XPinklicious
XPinklicious Join Fellow
13,451 Fellows
POWER MINISHOP RATE 90%
Cosmetic Pouch/Customised Name/Cartoon Pencil Case/Multi Functional Phone Pouch/Unicorn
2.50

Cosmetic Pouch/Customised Name/Cartoon Pencil Case/Multi Functional Phone Pouch/Unicorn


Customer who recommended this item
24 (Based on 24 reviews)
Customer Satisfaction Score
100%
  • Product 100%/100%
  • Price 100%/100%
  • Delivery 100%/100%
  • Service 100%/100%
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Notice

Subject Register Date
Return / Refund Policies Seller 2016-09-30
Colour Differences Seller 2015-11-01
Mailing Methods & Lead Time Seller 2015-09-01
more
Manufacturer/
Place of origin
China Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description Cosmetic Pouch/Customised Name/Cartoon Pencil Case/Multi Functional Phone Pouch/Unicorn
BOOKMARK 1 2 3 4 5 6 7

Photo Review (6)

Customer Review (24)

Customer Review board
Rating Feedback Date Written by
Recommend May 23, 2018 kel***
Highly Recommend May 15, 2018 naz***
Highly Recommend May 08, 2018 pho***
Highly Recommend Apr 29, 2018 cry***
Highly Recommend Apr 24, 2018 twg***
Highly Recommend Apr 19, 2018 jas***
Highly Recommend Feb 23, 2017 cat***
Highly Recommend Oct 15, 2016 egi***
Highly Recommend Sep 19, 2016 cho***
Recommend Aug 08, 2016 lyn***

Item Q&A(4)

Status
Question & Answer
Date
Member
Notice
Seller

Return Policies

Process
1. Please send an email to xpinklicious@gmail.com with affected order number along with the photo evidence.
2. Evaluation will be done within 3 working days.
3. Buyers will then need to send the item back.
4. Once evaluated, refund will be credit to buyer qoo10 account in 2 working days.

Requirements
· Buyer will need to provide the order number
· Photo evidence of the (defective) item
· Must be 30 Days or less from Delivered Date
· Reasons for return must be met (See Below)

Return Reason
a) Damaged - Item returned must be Complete (Original box, accessories)
b) Defective - Item returned must be Complete (Original box, accessories) & Not Damaged
c) Wrong Item - Item returned must be Complete (Original box, accessories) & Not Damaged & Not Used
d) Missing Item - Item returned must be Not Damaged & Not Used
e) Change of Mind - We do not accept this as a return reason.

Notice
Seller

Dear all customers,

Please bear in mind that photo in our item listing may slightly differs from the actual product that you received in terms of colour due to the lighting during photo shooting or your computer monitor's display / resolution. We do not accept this as a reason for a refund or exchange request.

Notice
Seller

Dear Customers,

Please note the following:

Qxpress - 1-2* working days to deliver upon pickup of parcel
Singpost Normal Mail - 3-5* working days upon date of posting

The above delivery lead time doesn't not apply during festive / peak period / long weekend holidays. It could take more time to reach you.

If it's urgent, you may contact Eve @ 91791758 for store pickup. Thanks.

Notice
Seller

Exchange Policies

Process for exchanging
1. Please send an email to xpinklicious@gmail.com with affected order number along with the photo evidence.
2. Evaluation will be done within 3 working days.
3. Buyers will then need to send the item back for exchange.
4. Once evaluated, replacement will be send

Exchange requirements
· Buyer will need to provide the order number
· Photo evidence of the (defective) item
· Must be 30 Days or less from Delivered Date
· Reasons for return must be met (See Below)

Return Reason
a) Damaged - Item returned must be Complete (Original box, accessories)
b) Defective - Item returned must be Complete (Original box, accessories) & Not Damaged
c) Wrong Item - Item returned must be Complete (Original box, accessories) & Not Damaged & Not Used
d) Missing Item - Item returned must be Not Damaged & Not Used
e) Change of Mind - We do not accept this as a return reason.

Notice
Seller

For singpost normal mail, it will be sent to your letterbox & there's no tracking service available. The lead time is normally 3-4 working days from date of posting. However, at times, there are delays of up to 10-14 working days. We have customers who only receive their items a month later!

For parcels which can't be fitted to your letterbox, the postman will attempt to deliver the item to your house. If no one is at home, they will leave a delivery note to ask you to collect from nearest post office. If suspected lost mail, you can proceed to nearest post office and check with them if there are any mails for you.

The rate of lost mail is 2%-4% which is considered high. You can avoid this by opting for Qxpress where turnaround is 2-3 working days.

We can only refund/resend when item is returned due to non-delivery (provided correct address in system). This may take 3-4 weeks because SingPost don't prioritize returned mails.

Notice
Seller

Dear Valued Customers,

We have limited access to qoo10 enquiry system. For faster response, please email us at xpinklicious@gmail.com or SMS us at 91791758. Thanks!

Regards,
XPinklicious

Answered
2017-01-09
tay*******
User

Hi when will other colors be available for s4 cover?

User

hi, sorry we do not have any other s4 casing colour. will not be restocking.

Answered
2016-12-11
wen*******
User

Hi

Do u still carry Samsung s4 casing.?

User

hi, we had checked our stock room and s4 ccasing no more.

Answered
2016-04-07
ber*******
User

Hi, do u have casing for Sumsung Galaxy A5 pls?

User

hi, i do not carry any casing for galaxy A5. sorry about it.

Answered
2014-07-02
ste*******
User

Hi,

I'm interested to purchase the Samsung Note 3 Red Cover. May I know will there be a restock? If yes, when will it be?

Best Regards,
Stephanie

User

dear customer, i still have 1 pc . i will update the qty now. you can purchase it.

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Policy & Notice
How to Return/Exchange