❤80% OFF RP ❤2018 HOLY GRAIL SHIELD CREAM❤SOLD OUT IN KOREA❤ POWERFUL EFFECTIVE CERAMIDE
40.67

COCOMO❤80% OFF RP ❤2018 HOLY GRAIL SHIELD CREAM❤SOLD OUT IN KOREA❤ POWERFUL EFFECTIVE CERAMIDE

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Customer who recommended this item
270
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
(IMPORTANT) SHIPPING - PARTIAL DELIVERY Seller Jan 29, 2016
Disclaimer Seller Jun 01, 2018
AGREEMENT Seller Jan 04, 2019
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Manufacturer/
Place of origin
KOREA Condition New Product
Shipping From From Overseas (Singapore)
help
Material
Payment Method Q*Coin Pay, VISA, MasterCard, American Express, Union Pay, PayPal, E-Nets, Cash Deposit, Q·account, GrabPay, Rely, PayLah!, AXS, NETS QR, AliPay, WeChat Pay, Convenience Store
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Photo Review (160)

Customer Review (240)

Customer Review board
Rating Feedback Date Written by
Highly Recommend May 03, 2019 viv*** (SG SG)
Highly Recommend Apr 18, 2019 yon*** (SG SG)
Highly Recommend Apr 14, 2019 hor*** (SG SG)
Recommend Feb 22, 2019 tho*** (SG SG)
Highly Recommend Nov 22, 2018 dor*** (SG SG)
Highly Recommend Nov 15, 2018 hor*** (SG SG)
Highly Recommend Nov 09, 2018 mic*** (SG SG)
Highly Recommend Oct 24, 2018 fan*** (SG SG)
Highly Recommend Oct 24, 2018 mel*** (SG SG)
Highly Recommend Oct 21, 2018 blu*** (SG SG)

Item Q&A(26)

Status
Question & Answer
  • Notice

    (IMPORTANT) SHIPPING - PARTIAL DELIVERY

    Should shipment be delayed due to circumstances COCOMO cannot be made liable for, the available item(s) will be sent via the primary mode of delivery the buyer first selected. The buyer hereby assigns the partial delivery to be done via Normal Mail (Singpost) with proof of delivery. If buyer wants to opt out for partial delivery, buyer has to notify seller that only complete orders can be sent. This can be done by dropping a note at MEMO TO SELLER page before carting out their purchases.
    COCOMO
  • Notice

    Disclaimer

    While COCOMO strives to ensure the accuracy of its product images and information, some manufacturing changes to packaging and/or ingredients may be pending update on our site. Although items may occasionally ship with alternate packaging, freshness is always guaranteed. We recommend that you read labels, warnings and directions of all products before use and not rely solely on the information provided by COCOMO.
    COCOMO
  • Notice

    AGREEMENT

    By shopping in COCOMO Qoo10, you agree to be bound by the Terms and Conditions and decisions of OUR COCOMO PTE LTD.
    COCOMO
  • Notice

    RETURN & REFUND PROCESS

    Kindly contact our Customer Service Team and follow these steps so that we can better facilitate your return request:

    Please provide the following information to our Customer Service Team Via Qpost:
    (1) Full name and Order no. (can be found in your Qoo10 account)
    (2) Reason(s) for return
    (3) Name of item(s) to be returned and its respective quantity
    (4) Photographs (e.g. the defective part or whole package to show any missing content)
    (5) Please indicate if the seal of item(s) has been removed or unwrapped
    COCOMO
  • Notice

    EXCHANGE POLICY

    ***Exchange Policy***
    ▸For all types of exchange inquiry, there will be shipping charges plus an admin charge per item exchange and we will only allow an exchange for once.
    ▸If buyer wants to avoid paying these charges, all exchanges can take place in person in our warehouse after our confirmation.

    ***Refund Policy***
    *Please note, we are unable to process refund for any reason.

    COCOMO
  • Notice

    Shipping Info_Timing_Change memo

    We CANNOT edit ANY information once order is placed and we cannot set the time for the delivery.

    If order is shipped and any info or timing needs to be changed, before delivery the driver will call you at the time you can set the time with the delivery company or you can contact Qxpress (shipping company : +65-6661-9100 / info@qxpress.sg)
    COCOMO
  • Notice

    CANCEL / REFUND


    ***Return Policy***
    Items will be exchanged unless the product is incorrect or faulty within 7 days of purchase and the item must be in its original condition.

    ***Exchange Policy***
    For all types of exchange inquiry, there will be shipping charges plus an admin charge per item exchange and we will only allow an exchange for once.
    If buyer wants to avoid paying these charges, all exchanges can take place in person in our warehouse after our confirmation.

    ***Refund Policy***
    *Please note, we are unable to process refund for any reason.
    COCOMO
  • Notice

    VERY IMPORTANT: SINGPOST NORMAL MAIL

    All parcels will be delivered to the letterbox directly via Singpost. In the case of large parcel which may not fit into the letterbox, the postman will deliver to your doorstep. If delivery is undelivered (nobody is at home), the postman will leave a collection slip at your door for collection at the nearest post office. No tracking number is available for normal mail so please be advised that it is AT YOUR OWN RISK. STRICTLY NO REFUNDS WILL BE PROVIDED thus Delivery with TRACKING is HIGHLY RECOMMENDED. Delivery usually takes 2-5 working days but minor cases delay up to 3 weeks.

    We do provide the photo proof of your NORMAL MAIL parcel. However, do understand that we will take 3-14 working days to extract the photo proof of your parcel from our CCTV or Phone Devices. Any inquiry in regards to normal mail will be answered via WATSAPP (+65 8425 5525) or QPOST within 3-7 working days only.

    Thank you very much for your understanding and cooperation!
    COCOMO
  • Notice

    FREE DELIVERY ABOVE $60 FOR SAME SHIPPING GROUP (QPRIME)

    The shipping fees will not be included if you decide to spend $60 in COCOMO under the same shipping group. You may combine any items in our shop to get free Qxpress delivery above $60 spent in COCOMO. The shipping fees will not be included when you cart out.
    COCOMO
  • Answered
    Question
    xyr******* 2019-01-06
    Answer
    Private Enquiry
    COCOMO 2019-01-07
  • Answered
    Question
    Eri******* 2018-10-19
    Answer
    Dear Customer,
    Yes they are
    please check listing for more info
    We will be most willing to assist u here if u need further assitance
    Feel free to WATSAPP us at 8425 5525 should you need further and immediate assistance.
    Do note that qpost inquiries take 1-3 working days for us to respond.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO
    COCOMO 2018-10-19
  • Answered
    Question
    nap******* 2018-10-13
    Answer
    Dear Customer,
    sorry, they are not valid when on timesale but valid when they are not on timesales
    We will be most willing to assist u here if u need further assitance
    Feel free to WATSAPP us at 8425 5525 should you need further and immediate assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO
    COCOMO 2018-10-14
  • Answered
    Question
    flu******* 2018-10-11
    Answer
    Private Enquiry
    COCOMO 2018-10-13
  • Answered
    Question
    sug******* 2018-10-11
    Answer
    Dear Customer,
    No restock for limited edition skin savior concentrate set
    Age 16 and above are suitable
    The cream is definitely not oily at all
    the reviews by somebuyer might be inaccurate as the buyers had used the product wrongly
    Please donot use large amount and just dime size will do
    u can try on your palm and u will know it is definitely non oily
    We will be most willing to assist u here if u need further assitance
    Feel free to WATSAPP us at 8425 5525 should you need further and immediate assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO
    COCOMO 2018-10-11
  • Answered
    Question
    jas******* 2018-08-06
    Answer
    Dear Customer,
    Skin concentrate can relieve redness of skin with instant results in as little as 3 days
    For pitted scars, it takes a little longer than usual to build up new collagen fibre
    however, it does help to improve and even our your skin tone
    Have a blessed day ahead!
    Feel free to WATSAPP us at 8425 5525 should you need further assistance.
    Thank you for shopping with SNP BY COCOMO!
    Regards,
    SNP BY COCOMO
    (Note: QPOST inquiry takes 24h-48h,within working hours to reply)
    COCOMO 2018-08-06
  • Answered
    Question
    sno******* 2018-08-04
    Question
    Concentrate set*
    Answer
    Dear Customer,
    We have stock for skin saviour cream
    The set has been fully sold out and wont restock as it is limited edition pieces
    Have a blessed day ahead!
    Feel free to WATSAPP us at 8425 5525 should you need further assistance.
    Thank you for shopping with SNP BY COCOMO!
    Regards,
    SNP BY COCOMO
    (Note: QPOST inquiry takes 24h-48h,within working hours to reply)
    COCOMO 2018-08-04
  • Answered
    Question
    soh******* 2018-08-01
    Answer
    Dear Customer,
    The expiry dates for all hddenlab products are 2020 above
    It is 50g
    Have a blessed day ahead!
    Feel free to WATSAPP us at 8425 5525 should you need further assistance.
    Thank you for shopping with SNP BY COCOMO!
    Regards,
    SNP BY COCOMO
    (Note: QPOST inquiry takes 24h-48h,within working hours to reply)
    COCOMO 2018-08-01
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COCOMO SG
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MON~FRI : 9:00am ~ 6:00pm SAT : 9:00am ~ 1:00pm SUN, Holiday : day off

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