❤QX 24h-48h DELIVERY❤ 30Days Miracle Toner ❤SOMEBYMI❤ SOLD OUT 5000PC WITHIN 24H❤READY STOCKS IN SG❤
10.91

COCOMO❤QX 24h-48h DELIVERY❤ 30Days Miracle Toner ❤SOMEBYMI❤ SOLD OUT 5000PC WITHIN 24H❤READY STOCKS IN SG❤

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Customer who recommended this item
60
Customer Satisfaction Score
87%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 80%/100%
  • Service 90%/100%
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Notice

Subject Register Date
(IMPORTANT) SHIPPING - PARTIAL DELIVERY Seller Jan 29, 2016
Disclaimer Seller Jun 01, 2018
AGREEMENT Seller Jan 04, 2019
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Manufacturer/
Place of origin
KOREA Condition New Product
Shipping From From Overseas (Singapore)
help
Material
Payment Method Q*Coin Pay, VISA, MasterCard, American Express, Union Pay, PayPal, E-Nets, Cash Deposit, Q·account, GrabPay, Rely, PayLah!, AXS, NETS QR, AliPay, WeChat Pay, Convenience Store
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Photo Review (33)

Customer Review (67)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Jun 27, 2019 shi*** (SG SG)
Recommend May 25, 2019 imm*** (SG SG)
Recommend May 14, 2019 kir*** (SG SG)
Recommend Apr 25, 2019 imm*** (SG SG)
Highly Recommend Mar 29, 2019 imm*** (SG SG)
Netural Jan 24, 2019 imm*** (SG SG)
Highly Recommend Jan 15, 2019 cho*** (SG SG)
Highly Recommend Dec 18, 2018 non*** (SG SG)
Netural Dec 12, 2018 imm*** (SG SG)
Highly Recommend Dec 11, 2018 jin*** (SG SG)

Item Q&A(16)

Status
Question & Answer
  • Notice

    (IMPORTANT) SHIPPING - PARTIAL DELIVERY

    Should shipment be delayed due to circumstances COCOMO cannot be made liable for, the available item(s) will be sent via the primary mode of delivery the buyer first selected. The buyer hereby assigns the partial delivery to be done via Normal Mail (Singpost) with proof of delivery. If buyer wants to opt out for partial delivery, buyer has to notify seller that only complete orders can be sent. This can be done by dropping a note at MEMO TO SELLER page before carting out their purchases.
    COCOMO
  • Notice

    Disclaimer

    While COCOMO strives to ensure the accuracy of its product images and information, some manufacturing changes to packaging and/or ingredients may be pending update on our site. Although items may occasionally ship with alternate packaging, freshness is always guaranteed. We recommend that you read labels, warnings and directions of all products before use and not rely solely on the information provided by COCOMO.
    COCOMO
  • Notice

    AGREEMENT

    By shopping in COCOMO Qoo10, you agree to be bound by the Terms and Conditions and decisions of OUR COCOMO PTE LTD.
    COCOMO
  • Notice

    RETURN & REFUND PROCESS

    Kindly contact our Customer Service Team and follow these steps so that we can better facilitate your return request:

    Please provide the following information to our Customer Service Team Via Qpost:
    (1) Full name and Order no. (can be found in your Qoo10 account)
    (2) Reason(s) for return
    (3) Name of item(s) to be returned and its respective quantity
    (4) Photographs (e.g. the defective part or whole package to show any missing content)
    (5) Please indicate if the seal of item(s) has been removed or unwrapped
    COCOMO
  • Notice

    EXCHANGE POLICY

    ***Exchange Policy***
    ▸For all types of exchange inquiry, there will be shipping charges plus an admin charge per item exchange and we will only allow an exchange for once.
    ▸If buyer wants to avoid paying these charges, all exchanges can take place in person in our warehouse after our confirmation.

    ***Refund Policy***
    *Please note, we are unable to process refund for any reason.

    COCOMO
  • Notice

    Shipping Info_Timing_Change memo

    We CANNOT edit ANY information once order is placed and we cannot set the time for the delivery.

    If order is shipped and any info or timing needs to be changed, before delivery the driver will call you at the time you can set the time with the delivery company or you can contact Qxpress (shipping company : +65-6661-9100 / info@qxpress.sg)
    COCOMO
  • Notice

    CANCEL / REFUND


    ***Return Policy***
    Items will be exchanged unless the product is incorrect or faulty within 7 days of purchase and the item must be in its original condition.

    ***Exchange Policy***
    For all types of exchange inquiry, there will be shipping charges plus an admin charge per item exchange and we will only allow an exchange for once.
    If buyer wants to avoid paying these charges, all exchanges can take place in person in our warehouse after our confirmation.

    ***Refund Policy***
    *Please note, we are unable to process refund for any reason.
    COCOMO
  • Notice

    VERY IMPORTANT: SINGPOST NORMAL MAIL

    All parcels will be delivered to the letterbox directly via Singpost. In the case of large parcel which may not fit into the letterbox, the postman will deliver to your doorstep. If delivery is undelivered (nobody is at home), the postman will leave a collection slip at your door for collection at the nearest post office. No tracking number is available for normal mail so please be advised that it is AT YOUR OWN RISK. STRICTLY NO REFUNDS WILL BE PROVIDED thus Delivery with TRACKING is HIGHLY RECOMMENDED. Delivery usually takes 2-5 working days but minor cases delay up to 3 weeks.

    We do provide the photo proof of your NORMAL MAIL parcel. However, do understand that we will take 3-14 working days to extract the photo proof of your parcel from our CCTV or Phone Devices. Any inquiry in regards to normal mail will be answered via WATSAPP (+65 8425 5525) or QPOST within 3-7 working days only.

    Thank you very much for your understanding and cooperation!
    COCOMO
  • Notice

    FREE DELIVERY ABOVE $60 FOR SAME SHIPPING GROUP (QPRIME)

    The shipping fees will not be included if you decide to spend $60 in COCOMO under the same shipping group. You may combine any items in our shop to get free Qxpress delivery above $60 spent in COCOMO. The shipping fees will not be included when you cart out.
    COCOMO
  • Answered
    Question
    jin******* 2018-06-04
    Answer
    Dear Customer,
    We are sorry for the delay of the somebymi products from korea. Please allow us to explain on the delay, Somebymi was over popular and the stocks went low. Somebymi headquarter agreed to send out the products to us last week. However, as we were so afraid items were out of stock, we ordered 10 000pcs to keep stocks. Due to our large purchases, they couldnt send out all the 10 000pcs to us as they had left 9000 pcs in their warehouse. Hence, today, they managed to gather another 1000 pcs to complete the 10000pcs we ordered. They had sent out the stocks to our warehouse today and we expect the items to reach our warehouse on this wednesday. Once it reaches our warehouse, we will send out the products to you immediately. We will add in some free gifts as compensation token. Please accept our apologies. We are super rarely such late in delivering our cocomo goods, but this time round, we failed you. we are sorry and we hope u will forgive us. Very sorry . Regards,
    COCOMO
    COCOMO 2018-06-04
    Question
    has my refund been processed?
    Answer
    Dear Customer
    It has long been processed
    Have a blessed day ahead!
    Feel free to WATSAPP us at 8425 5525 should you need further assistance.
    Thank you for shopping with SNP BY COCOMO!
    Regards,
    SNP BY COCOMO
    (Note: QPOST inquiry takes 24h-48h,within working hours to reply)
  • Answered
    Question
    eve******* 2018-05-25
    Answer
    Dear Customer,
    Sorry oos
    Have a blessed day ahead!
    Feel free to WATSAPP us at 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO
    COCOMO 2018-05-27
    Question
    When will you be restocking this product again ?
    Answer
    hi we will update on this soonest
    Regards,
    cocomo
    Question
    Ok thanks
    Answer
    wc
  • Answered
    Question
    rit******* 2018-05-14
    Answer


    Dear Customer,
    item is on pre-order and will be sent out in end may
    please check listing for ship out date
    there is NO STOCK in whole singapore right now as headquarter has sold out all stocks since april end
    please do not worry
    Feel free to WATSAPP us at 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

    COCOMO 2018-05-14
    Question
    Estimated which date in end may?
    Answer
    Dear Customer,
    25 may or earlier
    Feel free to WATSAPP us at 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO
  • Answered
    Question
    ngl******* 2018-05-08
    Answer




    Dear Customer,
    item is on pre-order and will be sent out in end may
    please check listing for ship out date
    please do not worry
    Feel free to WATSAPP us at 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

    COCOMO 2018-05-10
  • Answered
    Question
    jas******* 2018-04-22
    Answer
    Dear Customer,
    it does nto feel sticky or oily once fully absorbed into your skin
    Have a blessed day ahead !
    Feel free to WATSAPP us at 8425 5525 should you need further or immediate assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO
    COCOMO 2018-04-23
  • Answered
    Question
    jas******* 2018-04-22
    Answer


    Dear customer,
    Pre order items come with 1 pcs masks
    Have a blessed day ahead !
    Feel free to WATSAPP us at 8425 5525 should you need further or immediate assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO
    COCOMO 2018-04-23
  • Answered
    Question
    jas******* 2018-04-22
    Answer
    Already answered inquiry. If you have another any question, please contact to us.
    COCOMO 2018-04-23
  • Answered
    Question
    ask******* 2018-04-22
    Answer
    Private Enquiry
    COCOMO 2018-04-23
Ask Question
COCOMO SG
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MON~FRI : 9:00am ~ 6:00pm SAT : 9:00am ~ 1:00pm SUN, Holiday : day off

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