Hi, based on your reply(see attached) please let me know when the refund for the first item(152180575) can be completed so that I can cancel the 2nd item (152180577) which was also out of stock.
This is an infuriating problem which you should bring up to sellers. They should not put up products that have been out of stock for donkey years. The item that seller told me was out of stock DB1886 size S is still been sold on its dudebabe page, telling others there's another 3 more size S of DB 1886. Please take this into matters.
Also,may I know how does the refund procedure works?the status now is refund wait meaning? What happens next?
Lastly, how long does it take for the amount to be refunded? Please expedite the procedure with your management team as I still have the 2nd item unacclaimed for.
Hi, I have made a purchase(cart no: 97196673) of 6 items out of which 2 are out of stock. I was told either to make an exchange or get a refund. I chose refund and was told to cancel the 2 items by myself. I was able to cancel the first item(152180575) successfully(status:refund wait) but for the 2nd item(152180577), it kept showing error, not letting me cancel. Therefore it's still stuck at the status: shipping requested.
Appreciate your quick response.