❤APPLY 20% SHOP COUPON ❤24h-48h DELIVERY❤FULL RANGE + FRESH STOCK❤BEST ACNE SOLUTION❤
283 items sold
7.20

COSRX❤APPLY 20% SHOP COUPON ❤24h-48h DELIVERY❤FULL RANGE + FRESH STOCK❤BEST ACNE SOLUTION❤

Group Buy Pricehelp
US$29.00 US$7.20
Deal is ON!100%
Purchased650 Purchased
Time left

Customer who recommended this item
4031
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
(IMPORTANT) SHIPPING - PARTIAL DELIVERY Seller Jan 29, 2016
Disclaimer Seller Jun 01, 2018
AGREEMENT Seller Jan 04, 2019
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Manufacturer/
Place of origin
cosrx / KOREA Condition New Product
Shipping From From Overseas (Singapore)
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Material
Payment Method Q*Coin Pay, VISA, MasterCard, American Express, Union Pay, PayPal, E-Nets, Cash Deposit, Q·account, GrabPay, Rely, PayLah!, AXS, NETS QR, AliPay, WeChat Pay, Convenience Store
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Photo Review (1,763)

Customer Review (3,736)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Aug 18, 2019 wwo*** (SG SG)
Highly Recommend Aug 17, 2019 t0b*** (SG SG)
Highly Recommend Aug 17, 2019 Gre*** (SG SG)
Highly Recommend Aug 16, 2019 lay*** (SG SG)
Highly Recommend Aug 15, 2019 avo*** (SG SG)
Highly Recommend Aug 15, 2019 yeo*** (SG SG)
Highly Recommend Aug 15, 2019 jen*** (SG SG)
Highly Recommend Aug 14, 2019 jan*** (SG SG)
Highly Recommend Aug 14, 2019 kar*** (SG SG)
Highly Recommend Aug 14, 2019 Bru*** (SG SG)

Item Q&A(320)

Status
Question & Answer
  • Notice

    (IMPORTANT) SHIPPING - PARTIAL DELIVERY

    Should shipment be delayed due to circumstances COCOMO cannot be made liable for, the available item(s) will be sent via the primary mode of delivery the buyer first selected. The buyer hereby assigns the partial delivery to be done via Normal Mail (Singpost) with proof of delivery. If buyer wants to opt out for partial delivery, buyer has to notify seller that only complete orders can be sent. This can be done by dropping a note at MEMO TO SELLER page before carting out their purchases.
    COCOMO
  • Notice

    Disclaimer

    While COCOMO strives to ensure the accuracy of its product images and information, some manufacturing changes to packaging and/or ingredients may be pending update on our site. Although items may occasionally ship with alternate packaging, freshness is always guaranteed. We recommend that you read labels, warnings and directions of all products before use and not rely solely on the information provided by COCOMO.
    COCOMO
  • Notice

    AGREEMENT

    By shopping in COCOMO Qoo10, you agree to be bound by the Terms and Conditions and decisions of OUR COCOMO PTE LTD.
    COCOMO
  • Notice

    RETURN & REFUND PROCESS

    Kindly contact our Customer Service Team and follow these steps so that we can better facilitate your return request:

    Please provide the following information to our Customer Service Team Via Qpost:
    (1) Full name and Order no. (can be found in your Qoo10 account)
    (2) Reason(s) for return
    (3) Name of item(s) to be returned and its respective quantity
    (4) Photographs (e.g. the defective part or whole package to show any missing content)
    (5) Please indicate if the seal of item(s) has been removed or unwrapped
    COCOMO
  • Notice

    EXCHANGE POLICY

    ***Exchange Policy***
    ▸For all types of exchange inquiry, there will be shipping charges plus an admin charge per item exchange and we will only allow an exchange for once.
    ▸If buyer wants to avoid paying these charges, all exchanges can take place in person in our warehouse after our confirmation.

    ***Refund Policy***
    *Please note, we are unable to process refund for any reason.

    COCOMO
  • Notice

    Shipping Info_Timing_Change memo

    We CANNOT edit ANY information once order is placed and we cannot set the time for the delivery.

    If order is shipped and any info or timing needs to be changed, before delivery the driver will call you at the time you can set the time with the delivery company or you can contact Qxpress (shipping company : +65-6661-9100 / info@qxpress.sg)
    COCOMO
  • Notice

    CANCEL / REFUND


    ***Return Policy***
    Items will be exchanged unless the product is incorrect or faulty within 7 days of purchase and the item must be in its original condition.

    ***Exchange Policy***
    For all types of exchange inquiry, there will be shipping charges plus an admin charge per item exchange and we will only allow an exchange for once.
    If buyer wants to avoid paying these charges, all exchanges can take place in person in our warehouse after our confirmation.

    ***Refund Policy***
    *Please note, we are unable to process refund for any reason.
    COCOMO
  • Notice

    VERY IMPORTANT: SINGPOST NORMAL MAIL

    All parcels will be delivered to the letterbox directly via Singpost. In the case of large parcel which may not fit into the letterbox, the postman will deliver to your doorstep. If delivery is undelivered (nobody is at home), the postman will leave a collection slip at your door for collection at the nearest post office. No tracking number is available for normal mail so please be advised that it is AT YOUR OWN RISK. STRICTLY NO REFUNDS WILL BE PROVIDED thus Delivery with TRACKING is HIGHLY RECOMMENDED. Delivery usually takes 2-5 working days but minor cases delay up to 3 weeks.

    We do provide the photo proof of your NORMAL MAIL parcel. However, do understand that we will take 3-14 working days to extract the photo proof of your parcel from our CCTV or Phone Devices. Any inquiry in regards to normal mail will be answered via WATSAPP (+65 8425 5525) or QPOST within 3-7 working days only.

    Thank you very much for your understanding and cooperation!
    COCOMO
  • Notice

    FREE DELIVERY ABOVE $60 FOR SAME SHIPPING GROUP (QPRIME)

    The shipping fees will not be included if you decide to spend $60 in COCOMO under the same shipping group. You may combine any items in our shop to get free Qxpress delivery above $60 spent in COCOMO. The shipping fees will not be included when you cart out.
    COCOMO
  • Answered
    Question
    ler******* 2019-08-19
    Answer
    Private Enquiry
    COCOMO 2019-08-20
  • Answered
    Question
    agu******* 2019-08-19
    Answer
    Private Enquiry
    COCOMO 2019-08-19
  • Answered
    Question
    esh******* 2019-07-31
    Answer
    Private Enquiry
    COCOMO 2019-07-31
  • Answered
    Question
    jes******* 2019-07-20
    Answer
    Dear Customer,

    one step clear pad will be restocked in august

    also, our expiry dates for all products are super far as we sell the fresh stocks only so pls dont worry aboout it

    Feel free to contact us at WATSAPP 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO! Please follow our instagram account at @COCOMO.65 for exclusive promotions !
    Regards,
    COCOMO
    (PLEASE NOTE THAT WE TAKE 24h-48h TO ANSWER QPOST INQUIRIES)
    COCOMO 2019-07-21
  • Answered
    Question
    joy******* 2019-07-17
    Answer
    Dear Customer,

    It is currently OOS at Cosrx HQ, it should be restocked by end of july.

    Feel free to contact us at WATSAPP 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO! Please follow our instagram account at @COCOMO.65 for exclusive promotions !
    Regards,
    COCOMO
    (PLEASE NOTE THAT WE TAKE 24h-48h TO ANSWER QPOST INQUIRIES)
    COCOMO 2019-07-17
    Question
    Hi Seller, No stock again or haven't replenish stock?
    Answer
    Dear customer,

    It’s out of stock at the HQ and will be restocked in Mid August

    Feel free to contact us at WATSAPP 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO! Please follow our instagram account at @COCOMO.65 for exclusive promotions !
    Regards,
    COCOMO
    (PLEASE NOTE THAT WE TAKE 24h-48h TO ANSWER QPOST INQUIRIES)
    Question
    Hi Seller, when the original clear pad toner stock come? I waited 2 months always cannot get? Thanks
    Question
    Hi Seller, when the original clear pad toner stock come? I waited 2 months always cannot get? Thanks
    Question
    Hi Seller, when the original clear pad toner stock come? I waited 2 months always cannot get? Thanks
    Answer
    Dear Customer,

    it should restock end of this month

    Feel free to contact us at WATSAPP 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO! Please follow our instagram account at @COCOMO.65 for exclusive promotions !
    Regards,
    COCOMO
    (PLEASE NOTE THAT WE TAKE 24h-48h TO ANSWER QPOST INQUIRIES)
  • Answered
    Question
    jos******* 2019-06-26
    Answer
    Dear Customer,
    Not at this moment but we hope to curate it soon
    Feel free to contact us at WATSAPP 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO! Please follow our instagram account at @COCOMO.65 for exclusive promotions !
    Regards,
    COCOMO
    (PLEASE NOTE THAT WE TAKE 24h-48h TO ANSWER QPOST INQUIRIES)
    COCOMO 2019-06-26
    Question
    Hi for the cosrx ac serum can apply on whole face or spot treatment?
    Answer
    Dear Customer,
    Whole face
    Feel free to WATSAPP us at 8425 5525 should you need further and immediate assistance.
    Thank you for shopping with COCOMO!
    Please follow our instagram @cocomo.65. There are many exciting events ongoing in our Instagram
    Regards,
    COCOMO
    (NOTE: All inquiries will be answered within24h-48h WORKING HOURS, any urgent matters please Watsapp us at +65 8425 5525)
  • Answered
    Question
    chi******* 2019-06-19
    Answer
    Dear Customer,
    You can apply 20% COSRX coupon
    Feel free to contact us at WATSAPP 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO! Please follow our instagram account at @COCOMO.65 for exclusive promotions !
    Regards,
    COCOMO
    (PLEASE NOTE THAT WE TAKE 24h-48h TO ANSWER QPOST INQUIRIES)

    COCOMO 2019-06-19
  • Answered
    Question
    rea******* 2019-06-15
    Answer
    Dear Customer,
    We dont recommend
    If you want to use a setting spray, please use the dalba truffle mist instead
    Feel free to contact us at WATSAPP 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO! Please follow our instagram account at @COCOMO.65 for exclusive promotions !
    Regards,
    COCOMO
    (PLEASE NOTE THAT WE TAKE 24h-48h TO ANSWER QPOST INQUIRIES)
    COCOMO 2019-06-15
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MON~FRI : 9:00am ~ 6:00pm SAT : 9:00am ~ 1:00pm SUN, Holiday : day off

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