Ology Group
Ology Group Join Fellow
36,709 Fellows
S$8.00
POWER MINISHOP RATE 90%
50.90

coupon friendly9 Colors! 20-29 Inch Travel Aluminum Alloy Frame Luggage Bag Suitcase TSA Lock


Customer who recommended this item
43
Customer Satisfaction Score
97%
  • Product 100%/100%
  • Price 90%/100%
  • Delivery 100%/100%
  • Service 100%/100%
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Notice

Subject Register Date
Return & Exchange Policy Seller Apr 14, 2016
Collection & Delivery Timeline Seller Oct 18, 2012
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Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Photo Review (26)

Customer Review (32)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Dec 06, 2018 mag***
Highly Recommend Nov 27, 2018 pet***
Highly Recommend Nov 27, 2018 mau***
Recommend Nov 18, 2018 chi***
Highly Recommend Nov 14, 2018 lio***
Highly Recommend Nov 11, 2018 lin***
Highly Recommend Nov 09, 2018 jac***
Highly Recommend Nov 09, 2018 suk***
Not Recommend Sep 20, 2017 loo***
Recommend May 31, 2017 zyu***

Item Q&A(36)

Status
Question & Answer
  • Notice

    Return & Exchange Policy

    Exchange or Refund for any reason within 7 days upon receipt the item. we would suggest you to open the box upon receiving the item and refuse to accept it if you find any damage. If you only find out later, we could still arrange exchange at our warehouse however we are unable to pickup from your house. Appreciate your kind understanding.
    Ology Group
  • Notice

    Collection & Delivery Timeline

    For Self-Collection, you can collect next day after purchase with e-Tickets.

    For Singpost Delivery, it will take 3-5 business days with no tracking number. We will not be responsible for any loss mail.

    For Qxpress, it will take 2 business days on average with tracking info provided. It's highly recommended.

    For Qx Quick Delivery, you can choose your preferred timeslot. However for Sunday Delivery, you must place order by Sat 10am.

    If you need the item urgently, we would recommend you to go for self collection or choose Qx Quick Delivery.

    For any other queries, please email us via ology.deal@gmail.com
    Ology Group
  • FAQ

    Why buy from us? There are 3 reasons:

    1. We have a local Warehouse of 2800 s.q. in Singapore. We can provide tailored service catered to your needs via email, SMS, phone call and even face to face at our sales counter. 2. We do take FULL responsibility on all products we sell. Unlike normal online sellers, we can't afford to commit fraud or just disappear whenever there is a big problem. (Sometimes you just have NO WAY to find them!) 3. We have been selling on qoo10 since 2011 with Thousands of Genuine Positive Reviews across a wide range of products for years. We do read and follow up all the reviews and seek for improvement to meet you 100% Satisfaction. For any item not in good condition, you can always contact us for a replacement.
    Ology Group
  • FAQ

    Where is your Warehouse? How to do "Stock Pickup".

    "Ology Warehouse" is located @ 1092 Lower Delta Road #07-04 (S) 169203 Open Mon-Sat 11am-7pm. For Warehouse Pickup or delivery related issue, pls SMS 8425-6347 or email ology.deal@gmail.com. It's a must to present your Qoo10 e-Ticket for pickup. Please refer to the e-ticket for the exact pickup location.
    Ology Group
  • Answered
    Question
    seo******* 2018-12-10
    Answer
    Hi have you chose the color and then the size will appear on the next option. if the size you are looking was visible qty means it is sold out already. may we know which color and size you looking for? thanks
    Ology Group 2018-12-10
    Question
    Thanks for your prompt response.
    Just to confirm if this is an aluminum alloy and not the zipper type with TSA lock ?
    Is 24” a cabin or checked in size ?
    Will be ordering as soon as I get all these details.
    Kindly advise asap.
    Answer
    HI this luggage is not a zipper type and yes it is alloy with TSA lock and yes 24inch can used fro checked, noted with thanks
  • Answered
    Question
    hap******* 2018-12-09
    Answer
    item is ABS + PC Aluminu is for the frame and the corners thanks
    Ology Group 2018-12-10
  • Answered
    Question
    wen******* 2018-12-02
    Answer
    Private Enquiry
    Ology Group 2018-12-03
    Question
    Private Enquiry
    Answer
    Private Enquiry
    Question
    Private Enquiry
    Answer
    Private Enquiry
  • Answered
    Question
    ben******* 2018-12-01
    Answer
    Noted it will delivered by tuesday. the pick up item by monday thanks so much for your kind understanding.
    Ology Group 2018-12-01
  • Answered
    Question
    hua******* 2018-12-01
    Answer
    Private Enquiry
    Ology Group 2018-12-01
  • Answered
    Question
    eug******* 2018-11-22
    Answer
    Hi Customer, we sincerely apologies about this. we have received an email from Qxpress regarding of your parcel, we actually send out your item last 13 Nov. as stated on the estimating date. but there is an incident that the Qxpress lost the parcel our prooducts on hand will always be delivered in 2-3 working days only and we also surprise that this happen to your parcel, in this case we our willing to send another item to you if you could still wait? the pick up of item wil be tomorrow and will be delivered on the following date. please do confirm if your still okay and we are so sorry for this inconvenience caused. thanks
    Ology Group 2018-11-22
    Question
    Yes. Apologies accepted. Pls send me the item again. Thank you
    Answer
    Thank you so much for your confirmation we will process immediately your item and inform Qxpress to priorities your item thanks very much for your kind understanding.
  • Answered
    Question
    x3m******* 2018-11-11
    Answer
    Hello its around 5kg thanks
    Ology Group 2018-11-12
    Question
    I bought already.
    Answer
    noted thanks
  • Answered
    Question
    jos******* 2018-11-11
    Answer
    which specific size please? thanks
    Ology Group 2018-11-12
    Question
    29 inch luggage
    Question
    May I know how long does it take to receive the luggage after I have ordered? If I order now, can I receive it Friday 16th?

    Thanks
    Answer
    Hi delivery takes 2-3 working days from the pick up date
    Question
    If I order today, when can 8 get the luggage?
    Answer
    hello as mention delivery takes 2-3 working days from the pick up date if your order and payment is approved by today the pick up will be tomorrow. there is no specific date as delivery is done by third party Qxpress delivery thanks
    Question
    Ok, noted
    Answer
    Thanks
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Address
1092 LOWER DELTA ROAD #07-04
Available during
11am-7pm Mondays to Saturdays

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Policy & Notice
How to Return/Exchange