Cupkids Love
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Cupkids LoveCupKidsLove ❤ 6 Aug New ❤ Girls Premium Classic Design Dresses ❤ Flora / Plaid / Jeans ❤ 6M-12Y❤

See all Cupkids Love items

Customer who recommended this item
389 (Based on 410 reviews)
Customer Satisfaction Score
92%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 100%/100%
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Notice

Subject Register Date
Free Gift Seller 2016-10-23
Please be nice... Seller 2016-04-27
Return Exchange Policy (2) Seller 2016-04-21
more
Manufacturer/
Place of origin
Asia Condition New Product
Shipping From Domestic (Singapore)
Material Cotton
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description Kids Premium Flora Dresses /1Y to 7Y
BOOKMARK 1 2 3 4 5 6 7

Photo Review (124)

Customer Photo Review board

Highly Recommend Fast delivery

Nice flower dress. My gal loves it. Thanks seller for the free gifts.

Series:WGDG | No.:009 | Size:A(+S$8) | If item is out of stock:Change to 1 size bigger (If available)

+ Add this option
Dec 07, 2017
meo*******

Highly Recommend Great buy

Very nice material. Good workmanship. Fast delivery. Thanks for matching hair clip.

Series:WGDG | No.:009 | Size:C(+S$8) | If item is out of stock:Cancel the order

+ Add this option
Dec 02, 2017
cec*******

Highly Recommend Satisfied

Very satisfied with this order, all materials good, also like the designs.

Series:WGDC | No.:007 | Size:B(+S$5) | If item is out of stock:Cancel the order

+ Add this option
Nov 30, 2017
lee*******

Highly Recommend Nice and cute

The quality is very good. Worth for the money.

Series:WGDF | No.:015 | Size:F(+S$5) | If item is out of stock:Cancel the order

+ Add this option
Nov 15, 2017
mei*******

Highly Recommend Nice

Nice dress. Can’t wait to wear for my daughter. Thank you.

Series:AGD2 | No.:002 | Size:D(+S$8) | If item is out of stock:Cancel the order

+ Add this option
Nov 15, 2017
shi*******

Customer Review (410)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Dec 07, 2017 meo*******
Highly Recommend Dec 03, 2017 kaw*******
Highly Recommend Dec 02, 2017 cec*******
Highly Recommend Dec 02, 2017 FRA*******
Highly Recommend Dec 01, 2017 kar*******
Highly Recommend Nov 30, 2017 lee*******
Highly Recommend Nov 28, 2017 che*******
Highly Recommend Nov 23, 2017 rlu*******
Highly Recommend Nov 23, 2017 nin*******
Highly Recommend Nov 21, 2017 Hph*******

Item Q&A(34)

Status
Question & Answer
Date
Member
Notice
Seller

For all buyers, as a gratitude for your support, all the purchase items (except clearance and minor-defective items) will be entitled for a free gift * (subject to stock availability). Please note that the selection of free gifts are random sent out and non-exchangeable. If you don't wish to receive the free gift, please leave a memo to us after placed order. However, there's strictly no further discount on the purchased items if you don't wish to receive the free gift as it is served as a gratitude for your support. Thanks for your understanding & happy shopping.
*Free gifts, e.g. Stickers & ribbon etc

Notice
Seller

Dear Buyers,
If you have any problems with your order please contact us nicely, we will try our best to solve the problem.
We will ignore rude customer/enquiry.

Treat others as you want to be treated.
Thanks for your understanding and have a nice day. :)

Notice
Seller

Any change of mind from buyer's end
-Would like to change to other available products or does not want the item anymore
-Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached
-Provide picture of the item to seller end
-Shipping fee will be incurred from buyer's end


How to submit return or exchange from the buyer's end?
-Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'
-We will assess the claim issue with the provided picture and inform on the progress

Notice
Seller

Submission of claims
-Any return of exchange of items will be applicable within 7 days upon receiving of the item
*Strictly not accept once tag was removed

Any shortage of item or wrong item received
-Provide picture of the item contents within the parcel package
-Provide picture of the parcel package with the delivery information
-Shipping fee will be incurred from seller end


Defective item issue
-Provide picture of the defective area of the received item
-Shipping fee will be incurred from seller end

FAQ
Seller

When adding to cart, you may have selected different ship rate on different item. Please note that the shipping rate will be auto-waived in the system when only the total purchase amount over $50 , and all the items need to be selected at the same shipping rate(Qxpress) when adding to cart. If all else fails... Leave us a memo or an inquiry and we will refund you accordingly. We hope you enjoyed your shopping at Cupkidslove. Normally we use Singpost Smartpac/Qxpress(for registered mail) to deliver the parcel to buyer. SmartPac will be delivered to the Recipient's letterbox if there are no one to receive the parcel and the delivery note will be signed by the Postman. Please leave us a memo if you prefer Qxpress to deliver the parcel. We will also arrange Qxpress to deliver the parcel if the parcel is too big to put into buyer’s letterbox.

FAQ
Seller

Yes sure, you can exchange the item within 7 days, as long as our stock are available and the items are in original conditions (unused, unworn, with all tags and original packaging intact), however you have to bear the postage fees for both ways. Please email us at cupkidslove@gmail.com with your order number and indicate which design(item code & size) you would like to exchange. Please do not sending item without prior contact. Thanks for your understanding and sorry for any inconvenience caused.

FAQ
Seller

Sorry for the mistake or defect. We do our best but bad things do happen in life. We will provide exchange and pay for postage fees incurred. Exchange in the case of wrong or defective item cannot be changed to other design / size. Please keep the item in original conditions (unused with all tags and original packaging intact) and email us at cupkidslove@gmail.com with a snapshot of the defective area/wrong item. We will get back to you as soon as we can. While sending back, please leave a note in the parcel indicating the order number. Parcel without order number cannot be identified and will not be processed. Note: Please do NOT give negative review, contact us instead to get it exchanged. Once negative review is given, no further service would be provided. Thank you for kind understanding.

FAQ
Seller

We send out items within 1-2 days on business days (Monday - Friday). If order is placed after 12pm on Friday, it will be sent out the next Monday. We use SingPost (for normal mail) and Smartpac/Qxpress (for registered mail) to deliver the items to buyers. They usually take 1-3 working days to deliver, but sometimes longer, which is indeed not in our control.

FAQ
Seller

First of all, it does take time to send and deliver items to buyers. 2-5 working days is the norm. We update delivery status after sending out, so if it shows item already sent out, then it is indeed sent out. If you chose registered mail(Qxpress/Smartpac), please click on the Tracking button in your order summary in your qoo10 account to find out the latest delivery status. Or, you may go to http://www.singpost.com/track-items and check with the tracking ID provided in your order record. Kindly note that Singpost may take 1-3 days to update the tracking system. SmartPac will be delivered to the Recipient's letterbox if there are no one to receive the parcel and the delivery note will be signed by the Postman. If you chose SingPost normal mail, unfortunately there's no tracking number and the parcel is not traceable. We will not be responsible for any lost/delayed/damaged item caused during delivery shipped via SingPost normal mail.

Unanswered
2017-12-11
lin*******
User

Secret Inquiry

Answered
2017-07-02
fat*******
User

Can the flower able to take out for AGD1-010?

User

Hi,

Thanks for your interest. The flower of the item AGD1-010 is undetachable. Thanks and have a nice day. :)

Regards,
CupKidsLove
cupkidslove@gmail.com

Answered
2017-03-14
ont*******
User

hi,

i would like to purchase some dresses from this section, but it is marked as sold out although i have seen some dresses still have stock. Please help confirm on when are the dresses going to be available again to purchase?

User

Hi,

Thanks for your interest. We are sorry that this item page is currently sold out now. Do you mind to consider other design? Thanks for your understanding and support. Have a nice day. :)

Best regards,
Cupkidslove
cupkidslove@gmail.com

Answered
2017-01-20
fer*******
User

URGENT.

Getting a pair of dresses for my friend and realised the size is wrong..

Pls do not mail out my items 1st.. i need to re select design as the design i chose is without size for 6 year old

User

Hi Feron,

Thanks for your interest. Ok, noted. Your order no. 202845333 & 202845335 had been cancelled.

Any inquiry regarding cancelled order and refund process, please refer to the link below:-
http://www.qoo10.sg/gmkt.inc/CS/NHelpFaqList.aspx?searchkind=E6#none

Thanks for your understanding and sorry for any inconvenience caused.

Best Regards,
CupKids Love
cupkidslove@gmail.com

Answered
2016-11-26
deo*******
User

Dear Seller,
May i know when you will restock for WGDD 006(Pink) for 2-3 years old? Thanks!

User

Hi,

Thanks for your interest. We have checked with our supplier and we are sorry that we will not restock WGDD-006 in the near future. Do you mind to consider another design? Thanks for your understanding and have a nice day. :)

Best regards,
Cupkidslove
cupkidslove@gmail.com

Answered
2016-08-23
Can*******
User

Hi seller , can I self collect fr your shop on tomorrow if I place order today ?

User

Hi,

Thanks for your interest. We provide self collect at Senja/Woodland. Kindly note that the pickup point is not in the same area and we need time to prepare the items. We will inform you after the orders are confirmed. Please let us know the timing 1 day before you come if you wish to self collect. We will inform you once your items are ready for collect. Please do not coming without prior confirm. Normally you can pick up the items on the next working day after confirmed the orders. Thanks and have a nice day. :)

Regards,
Cupkidslove

Answered
2016-08-23
Can*******
User

Hi any restock for WGDB 012 polka dress ?

User

Hi,

Thanks for your interest. We are sorry that we will not restock WGDB-012 in the near future. Do you mind to consider other design? Thanks for your understanding.

Best regards,
Cupkidslove

Answered
2016-08-23
shu*******
User

Hi i want to ask if its authentic or original burberry?

User

Hi ,

Thanks for your interest. These are just typical design of girl plaid/floral dresses. You can differentiate from the price. Thanks.

Regards,
Cupkidslove

Available during
Email : cupkidslove@gmail.com MON~FRI : 11:00am ~ 6:00pm, SUN : 9:00am ~ 1:00pm SAT, Holiday : day off
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