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  • Product 100%/100%
  • Price 100%/100%
  • Delivery 100%/100%
  • Service 100%/100%
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Subject Register Date
Exchange only once! Seller Jun 07, 2016
About Delivery Time (SingPost Normal Mail) Seller Sep 09, 2015
About Delivery Time (Qxpress) Seller Sep 09, 2015
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Payment Method VISA, MasterCard, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Customer Review (1)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Aug 22, 2017 lbb*** (SG SG)

Item Q&A(0)

Question & Answer
  • Notice

    Exchange only once!

    Please note that we only allow exchange once, within 1 month from order date.
  • Notice

    About Delivery Time (SingPost Normal Mail)

    SingPost Normal Mail

    Delivery by SingPost Normal Mail would usually require 3-5 working days same as emphasized by the official website.

    Please note that normal mail is untraceable and occasionally it would take up to 3 weeks for them to be delivered.

    Please inform us again if you have not received after 21 days from your order shipping date and we will work out a satisfactory solution.
  • Notice

    About Delivery Time (Qxpress)


    As Qxpress only require a short period of 1-3 days (including weekends) to deliver your items to your doorstep, please put our utmost patience into practice and wait for the goods to arrive. Even if your patience begins to fail you, you can always check the status of the delivery through the tracking number issued after item(s) has been dispatched.

    In case of undelivered, personnel of Qxpress will arrange another delivery personally until the items have successfully reached your hands.

    *We do not advise any customer to make sacrifices in any form (e.g. taking an official leave from work) just to remain at home for the collection of the items.*
  • Notice

    Treat others like how you want to be treated.

    If you have any enquiry, please be nice. We are nice only if you are nice.
    We apologise if we made any careless mistake for your order, inform us nicely and we will assist you at the soonest possible.
    Using words like stupid, cheated won't solve the matter.
    Treat others like how you want to be treated.
  • FAQ

    Wrong order made

    Please cancel the order and place again with the right design and size as we cannot change the size / colour / design. It is to safeguard you and us in case of any problem arises.
  • FAQ

    I do not want the item already, please do not deliver to me. I have not received so I want to cancel.

    I am afraid that your order is on delivery, we cannot cancel your order as we have already made payment to the delivery company prior to dispatch. We will be able to cancel the order only before dispatch but not when it is on delivery. We are running on small profit margin so please think clearly before placing your order. A delivery costs 4.
  • FAQ

    I have selected Store Pickup by mistake, can change?

    If you selected "Store Pickup" by mistake, please cancel the order in MyQoo10 and make the purchase again. Please make sure to select the correct delivery option.
  • FAQ

    Slow reply for Qpost!!

    Give us a text with your order number and we will assist you asap as qoo10 system is laggy on our end. Sometimes it doesn't load in our system. SMS 85889875 so we can assist you at the soonest possible. MON - SAT 12PM - 6PM close on public holidays and sundays
  • FAQ

    Can I exchange something which is bought a year ago? It is unworn and unwashed.

    I apologise that we do not accept exchange for order which was made more than 1 months ago from order date
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Policy & Notice
How to Return/Exchange