- UOB Credit card only
- Requires a minimum purchase of $200
- Payment over 3, 6, 12 or 24 months and pay no interest
- DBS Credit card only
- Requires a minimum purchase of $200
- Payment over 6 months and pay no interest
Free shipping over $50.00 purchase.
Usable within 7 days from payment date
Cancellation : Within 1days from payment date
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You will receive a reminder message as soon as the items are restocked. Do not miss it again!
This item has been added to the Restock List. You can edit at Wish List.
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No Co-shipping item in shopping cart.Please select items on the left side panel.
For all buyers, as a gratitude for your support, all the purchase items (except clearance and minor-defective items) will be entitled for a free gift * (subject to stock availability). Please note that the selection of free gifts are random sent out and non-exchangeable. If you don't wish to receive the free gift, please leave a memo to us after placed order. However, there's strictly no further discount on the purchased items if you don't wish to receive the free gift as it is served as a gratitude for your support. Thanks for your understanding & happy shopping. *Free gifts, e.g. Stickers & ribbon etc
Dear Buyers,If you have any problems with your order please contact us nicely, we will try our best to solve the problem.We will ignore rude customer/enquiry.Treat others as you want to be treated.Thanks for your understanding and have a nice day. :)
Any change of mind from buyer's end-Would like to change to other available products or does not want the item anymore-Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached-Provide picture of the item to seller end-Shipping fee will be incurred from buyer's endHow to submit return or exchange from the buyer's end?-Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'-We will assess the claim issue with the provided picture and inform on the progress
Submission of claims-Any return of exchange of items will be applicable within 7 days upon receiving of the item*Strictly not accept once tag was removedAny shortage of item or wrong item received-Provide picture of the item contents within the parcel package-Provide picture of the parcel package with the delivery information-Shipping fee will be incurred from seller endDefective item issue-Provide picture of the defective area of the received item-Shipping fee will be incurred from seller end
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The actual dress is as per picture. Very nice quality too. Good buy
Series:WGDD | No.:008 | Size:D(+S$8) | If item is out of stock:Specify other choice on memo to seller
Received in good condition .. the quality is good
Series:AGD1 | No.:010 | Size:E(+S$10) | If item is out of stock:Cancel the order
Received in good condition in about a week. Size is slightly longer than the stated size chart. Quality is acceptable for the price paid. Have been purchasing from this seller many times. Pretty dresses!
Series:AGD1 | No.:011 | Size:C(+S$10) | If item is out of stock:Cancel the order
Repeated order, love all the items. Good quality, fast delivery & sizing is accurate. Thanks seller
Series:AGD1 | No.:012 | Size:A(+S$8) | If item is out of stock:Cancel the order
The pair the red dress with shirt for my son n daughter. Thumb up happy also gets free gift for the kids.
Series:WGDE | No.:013 | Size:C(+S$5) | If item is out of stock:Change to 1 size bigger (If available)
Series:WGDF | No.:013 | Size:D(+S$4) | If item is out of stock:Change to 1 size bigger (If available)
Series:WGDA | No.:001 | Size:D(+S$5) | If item is out of stock:Cancel the order
Series:AGD1 | No.:003 | Size:A(+S$5) | If item is out of stock:Cancel the order
Series:WGDE | No.:002 | Size:D(+S$8) | If item is out of stock:Cancel the order
Series:WGDA | No.:010 | Size:C(+S$8) | If item is out of stock:Cancel the order
Series:WGDC | No.:012 | Size:C(+S$8) | If item is out of stock:Cancel the order
When adding to cart, you may have selected different ship rate on different item.
Please note that the shipping rate will be auto-waived in the system when only the total purchase amount over $50 , and all the items need to be selected at the same shipping rate(Qxpress) when adding to cart. If all else fails... Leave us a memo or an inquiry and we will refund you accordingly. We hope you enjoyed your shopping at Cupkidslove.
Normally we use Singpost Smartpac/Qxpress(for registered mail) to deliver the parcel to buyer. SmartPac will be delivered to the Recipient's letterbox if there are no one to receive the parcel and the delivery note will be signed by the Postman. Please leave us a memo if you prefer Qxpress to deliver the parcel. We will also arrange Qxpress to deliver the parcel if the parcel is too big to put into buyer’s letterbox.
Yes sure, you can exchange the item within 7 days, as long as our stock are available and the items are in original conditions (unused, unworn, with all tags and original packaging intact), however you have to bear the postage fees for both ways.
Please email us at email@example.com with your order number and indicate which design(item code & size) you would like to exchange. Please do not sending item without prior contact.
Thanks for your understanding and sorry for any inconvenience caused.
Sorry for the mistake or defect. We do our best but bad things do happen in life.
We will provide exchange and pay for postage fees incurred. Exchange in the case of wrong or defective item cannot be changed to other design / size.
Please keep the item in original conditions (unused with all tags and original packaging intact) and email us at firstname.lastname@example.org with a snapshot of the defective area/wrong item. We will get back to you as soon as we can.
While sending back, please leave a note in the parcel indicating the order number. Parcel without order number cannot be identified and will not be processed.
Note: Please do NOT give negative review, contact us instead to get it exchanged. Once negative review is given, no further service would be provided. Thank you for kind understanding.
We send out items within 1-2 days on business days (Monday - Friday). If order is placed after 12pm on Friday, it will be sent out the next Monday.
We use SingPost (for normal mail) and Smartpac/Qxpress (for registered mail) to deliver the items to buyers. They usually take 1-3 working days to deliver, but sometimes longer, which is indeed not in our control.
First of all, it does take time to send and deliver items to buyers. 2-5 working days is the norm.
We update delivery status after sending out, so if it shows item already sent out, then it is indeed sent out.
If you chose registered mail（Qxpress/Smartpac), please click on the Tracking button in your order summary in your qoo10 account to find out the latest delivery status. Or, you may go to http://www.singpost.com/track-items and check with the tracking ID provided in your order record. Kindly note that Singpost may take 1-3 days to update the tracking system. SmartPac will be delivered to the Recipient's letterbox if there are no one to receive the parcel and the delivery note will be signed by the Postman.
If you chose SingPost normal mail, unfortunately there's no tracking number and the parcel is not traceable. We will not be responsible for any lost/delayed/damaged item caused during delivery shipped via SingPost normal mail.
Wgda 08 any restock for xl and xxl??
Hi,Thanks for your interest. We are sorry that we will NOT restock the item WGDA - 008 before CNY 2018. Do you mind to consider other design? Have a nice day. :)Regards,CupkidsLovecupkidslove@gmail.com
WGDG010 - how's the material like? Is it light and easy to crease? Have lining?
Hi,Thanks for your interest and sorry for our late reply. The material of item WGDG - 010 is cotton (not light cotton material & suggest ironing). Most of the cotton material suggests ironing, except T-shirt etc. Thanks and happy new year. :)Regards,CupkidsLovecupkidslove@gmail.com
Can the flower able to take out for AGD1-010?
Hi,Thanks for your interest. The flower of the item AGD1-010 is undetachable. Thanks and have a nice day. :)Regards,CupKidsLovecupkidslove@gmail.com
hi,i would like to purchase some dresses from this section, but it is marked as sold out although i have seen some dresses still have stock. Please help confirm on when are the dresses going to be available again to purchase?
Hi,Thanks for your interest. We are sorry that this item page is currently sold out now. Do you mind to consider other design? Thanks for your understanding and support. Have a nice day. :)Best regards,Cupkidslovecupkidslove@gmail.com
URGENT.Getting a pair of dresses for my friend and realised the size is wrong..Pls do not mail out my items 1st.. i need to re select design as the design i chose is without size for 6 year old
Hi Feron,Thanks for your interest. Ok, noted. Your order no. 202845333 & 202845335 had been cancelled. Any inquiry regarding cancelled order and refund process, please refer to the link below:-http://www.qoo10.sg/gmkt.inc/CS/NHelpFaqList.aspx?searchkind=E6#noneThanks for your understanding and sorry for any inconvenience caused.Best Regards,CupKids Lovecupkidslove@gmail.com
Dear Seller,May i know when you will restock for WGDD 006(Pink) for 2-3 years old? Thanks!
Hi,Thanks for your interest. We have checked with our supplier and we are sorry that we will not restock WGDD-006 in the near future. Do you mind to consider another design? Thanks for your understanding and have a nice day. :)Best regards,Cupkidslovecupkidslove@gmail.com
Hi seller , can I self collect fr your shop on tomorrow if I place order today ?
Hi,Thanks for your interest. We provide self collect at Senja/Woodland. Kindly note that the pickup point is not in the same area and we need time to prepare the items. We will inform you after the orders are confirmed. Please let us know the timing 1 day before you come if you wish to self collect. We will inform you once your items are ready for collect. Please do not coming without prior confirm. Normally you can pick up the items on the next working day after confirmed the orders. Thanks and have a nice day. :)Regards,Cupkidslove
There isn’t any posted question about item.