

    Thank you for your understanding.

    Best regards,
    COSME-DE
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