- UOB Credit card only
- Requires a minimum purchase of $200
- Payment over 3, 6, 12 or 24 months and pay no interest
- DBS Credit card only
- Requires a minimum purchase of $200
- Payment over 6 months and pay no interest
Free shipping over US$37.40 purchase.
Usable within 14 days from payment date
Cancellation : Within 1days from payment date
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Dear Customer,Please note that we will be close on 20 March 2019, Sat. Thank you !Regards,Cyberstore.sg
Packaging/Carton Box may be damaged in transit. If you the particular about it, please self-collect to ensure satisfaction.
The above policy applies to product listings that bear the Notice - Feel Free to Change . We allow you to exchange your purchase for any product of equivalent or higher value in Cyberstore.sg within 7 days of delivery. The difference in price of product and mailing cost for the product return and exchange will be borne by the Buyer, and paid via Internet Banking.Exchange will be via normal mail after receipt of payment or walk-in appointment in our office.
If you are happy and satisfied with our products and services, please leave us a Premium Review as it will encourage us to serve you better. In return, we will offer you a complimentary gift on your next purchase. We would also appreciate it if you can recommend us to your friends or LIKE our Facebook page (facebook.com/cyberstore.sg).For enquiries, do write to us at email@example.com. Should you have complaints or suggestions about our products or services, please let us know at firstname.lastname@example.org how we can serve you better. We welcome feedback and suggestions for improvement. Please note that queries should always be directed to our email addresses stated above. Please DO NOT post questions on our reviews section and give us a negative or neutral rating, as it reflects an inaccurate rating. Customers who post questions in our reviews section with negative or neutral ratings will not be attended to and their warranty will be revoked.
All product purchases come with a 7-day warranty due to manufacturing defects from the date of purchase, excluding:- Plants and gardening related items- If buyer left poor or neutral reviews without contacting us first to resolve the problem on hand- Physical damage to items occurring after items (e.g. scooters, ride on toys) have been assembled and used- Damage arising from buyer's misuse, or failure to follow the instructions intended for the itemBuyers with RECOMMENDED and HIGHLY RECOMMENDED reviews will automatically have the warranty period extended by a further 7 days from date of purchase. Furthermore, they may receive complimentary services from us.For warranty issues, please write in to email@example.com.
We have a special, no-questions-asked exchange policy – just contact us within 7 days of your purchase to change your items. This service is void after 7 days. This service is separate from and on top of your warranty.Terms and Conditions:1) We will not entertain customers who give us negative or neutral reviews without first contacting us to resolve any issues.2) The original product packaging is needed for exchange in good conditions. Replacement products will be sent upon receipt of the returned items. In the event that a replacement is not possible, we will offer a full refund at our discretion.Please email us at firstname.lastname@example.org with your request and your order reference number.
All items are inspected and wrapped with care before delivery. There may be slight colour variations between the pictures and the product due to camera settings or lighting conditions.
*Singpost Normal Mail takes between 3-7 working days for delivery. This delivery is beyond our control. We will not be liable for loss, delay or damages caused by Singpost Normal Mail. Choose at your own risk!In the event if your parcel is too big for your mail box, the post man will leave you a slip for collection at your nearest post office. Do watch out for it and check with your post office before contacting us for help.*Please ensure that the delivery address is correct and complete.*Items will be sent out within 2 working days following receipt of payment, with the exception of pre-orders.
*As we have no control over the delivery, we cannot guarantee urgent or specific dates of delivery. We will not allow for cancellation for these reasons. Should you need the items urgently, we encourage you to contact us for self-collection before ordering.*Qxpress Registered Mail is highly encouraged. Qxpress collects packages from us on the next working day during office hours pending no unforeseen circumstances. The tracking number will be available upon receipt of an email from Qoo10 with the subject heading 'Your order has been sent'. You may track your parcel here: http://www.qxpress.asia/gmkt.inc/. Qxpress takes 2-3 working days for delivery, and longer during peak season. For specific delivery timings or change of delivery address, kindly call the Qxpress customer service at Tel: +65-6434-8400 / +65-6434-8420 or Email: email@example.com.*Items will be sent out within 2 working days following receipt of payment with the exception of pre-orders.
Should you wish to pay by cash via 7-Eleven or AXS machines, it may take up to 3 working days for us to see your order in our seller portal. Please note that we cannot deliver, or hand you the product (if you opt for self-collection), until the order has appeared in our seller portal.If the item is out of stock by the time your order comes in, we will cancel the order and Qoo10 will refund the money back into your Qoo10 account.Only online payments using credit/debit cards, eNETS or Paypal will appear in our seller portal within 5-10 mins after payment is made, allowing us to speedily process your order.
We encourage all buyers to come to our shop for self-collection, especially if they are worried about courier delays or mishandling.We are open 10am-7pm, Mon-Fri. Our shop is located at: 50 Bukit Batok Street 23 #07-11 Midview Building Singapore 659578. We apologize that we are unable to accommodate alternative venues for self-collection.You may park in basement or 1st floor car park. There are ample of car park lots available at any time of the day.To make an appointment or for queries on products, do email firstname.lastname@example.org or SMS 81002333.For direct store purchase we accept CASH, NETS or PAYLAH!
In the event that the last piece of stock you order is defective, or we are out of stock, we will contact you for alternative replacements.If you cannot find any alternative replacement of your choice, we reserve the right to offer you a full refund on the item that is out of stock, plus shipping fee.In the event that there are more than 1 items purchased, we will continue to send you the rest of the items ordered. There will be no refund on your shipping fee in this case, except for the price of the out of stock item.
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nice bag. my girl loves it
Model:Delune DA Series | Code:2(+S$10) | Pencil Case:none
Prompt Delivery.. nice bag good material. Lots of compartment... Good!
Delivery faster and received in good condition
Model:Delune A3 Series | Code:1(+S$38.90) | Pencil Case:none
Good quality, worth the value
Model:Delune 3rd Series | Code:3(+S$34.90) | Pencil Case:none
Fast delivery. Value for money
Model:Delune 2nd Series | Code:1(+S$20.90) | Pencil Case:none
Model:Delune 6th Series | Code:2(+S$38.90) | Pencil Case:none
Model:Transformer | Code:8 | Pencil Case:none
Model:Delune Tote Bag | Code:2(-S$17.10) | Pencil Case:none
Model:Delune 1st Series | Code:1(+S$25.90) | Pencil Case:none
Model:Delune 1st Series | Code:2(+S$25.90) | Pencil Case:none
Model:Delune A3 Series | Code:7(+S$38.90) | Pencil Case:Mermaid Princess - Purple(+S$11.90)
Model:Delune 4th Series | Code:2(+S$20.90) | Pencil Case:none
Model:kekemile 6 Series | Code:1(+S$29.90) | Pencil Case:none
Model:Delune KH Series | Code:1(+S$32.90) | Pencil Case:none
There isn’t any posted question about item.