Ology Group
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Baby Rocker Piano Gym Bouncer Swings Infant Rocking Chair Toddler Kids Child Bed
28 items sold
18.30

coupon friendlyBaby Rocker Piano Gym Bouncer Swings Infant Rocking Chair Toddler Kids Child Bed


Customer who recommended this item
49
Customer Satisfaction Score
95%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 100%/100%
  • Service 100%/100%
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Notice

Subject Register Date
Return & Exchange Policy Seller Apr 14, 2016
Collection & Delivery Timeline Seller Oct 18, 2012
more
Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Photo Review (15)

Customer Review (48)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Dec 11, 2018 pir***
Highly Recommend Nov 22, 2018 cas***
Highly Recommend Nov 16, 2018 len***
Highly Recommend Nov 15, 2018 yen***
Highly Recommend Nov 14, 2018 sar***
Highly Recommend Oct 29, 2018 ali***
Highly Recommend Oct 14, 2018 rey***
Highly Recommend Oct 08, 2018 kar***
Highly Recommend Sep 22, 2018 wat***
Highly Recommend Aug 30, 2018 sur***

Item Q&A(7)

Status
Question & Answer
  • Notice

    Return & Exchange Policy

    Exchange or Refund for any reason within 7 days upon receipt the item. we would suggest you to open the box upon receiving the item and refuse to accept it if you find any damage. If you only find out later, we could still arrange exchange at our warehouse however we are unable to pickup from your house. Appreciate your kind understanding.
    Ology Group
  • Notice

    Collection & Delivery Timeline

    For Self-Collection, you can collect next day after purchase with e-Tickets.

    For Singpost Delivery, it will take 3-5 business days with no tracking number. We will not be responsible for any loss mail.

    For Qxpress, it will take 2 business days on average with tracking info provided. It's highly recommended.

    For Qx Quick Delivery, you can choose your preferred timeslot. However for Sunday Delivery, you must place order by Sat 10am.

    If you need the item urgently, we would recommend you to go for self collection or choose Qx Quick Delivery.

    For any other queries, please email us via ology.deal@gmail.com
    Ology Group
  • FAQ

    Why buy from us? There are 3 reasons:

    1. We have a local Warehouse of 2800 s.q. in Singapore. We can provide tailored service catered to your needs via email, SMS, phone call and even face to face at our sales counter. 2. We do take FULL responsibility on all products we sell. Unlike normal online sellers, we can't afford to commit fraud or just disappear whenever there is a big problem. (Sometimes you just have NO WAY to find them!) 3. We have been selling on qoo10 since 2011 with Thousands of Genuine Positive Reviews across a wide range of products for years. We do read and follow up all the reviews and seek for improvement to meet you 100% Satisfaction. For any item not in good condition, you can always contact us for a replacement.
    Ology Group
  • FAQ

    Where is your Warehouse? How to do "Stock Pickup".

    "Ology Warehouse" is located @ 1092 Lower Delta Road #07-04 (S) 169203 Open Mon-Sat 11am-7pm. For Warehouse Pickup or delivery related issue, pls SMS 8425-6347 or email ology.deal@gmail.com. It's a must to present your Qoo10 e-Ticket for pickup. Please refer to the e-ticket for the exact pickup location.
    Ology Group
  • Answered
    Question
    sho******* 2018-12-05
    Answer
    Hi we sincerely apologies about this our staff might overlook this order. is it okay if you can come in our warehouse to do an exchange item? we will help to reimburse the delivery fee you had made in Qoo10 please let us know your kind consideration. thank you.
    Ology Group 2018-12-05
  • Answered
    Question
    son******* 2018-12-04
    Answer
    Hi there are some colors which are pre order and ready stock you can checked it on our page. and once it is ready stock delivery only takes 2-3 working days from the pick up date thanks
    Ology Group 2018-12-04
    Question
    Cos my new born baby got nothing to sleep tats y I’m wondering can send today if I order blue nw
    Answer
    Hi apologies as we mention delivery takes 2-3 working days for Qxpress. if you needed the item asap we advise you to come in our warehouse to purchase the product on the spot. only for the color available thanks
  • Answered
    Question
    che******* 2018-11-18
    Answer
    Hi the seat cover can wash off but im afraid the cardboard was unable to take out to the cover. you can wash it but make sure to dry it properly. thanks
    Ology Group 2018-11-19
  • Answered
    Question
    sur******* 2018-09-18
    Answer
    Private Enquiry
    Ology Group 2018-09-18
  • Answered
    Question
    law******* 2018-07-18
    Question
    Private Enquiry
    Answer
    Private Enquiry
    Ology Group 2018-07-18
    Question
    Private Enquiry
    Question
    Private Enquiry
    Answer
    Private Enquiry
    Question
    Private Enquiry
    Answer
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    Question
    Private Enquiry
    Answer
    Private Enquiry
  • Answered
    Question
    ray******* 2017-06-15
    Answer
    Hi 8 days waranty. and no free installation. you can install it and its very easy the manual is provided as well. yes could be used for one mont old baby just used the adjustable belt to secure thanks
    Ology Group 2017-06-16
  • Answered
    Question
    too******* 2017-05-20
    Answer
    Private Enquiry
    Ology Group 2017-05-20
Ask Question
Address
1092 LOWER DELTA ROAD #07-04
Available during
11am-7pm Mondays to Saturdays

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Policy & Notice
How to Return/Exchange