Twinkle+ Kids
Twinkle+ Kids Join Fellow
8,200 Fellows
20%
GOOD MINISHOP RATE 90%
[Twinkle+Kids] ❤ Dresses Sales ❤ Kids ❤ Little Princess Dresses ❤ CUTE and PRETTY flower ❤
16 items sold
12.7

[Twinkle+Kids] ❤ Dresses Sales ❤ Kids ❤ Little Princess Dresses ❤ CUTE and PRETTY flower ❤


Customer who recommended this item
731
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
Pay only one shipping fee for purchasing multi items among same shipping fee group items in a cart.
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Notice

Subject Register Date
Return Exchange Policy (2) Seller Dec 09, 2017
Return Exchange Policy (1) Seller Dec 09, 2017
Please be nice... Seller Dec 09, 2017
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Manufacturer/
Place of origin
Factory Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7

Photo Review (301)

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Customer Review (786)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Mar 11, 2019 tan*** (SG SG)
Highly Recommend Mar 07, 2019 mer*** (SG SG)
Recommend Mar 01, 2019 sup*** (SG SG)
Recommend Feb 25, 2019 beb*** (SG SG)
Highly Recommend Feb 20, 2019 ser*** (SG SG)
Highly Recommend Feb 13, 2019 tmk*** (SG SG)
Highly Recommend Feb 12, 2019 ber*** (SG SG)
Highly Recommend Jan 24, 2019 mai*** (SG SG)
Recommend Jan 12, 2019 den*** (SG SG)
Highly Recommend Jan 09, 2019 zzz*** (SG SG)

Item Q&A(262)

Status
Question & Answer
  • Notice

    Return Exchange Policy (2)

    Any change of mind from buyer's end
    -Would like to change to other available products or does not want the item anymore
    -Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached
    -Provide picture of the item to seller end
    -Shipping fee will be incurred from buyer's end


    How to submit return or exchange from the buyer's end?
    -Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'
    -We will assess the claim issue with the provided picture and inform on the progress
    Twinkle+ Kids
  • Notice

    Return Exchange Policy (1)

    Submission of claims
    -Any return of exchange of items will be applicable within 7 days upon receiving of the item
    -We will process once recevied return item
    *Strictly not accept once tag was removed

    Any shortage of item or wrong item received
    -Provide picture of the item contents within the parcel package
    -Provide picture of the parcel package with the delivery information
    -Shipping fee will be incurred from seller end


    Defective item issue
    -Provide picture of the defective area of the received item
    -Shipping fee will be incurred from seller end
    Twinkle+ Kids
  • Notice

    Please be nice...

    Dear Buyers,
    If you have any problems with your order please contact us nicely, we will try our best to solve the problem.
    We will ignore rude customer/enquiry.

    Treat others as you want to be treated.
    Thanks for your understanding and have a nice day. :)
    Twinkle+ Kids
  • Notice

    IMPORTANT PLEASE READ

    There's increase case of DELAY and LOST MAIL by Singpost recently.We highly recommeded to use Qxpress as your shipping method especially during these Festive Season.We appreciate your understanding that once the normal mail parcel lost or delay during transit,We can't track and check the status of the parcel.Thanks
    Twinkle+ Kids
  • FAQ

    I have not received my items, can you check delivery status?

    First of all, it does take time to send and deliver items to buyers. 2-5 working days is the norm. We update delivery status after sending out, so if it shows item already sent out, then it is indeed sent out. If you chose registered mail(Qxpress/Smartpac), please click on the Tracking button in your order summary in your qoo10 account to find out the latest delivery status. Or, you may go to http://www.singpost.com/track-items and check with the tracking ID provided in your order record. Kindly note that Singpost may take 1-3 days to update the tracking system. SmartPac will be delivered to the Recipient's letterbox if there are no one to receive the parcel and the delivery note will be signed by the Postman. If you chose SingPost normal mail, unfortunately there's no tracking number and the parcel is not traceable. We will not be responsible for any lost/delayed/damaged item caused during delivery shipped via SingPost normal mail.
    Twinkle+ Kids
  • Answered
    Question
    jol******* 2019-03-20
    Answer
    Private Enquiry
    Twinkle+ Kids 2019-03-20
    Question
    Private Enquiry
    Answer
    Private Enquiry
  • Answered
    Question
    cri******* 2019-02-27
    Answer
    Private Enquiry
    Twinkle+ Kids 2019-02-28
    Question
    Private Enquiry
    Answer
    Private Enquiry
  • Answered
    Question
    fer******* 2019-01-07
    Answer
    Hi,

    Qxpress usually takes 1-2 working days to reach you.

    You can check with our detail measurement, it will be more accurate.

    Thanks
    T+K
    Twinkle+ Kids 2019-01-07
  • Answered
    Question
    che******* 2019-01-06
    Question
    I had placed order, assuming PGA13 is purple and PGA14 is pink
    Answer
    Hi,

    PGA13 is purple colour and PGA14 is pink

    Thanks
    T+K
    Twinkle+ Kids 2019-01-06
  • Answered
    Question
    evo******* 2018-12-01
    Answer
    Hi,

    Yes, if you choose Qxpress, usually takes 1-2 working days to reach you.

    Thanks
    T+K
    Twinkle+ Kids 2018-12-02
  • Answered
    Question
    jac******* 2018-11-29
    Answer
    Hi,

    Sure, Please Kindly return the items within 7days to

    No.30 Marsiling Industrial Estate Road 5 #04-06C Singapore739211

    Shipping fee $3.99 is non refundable. You may put cash(3.99) in the parcel when you send back the item

    Please attach a note in with the following informations in your parcel

    Order number
    Contact Number
    Address
    Item Name & Size

    Once recieving the parcel we will proceed with refund ( Item + Shipping fee).

    Thanks
    T+K
    Twinkle+ Kids 2018-11-29
  • Answered
    Question
    kat******* 2018-11-24
    Answer
    Private Enquiry
    Twinkle+ Kids 2018-11-26
  • Answered
    Question
    tan******* 2018-11-20
    Answer
    Hi,

    Its ready stock in Singapore.

    Thanks
    T+K
    Twinkle+ Kids 2018-11-21
Ask Question
Address
WIDEFIELD INDUSTRIAL BUILDING 30 MARSILING IND ESTATE ROAD 5 #04-06C

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Policy & Notice
How to Return/Exchange