INDOEXPRESS
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POWER MINISHOP RATE 90%
8.6

CUCI GUDANG !!! Trendy Bag / Unisex Bag / ANELLO Sling Bag - Shoulder Bag - Messenger Bag


Customer who recommended this item
88
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Manufacturer/
Place of origin
Hongkong Condition New Product
Shipping From From Overseas (Indonesia)
help
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description FASHION WOMEN TOTE BAG / HANDBAG (TAS BAHU / SHOULDER BAG / TAS TANGAN)
BOOKMARK 1 2 3 4 5 6 7

Photo Review (35)

Customer Review (79)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Dec 10, 2018 chr***
Highly Recommend Nov 13, 2018 daw***
Highly Recommend Nov 09, 2018 aki***
Highly Recommend Oct 22, 2018 Oks***
Highly Recommend Oct 20, 2018 chr***
Highly Recommend Oct 19, 2018 lau***
Highly Recommend Oct 15, 2018 ade***
Highly Recommend Oct 12, 2018 yap***
Recommend Oct 12, 2018 jta***
Recommend Sep 30, 2018 qsj***

Item Q&A(5)

Status
Question & Answer
  • Answered
    Question
    ire******* 2018-10-01
    Answer
    please check the measurements on description items
    INDOEXPRESS 2018-10-03
  • Answered
    Question
    sai******* 2018-06-14
    Answer
    Hi,

    a good day for you
    we inform all buyers
    today our shop operates again after the celebration of Ied Mubarak
    we apologize for the late delivery of the order
    and questions about delivery status and product inquiries we will reply gradually
    Sorry for the inconvenience. And your understanding will be greatly appreciated.
    thank you
    INDOEXPRESS 2018-06-25
  • Answered
    Question
    ann******* 2018-05-14
    Answer
    Hi,

    a good day for you
    sorry can not change the shipping address, because your order is already in the shipping process
    Please be advised

    thank you
    INDOEXPRESS 2018-05-15
  • Answered
    Question
    jin******* 2018-04-17
    Answer
    Hi,

    a good day for you
    Yes, right
    thank you
    INDOEXPRESS 2018-04-18
    Question
    Hi, may I know when will my item be shipped out?
    Answer
    hi,

    a good day for you
    we will check your order
    please wait

    thanks
    Question
    Hi, I ordered the red white coloured shoulder bag but received the wine coloured shoulder bag instead.
    Answer
    Hi,

    a good day for you
    we apologize for this error
    please be admitted and sorry for the inconvenience

    thank you
    Question
    Please accept the exchange request and proceed with it. I didn't pay to get a wrong item and refused exchange for it.
    Answer
    Hi,

    a good day for you
    please provide pictures of goods and wrapping with a barcode as evidence
    so we can make a claim to the related seller

    thank you
    Question
    Sorry for the delay. Was away on a trip.
    Question
    Barcode
    Answer
    Hi,

    a good day for you
    after we check it turns out the color you choose red wine
    Sorry, we are unable to process this claim
    Please be advised

    thank you
    Question
    Check your inquiries thoroughly first before you even give a reply.

    I clearly asked the seller if the item code for the red white colour bag was under A01 RED WINE and the seller said yes and that was why I placed the order under that item code.
    Question
    The bag I received is the wine coloured bag and the item code is A01 WINE. There is a clear difference in the answer I gotten from the seller and from what i received.

    Either you make an exchange or you give me a full refund.
    You pay for the shipping fee, not me.
    Answer
    Hi,

    a good day for you
    sorry for this, we think you just ask for this kind of stuff
    we can not swap because the item you choose is not red and white wine
    and very coincidentally for our red-and-white item we do not have stock
    we apologize again for this error
    we can not exchange the goods that have been shipped because the shipping cost is more expensive than the price of the goods
    Sorry for the inconvenience. And your understanding will be greatly appreciated.
    thank you
  • Answered
    Question
    hop******* 2018-04-03
    Answer
    Hi

    a good day for you
    you can remove the stain by washing
    thank you
    INDOEXPRESS 2018-04-03
    Question
    This bag is meant as a present to my friend and it's ridiculous that I have to wash it first. What if the stains can't be removed after washing? Can you teach me how to remove the rust from the metal? Please answer my 2 questions.
    Answer
    Hi,

    a good day for you
    sorry you can not claim for free item
    thank you
    Question
    I didn't say that I wanted to claim the FREE Item. I am talking about the ANELLO CHEST BAG that I bought from you which I have paid for it. See photo attached if you don't understand. I tried washing to remove the stains and still cannot be removed. Please refund the money that I have paid for this bag and I send the item back to you. Please be a responsible seller.
    Answer
    Hi,

    a good day for you
    you can remove the stain by washing it
    thank you
    Question
    I washed but still cannot remove it.
    Question
    Why no reply from you? Give me your address and I will mail you the defect bag. Please proceed with the refund immediately.
    Answer
    Hi,
    a good day for you
    would you agree if you return the goods but the shipping fee is not our refund, we just refund the price of the item

    thanks
    Question
    Please give me your address.
    Answer
    Your refund has been successfully completed.
Ask Question
Address
Jakarta Jakarta Barat Kalideres Green Sedayu Biz Park Unit 25 DM5 Jl. Daan Mogot,Kalideres, Kota Jakarta Barat, Daerah Khusus Ibukota Jakarta 11840

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Policy & Notice
How to Return/Exchange