- UOB Credit card only
- Requires a minimum purchase of $200
- Payment over 3, 6, 12 or 24 months and pay no interest
- DBS Credit card only
- Requires a minimum purchase of $200
- Payment over 6 months and pay no interest
Qprime - $3.99
Free shipping over $50.00 purchase.
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Please note that we only allow exchange once, within 1 month from order date.
SingPost Normal MailDelivery by SingPost Normal Mail would usually require 3-5 working days same as emphasized by the official website. Please note that normal mail is untraceable and occasionally it would take up to 3 weeks for them to be delivered. Please inform us again if you have not received after 21 days from your order shipping date and we will work out a satisfactory solution.
QxpressAs Qxpress only require a short period of 1-3 days (including weekends) to deliver your items to your doorstep, please put our utmost patience into practice and wait for the goods to arrive. Even if your patience begins to fail you, you can always check the status of the delivery through the tracking number issued after item(s) has been dispatched. In case of undelivered, personnel of Qxpress will arrange another delivery personally until the items have successfully reached your hands.*We do not advise any customer to make sacrifices in any form (e.g. taking an official leave from work) just to remain at home for the collection of the items.*
If you have any enquiry, please be nice. We are nice only if you are nice. We apologise if we made any careless mistake for your order, inform us nicely and we will assist you at the soonest possible. Using words like stupid, cheated won't solve the matter.Treat others like how you want to be treated.
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Items received.. Looking forward on using it
Style:BASIC COLD SHOULDER DRESS | Color:Black
I bought the basic cold shoulder dress black and white color. Black looks good but the white dress seems a little transparent and thin.
Material and workmanship worth the price paid
1. Poor Quality Material, 2. Look Like Pyjames 3. Not Value for Money
Style:BASIC COLD SHOULDER DRESS | Color:White
Style:BATWING TEE DRESS | Color:Navy
Please cancel the order and place again with the right design and size as we cannot change the size / colour / design. It is to safeguard you and us in case of any problem arises.
I am afraid that your order is on delivery, we cannot cancel your order as we have already made payment to the delivery company prior to dispatch. We will be able to cancel the order only before dispatch but not when it is on delivery. We are running on small profit margin so please think clearly before placing your order. A delivery costs 4.
If you selected "Store Pickup" by mistake, please cancel the order in MyQoo10 and make the purchase again. Please make sure to select the correct delivery option.
Give us a text with your order number and we will assist you asap as qoo10 system is laggy on our end. Sometimes it doesn't load in our system. SMS 85889875 so we can assist you at the soonest possible. MON - SAT 12PM - 6PM close on public holidays and sundays
I apologise that we do not accept exchange for order which was made more than 1 months ago from order date
Hi, I'm very interested in the batwing dress but there is no stock at the moment. Will you be bringing in anymore new stock for this dress?
Hi dear batwing dress wont be restocking :(
Oh ok. So sad as I like the design very much. Thank you for replying.
No problem ^^
Hi , Do you going re-stock BATWING TEE DRESS in navy clolour ? Thanks.Best regards,Michelle
Hi no restock :(
I have waiting for my dress but qoo10 asked me to acknowledge the delivery sent out 5 days ago. Please check if my dress is still delivering or lost? Thanks, my order number is 138163561.
Hi for normal mail, we cannot track the progress of delivery. Normal mail usually takes 3-5 working days but recently due to public holidays, I will say give it up to 10 working days as quite many customers have not received their items too.
Hi, what is the measurement for the bust for this cold shoulder dress?
Hi it is really flare hence we did not measure the chest area. Sorry!
WIll it be abt 100cm?
Dear customer.Your inquiry will soon be confirmed and answered by the seller.※ Inquiries related to Payment. Cancellation and any Urgent issue can possibly be dealt from CS team.Thanks & Best regards.P.S. The information is also sent to the seller to meditate this case.Yes definitely more than 100cm :)
Dear customer.Your inquiry will soon be confirmed and answered by the seller.※ Inquiries related to Payment. Cancellation and any Urgent issue can possibly be dealt from CS team.Thanks & Best regards.P.S. The information is also sent to the seller to meditate this case.No problem :)
There isn’t any posted question about item.