Cupkids Love
Cupkids Love Join Fellow
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GOOD MINISHOP RATE 90%
CupKidsLove❤ CLEARANCE ZONE ❤ 3M to 12Y ❤
12 items sold
3.0

Cupkids LoveCupKidsLove❤ CLEARANCE ZONE ❤ 3M to 12Y ❤


Customer who recommended this item
237
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Free Gift (NOT applicable to CLEARANCE items) Seller Oct 23, 2016
Please be nice... Seller Apr 27, 2016
Return Exchange Policy (2) Seller Apr 21, 2016
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Manufacturer/
Place of origin
China Condition New Product
Shipping From Domestic (Singapore)
Material Cotton
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description Boys and Girls T-Shirts/Kids T-Shirts/1Y to 7Y Sales Clearance below cost Good Quality Kids Tops
BOOKMARK 1 2 3 4 5 6 7

Photo Review (104)

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Customer Review (222)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Mar 20, 2019 cry*** (SG SG)
Highly Recommend Feb 25, 2019 yup*** (SG SG)
Highly Recommend Feb 01, 2019 she*** (SG SG)
Highly Recommend Jan 31, 2019 Sus*** (SG SG)
Highly Recommend Jan 30, 2019 phi*** (SG SG)
Highly Recommend Jan 25, 2019 moo*** (SG SG)
Highly Recommend Jan 15, 2019 jad*** (SG SG)
Highly Recommend Jan 11, 2019 lin*** (SG SG)
Highly Recommend Jan 09, 2019 yan*** (SG SG)
Highly Recommend Jan 09, 2019 cha*** (SG SG)

Item Q&A(5)

Status
Question & Answer
  • Notice

    Free Gift (NOT applicable to CLEARANCE items)

    For all buyers, as a gratitude for your support, all the purchase of REGULAR items (except clearance and minor-defective items) will be entitled for a free gift * (subject to stock availability). Please note that the selection of free gifts are random sent out and non-exchangeable. If you don't wish to receive the free gift, please leave a memo to us after placed order. However, there's strictly no further discount on the purchased items if you don't wish to receive the free gift as it is served as a gratitude for your support. Thanks for your understanding & happy shopping.
    *Free gifts, e.g. Stickers & ribbon etc
    Cupkids Love
  • Notice

    Please be nice...

    Dear Buyers,
    If you have any problems with your order please contact us nicely, we will try our best to solve the problem.
    We will ignore rude customer/enquiry.

    Treat others as you want to be treated.
    Thanks for your understanding and have a nice day. :)
    Cupkids Love
  • Notice

    Return Exchange Policy (2)

    Any change of mind from buyer's end
    -Would like to change to other available products or does not want the item anymore
    -Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached
    -Provide picture of the item to seller end
    -Shipping fee will be incurred from buyer's end


    How to submit return or exchange from the buyer's end?
    -Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'
    -We will assess the claim issue with the provided picture and inform on the progress
    Cupkids Love
  • Notice

    Return Exchange Policy (1)

    Submission of claims
    -Any return of exchange of items will be applicable within 7 days upon receiving of the item
    *Strictly not accept once tag was removed

    Any shortage of item or wrong item received
    -Provide picture of the item contents within the parcel package
    -Provide picture of the parcel package with the delivery information
    -Shipping fee will be incurred from seller end


    Defective item issue
    -Provide picture of the defective area of the received item
    -Shipping fee will be incurred from seller end
    Cupkids Love
  • FAQ

    Why am i charged shipping fee for Singpost normal mail even though i have purchased more than $50?

    When adding to cart, you may have selected different ship rate on different item. Please note that the shipping rate will be auto-waived in the system when only the total purchase amount over $50 , and all the items need to be selected at the same shipping rate(Qxpress) when adding to cart. If all else fails... Leave us a memo or an inquiry and we will refund you accordingly. We hope you enjoyed your shopping at Cupkidslove. Normally we use Singpost Smartpac/Qxpress(for registered mail) to deliver the parcel to buyer. SmartPac will be delivered to the Recipient's letterbox if there are no one to receive the parcel and the delivery note will be signed by the Postman. Please leave us a memo if you prefer Qxpress to deliver the parcel. We will also arrange Qxpress to deliver the parcel if the parcel is too big to put into buyer’s letterbox.
    Cupkids Love
  • FAQ

    I chose wrong size / design, can I exchange?

    Yes sure, you can exchange the item within 7 days, as long as our stock are available and the items are in original conditions (unused, unworn, with all tags and original packaging intact), however you have to bear the postage fees for both ways. Please email us at cupkidslove@gmail.com with your order number and indicate which design(item code & size) you would like to exchange. Please do not sending item without prior contact. Thanks for your understanding and sorry for any inconvenience caused.
    Cupkids Love
  • FAQ

    I received wrong / defective item, how do I get exchange or replacement?

    Sorry for the mistake or defect. We do our best but bad things do happen in life. We will provide exchange and pay for postage fees incurred. Exchange in the case of wrong or defective item cannot be changed to other design / size. Please keep the item in original conditions (unused with all tags and original packaging intact) and email us at cupkidslove@gmail.com with a snapshot of the defective area/wrong item. We will get back to you as soon as we can. While sending back, please leave a note in the parcel indicating the order number. Parcel without order number cannot be identified and will not be processed. Note: Please do NOT give negative review, contact us instead to get it exchanged. Once negative review is given, no further service would be provided. Thank you for kind understanding.
    Cupkids Love
  • FAQ

    How long does shipping take? When will I receive the item after ordering?

    We send out items within 1-2 days on business days (Monday - Friday). If order is placed after 12pm on Friday, it will be sent out the next Monday. We use SingPost (for normal mail) and Smartpac/Qxpress (for registered mail) to deliver the items to buyers. They usually take 1-3 working days to deliver, but sometimes longer, which is indeed not in our control.
    Cupkids Love
  • FAQ

    I have not received my items, can you check delivery status?

    First of all, it does take time to send and deliver items to buyers. 2-5 working days is the norm. We update delivery status after sending out, so if it shows item already sent out, then it is indeed sent out. If you chose registered mail(Qxpress/Smartpac), please click on the Tracking button in your order summary in your qoo10 account to find out the latest delivery status. Or, you may go to http://www.singpost.com/track-items and check with the tracking ID provided in your order record. Kindly note that Singpost may take 1-3 days to update the tracking system. SmartPac will be delivered to the Recipient's letterbox if there are no one to receive the parcel and the delivery note will be signed by the Postman. If you chose SingPost normal mail, unfortunately there's no tracking number and the parcel is not traceable. We will not be responsible for any lost/delayed/damaged item caused during delivery shipped via SingPost normal mail.
    Cupkids Love
  • Answered
    Question
    mid******* 2017-05-30
    Answer
    Hi, good day to you. Size B (18M-24M)- (chest measurement about 27-28cm x 2 ) should be ok for your baby (chest 26cm x 2). Thanks.
    Cupkids Love 2017-05-30
  • Answered
    Question
    Yvh******* 2016-10-24
    Answer
    Hi,

    Thanks for your interest. When adding to cart, you may have selected different ship rate on different item. Please note that the shipping rate will be auto-waived in the system when only the total purchase amount over $60 , and all the items need to be selected at the same shipping rate(Smartpac) when adding to cart. If all else fails... Leave us a memo or an inquiry and we will refund you accordingly.

    Normally we use Singpost Smartpac/Qxpress(for registered mail) to deliver the parcel to buyer. SmartPac will be delivered to the Recipient's letterbox if there are no one to receive the parcel and the delivery note will be signed by the Postman. Please leave us a memo if you prefer Qxpress to deliver the parcel. We will also arrange Qxpress to deliver the parcel if the parcel is too big to put into buyer’s letterbox.

    We hope you enjoy your shopping at Cupkidslove. Have a nice day. :)

    Best Regards
    CupKids Love
    cupkidslove@gmail.com
    Cupkids Love 2016-10-24
    Question
    Hi

    Thanks for your prompt response. I'll try to re-select again. Thanks
    Answer
    Hi,

    You're welcome. We hope you enjoy your shopping at Cupkidslove. Thanks for your understanding and support. Have a nice day. :)

    Best Regards
    CupKids Love
    cupkidslove@gmail.com
  • Answered
    Question
    blu******* 2016-10-08
    Answer
    Hi,

    Thanks for your interest. Yes, size D is suggested for 2-3 years old and size E is suggested for 3-4 years old. We will update our clearance stock at the end of this month. Thanks and have a nice weekend. :)

    Best regards,
    Cupkidslove
    cupkidslove@gmail.com
    Cupkids Love 2016-10-08
  • Answered
    Question
    mar******* 2016-06-29
    Answer
    Hi,

    Thanks for your interest. Normally size 18M will be slightly big for 8 months old baby because the cutting runs big. We have just updated the size measurement at our webpage.

    We bring in the designs from different suppliers, so that their suggestion for the size are much different. Since the cutting for different design is different too, we provide suggested ages for your reference of size selection. Kindly note our suggested ages is for average size and might be different with the factory/supplier side suggestion. Each child has their own size. Please choose your size according the actual measurement provided and suggested ages is for your reference only.

    We will keep update new clearance items in the near future. Thanks for your support and have a nice day. :)

    Best regards,
    Cupkidslove
    cupkidslove@gmail.com
    Cupkids Love 2016-06-30
  • Answered
    Question
    pin******* 2015-10-06
    Answer
    Hi, please refer to our webpage for the romper design/size & stock avaibility. Thanks.
    http://list.qoo10.sg/g/416378661
    Cupkids Love 2015-10-06
Ask Question
Address
PRIMZ BIZHUB 21 WOODLANDS CLOSE #06-35
Available during
Email : cupkidslove@gmail.com MON~FRI : 11:00am ~ 5:00pm, Weekends / PB Holiday : day off

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Policy & Notice
How to Return/Exchange