XPinklicious
XPinklicious Join Fellow
11,647 Fellows
POWER MINISHOP RATE 90%
3.00

Customised Ring Keychain/Personalised Name Bag Tag/Lugg_age Tag/DIY Present


Customer who recommended this item
1966 (Based on 2123 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Return / Refund Policies Seller 2016-09-30
Colour Differences Seller 2015-11-01
Mailing Methods & Lead Time Seller 2015-09-01
more
Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description Customised Ring Keychain/Personalised Name Bag Tag/Lugg_age Tag/DIY Present
BOOKMARK 1 2 3 4 5 6 7

Photo Review (716)

Customer Photo Review board

Highly Recommend Value buy

Is value buy n cute. Seller is vwey peompt reply and also helpful to rish out for me. Will be idea for christmas gift.

Gender:Male | Charm Type:Cartoon | Add on Bell Charm:No | Colourful Beads:Yes | Gift Bags:No

+ Add this option
Dec 11, 2017
sok*******

Highly Recommend Fast & hassle free

Fast transaction.. Super cute.. affordable n jus in time for Christmas present.. thanks seller for the free gifts.. thumbs up!

Gender:Female | Charm Type:Cartoon | Add on Bell Charm:No | Colourful Beads:Yes | Gift Bags:No

+ Add this option
Dec 11, 2017
Eve*******

Highly Recommend Prompt delivery and Nice Key Chains

Key Chains are nice and packaging is good. Happy with the purchased!!!

Gender:Male | Charm Type:Cartoon | Add on Bell Charm:No | Colourful Beads:Yes | Gift Bags:G13(+S$0.20)

+ Add this option
Dec 11, 2017
shu*******
Dec 11, 2017 1
con*******

Recommend Ring keychin

Recd items in good condition with free gift. Fast delivery. Tks seller.

Gender:Female | Charm Type:Cartoon | Add on Bell Charm:No | Colourful Beads:Yes | Gift Bags:No

+ Add this option
Dec 11, 2017
g_e*******

Customer Review (2,123)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Dec 12, 2017 gem*******
Recommend Dec 12, 2017 yen*******
Highly Recommend Dec 11, 2017 sok*******
Highly Recommend Dec 11, 2017 Eve*******
Recommend Dec 11, 2017 Lch*******
Highly Recommend Dec 11, 2017 shu*******
Highly Recommend Dec 11, 2017 con*******
Highly Recommend Dec 11, 2017 ber*******
Recommend Dec 11, 2017 g_e*******
Highly Recommend Dec 10, 2017 all*******

Item Q&A(128)

Status
Question & Answer
Date
Member
Notice
Seller

Return Policies

Process
1. Please send an email to xpinklicious@gmail.com with affected order number along with the photo evidence.
2. Evaluation will be done within 3 working days.
3. Buyers will then need to send the item back.
4. Once evaluated, refund will be credit to buyer qoo10 account in 2 working days.

Requirements
· Buyer will need to provide the order number
· Photo evidence of the (defective) item
· Must be 30 Days or less from Delivered Date
· Reasons for return must be met (See Below)

Return Reason
a) Damaged - Item returned must be Complete (Original box, accessories)
b) Defective - Item returned must be Complete (Original box, accessories) & Not Damaged
c) Wrong Item - Item returned must be Complete (Original box, accessories) & Not Damaged & Not Used
d) Missing Item - Item returned must be Not Damaged & Not Used
e) Change of Mind - We do not accept this as a return reason.

Notice
Seller

Dear all customers,

Please bear in mind that photo in our item listing may slightly differs from the actual product that you received in terms of colour due to the lighting during photo shooting or your computer monitor's display / resolution. We do not accept this as a reason for a refund or exchange request.

Notice
Seller

Dear Customers,

Please note the following:

Qxpress - 1-2* working days to deliver upon pickup of parcel
Singpost Normal Mail - 3-5* working days upon date of posting

The above delivery lead time doesn't not apply during festive / peak period / long weekend holidays. It could take more time to reach you.

If it's urgent, you may contact Eve @ 91791758 for store pickup. Thanks.

Notice
Seller

Exchange Policies

Process for exchanging
1. Please send an email to xpinklicious@gmail.com with affected order number along with the photo evidence.
2. Evaluation will be done within 3 working days.
3. Buyers will then need to send the item back for exchange.
4. Once evaluated, replacement will be send

Exchange requirements
· Buyer will need to provide the order number
· Photo evidence of the (defective) item
· Must be 30 Days or less from Delivered Date
· Reasons for return must be met (See Below)

Return Reason
a) Damaged - Item returned must be Complete (Original box, accessories)
b) Defective - Item returned must be Complete (Original box, accessories) & Not Damaged
c) Wrong Item - Item returned must be Complete (Original box, accessories) & Not Damaged & Not Used
d) Missing Item - Item returned must be Not Damaged & Not Used
e) Change of Mind - We do not accept this as a return reason.

Notice
Seller

For singpost normal mail, it will be sent to your letterbox & there's no tracking service available. The lead time is normally 3-4 working days from date of posting. However, at times, there are delays of up to 10-14 working days. We have customers who only receive their items a month later!

For parcels which can't be fitted to your letterbox, the postman will attempt to deliver the item to your house. If no one is at home, they will leave a delivery note to ask you to collect from nearest post office. If suspected lost mail, you can proceed to nearest post office and check with them if there are any mails for you.

The rate of lost mail is 2%-4% which is considered high. You can avoid this by opting for Qxpress where turnaround is 2-3 working days.

We can only refund/resend when item is returned due to non-delivery (provided correct address in system). This may take 3-4 weeks because SingPost don't prioritize returned mails.

Notice
Seller

Dear Valued Customers,

We have limited access to qoo10 enquiry system. For faster response, please email us at xpinklicious@gmail.com or SMS us at 91791758. Thanks!

Regards,
XPinklicious

Unanswered
2017-12-12
jes*******
User

Secret Inquiry

Answered
2017-12-11
lav*******
User

Secret Inquiry

User

Secret Inquiry

Answered
2017-12-09
cus*******
User

Secret Inquiry

User

Secret Inquiry

User

Secret Inquiry

User

Secret Inquiry

Answered
2017-12-08
pei*******
User

Secret Inquiry

User

Secret Inquiry

Answered
2017-12-08
jod*******
User

Hi tsum tsum charms is under which category please? Cartoon or premium cartoon?

User

hi tsum tsum is cartoon.

Answered
2017-12-08
yin*******
User

hi,
How can i choose for cartoon character of peppa pig? i click at the cartoon at stage2, there is no selection for the cartoon character.

User

hi, u key in the charm no of peppa pig in charm no. . just key in #C50 for peppa pig in the text box CHARM NO.

Answered
2017-12-06
jol*******
User

Hello,

May I know when will you be in stock again? I cannot order some of them.

User

hi , had update stock qty

Answered
2017-12-05
csw*******
User

Secret Inquiry

User

Secret Inquiry

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