Cyberstore.sg Pte Ltd
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POWER MINISHOP RATE 90%
16.90

M-cro Helmet Safety Gear Kid Scooter Skate Scooter Outdoor Toys Children School Bag Kick Scooters

See all Cyberstore.sg items
  • Retail Price
    $99.00
    Q-Price
    $19.90
    Sale Price
    $16.90
  • Credit Card Benefit
    0% Interest Instalment Plan(max 24 months) Details
  • Shipping From
    Domestic
    Shipping RateDomestic
    • Pick a delivery time
    •   Shop Info

      Usable within 14 days from payment date

      Cancellation : Within 1days from payment date

    SurchargeDetails
    Shipping rate will be added according to Qty/Weight.
    Overseas Shipping
    United States -$30.99~ See more
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Customer who recommended this item
73
Customer Satisfaction Score
95%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 100%/100%
  • Service 100%/100%
Shipping fee is free when purchasing above $50.00 in a cart.
Surcharge can be added according to country.
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Notice

Subject Register Date
Closed on both Christmas Eve 24/12 and New Year Eve 31/12. Seller Dec 23, 2016
Packaging/Carton Box Damage Seller Sep 18, 2015
Feel Free To Change Seller Mar 01, 2015
more
Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
Brief Description M-cro Helmet Safety Gear Kid Scooter Skate Scooter Outdoor Toys Children School Bag Kick Scooters Minion Despicable Me Spiderman Iron Man Hello Kitty Children Scooters Ride On Toy Educational Toys
BOOKMARK 1 2 3 4 5 6 7

Photo Review (28)

Customer Review (80)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Oct 31, 2018 bee***
Not Recommend Aug 24, 2018 xtr***
Highly Recommend Jul 11, 2018 lee***
Highly Recommend Jun 25, 2018 pau***
Highly Recommend Jun 08, 2018 jas***
Highly Recommend May 02, 2018 Two***
Recommend Apr 06, 2018 jam***
Highly Recommend Mar 29, 2018 rug***
Highly Recommend Mar 09, 2018 rin***
Highly Recommend Mar 01, 2018 eil***

Item Q&A(28)

Status
Question & Answer
  • Notice

    Closed on both Christmas Eve 24/12 and New Year Eve 31/12.

    Dear Customer,

    Cyberstore.sg wishes all a Merry Christmas and a Happy New Year ahead!!
    Do take note that we are not operating on both days.
    Thank you for your support once again!

    Regards,

    Cyberstore.sg
    Cyberstore.sg Pte Ltd
  • Notice

    Packaging/Carton Box Damage

    Packaging/Carton Box may be damaged in transit. If you the particular about it, please self-collect to ensure satisfaction.
    Cyberstore.sg Pte Ltd
  • Notice

    Feel Free To Change

    The above policy applies to product listings that bear the Notice - Feel Free to Change .

    We allow you to exchange your purchase for any product of equivalent or higher value in Cyberstore.sg within 7 days of delivery. The difference in price of product and mailing cost for the product return and exchange will be borne by the Buyer, and paid via Internet Banking.

    Exchange will be via normal mail after receipt of payment or walk-in appointment in our office.
    Cyberstore.sg Pte Ltd
  • Notice

    Our Products And Services

    If you are happy and satisfied with our products and services, please leave us a Premium Review as it will encourage us to serve you better. In return, we will offer you a complimentary gift on your next purchase. We would also appreciate it if you can recommend us to your friends or LIKE our Facebook page (facebook.com/cyberstore.sg).

    For enquiries, do write to us at enquiry@cyberstore.sg. Should you have complaints or suggestions about our products or services, please let us know at support@cyberstore.sg how we can serve you better. We welcome feedback and suggestions for improvement.

    Please note that queries should always be directed to our email addresses stated above. Please DO NOT post questions on our reviews section and give us a negative or neutral rating, as it reflects an inaccurate rating. Customers who post questions in our reviews section with negative or neutral ratings will not be attended to and their warranty will be revoked.
    Cyberstore.sg Pte Ltd
  • Notice

    Product Warranty

    All product purchases come with a 7-day warranty due to manufacturing defects from the date of purchase, excluding:

    - Plants and gardening related items
    - If buyer left poor or neutral reviews without contacting us first to resolve the problem on hand
    - Physical damage to items occurring after items (e.g. scooters, ride on toys) have been assembled and used
    - Damage arising from buyer's misuse, or failure to follow the instructions intended for the item

    Buyers with RECOMMENDED and HIGHLY RECOMMENDED reviews will automatically have the warranty period extended by a further 7 days from date of purchase. Furthermore, they may receive complimentary services from us.

    For warranty issues, please write in to support@cyberstore.sg.
    Cyberstore.sg Pte Ltd
  • Notice

    Product Exchange

    We have a special, no-questions-asked exchange policy – just contact us within 7 days of your purchase to change your items. This service is void after 7 days. This service is separate from and on top of your warranty.

    Terms and Conditions:

    1) We will not entertain customers who give us negative or neutral reviews without first contacting us to resolve any issues.

    2) The original product packaging is needed for exchange in good conditions. Replacement products will be sent upon receipt of the returned items. In the event that a replacement is not possible, we will offer a full refund at our discretion.

    Please email us at support@cyberstore.sg with your request and your order reference number.
    Cyberstore.sg Pte Ltd
  • Notice

    QC And Image On Listing

    All items are inspected and wrapped with care before delivery.

    There may be slight colour variations between the pictures and the product due to camera settings or lighting conditions.

    Cyberstore.sg Pte Ltd
  • Notice

    Risks in choosing Singpost Normal Mail

    *Singpost Normal Mail takes between 3-7 working days for delivery. This delivery is beyond our control. We will not be liable for loss, delay or damages caused by Singpost Normal Mail. Choose at your own risk!

    In the event if your parcel is too big for your mail box, the post man will leave you a slip for collection at your nearest post office. Do watch out for it and check with your post office before contacting us for help.

    *Please ensure that the delivery address is correct and complete.

    *Items will be sent out within 2 working days following receipt of payment, with the exception of pre-orders.



    Cyberstore.sg Pte Ltd
  • Notice

    Qxpress Registered Mail And Urgent Delivery

    *As we have no control over the delivery, we cannot guarantee urgent or specific dates of delivery. We will not allow for cancellation for these reasons. Should you need the items urgently, we encourage you to contact us for self-collection before ordering.

    *Qxpress Registered Mail is highly encouraged. Qxpress collects packages from us on the next working day during office hours pending no unforeseen circumstances. The tracking number will be available upon receipt of an email from Qoo10 with the subject heading 'Your order has been sent'. You may track your parcel here: http://www.qxpress.asia/gmkt.inc/. Qxpress takes 2-3 working days for delivery, and longer during peak season. For specific delivery timings or change of delivery address, kindly call the Qxpress customer service at Tel: +65-6434-8400 / +65-6434-8420 or Email: info@qxpress.sg.

    *Items will be sent out within 2 working days following receipt of payment with the exception of pre-orders.

    Cyberstore.sg Pte Ltd
  • Notice

    Cash Payment via 7-Eleven/AXS

    Should you wish to pay by cash via 7-Eleven or AXS machines, it may take up to 3 working days for us to see your order in our seller portal. Please note that we cannot deliver, or hand you the product (if you opt for self-collection), until the order has appeared in our seller portal.

    If the item is out of stock by the time your order comes in, we will cancel the order and Qoo10 will refund the money back into your Qoo10 account.

    Only online payments using credit/debit cards, eNETS or Paypal will appear in our seller portal within 5-10 mins after payment is made, allowing us to speedily process your order.
    Cyberstore.sg Pte Ltd
  • Notice

    Store Pickup

    We encourage all buyers to come to our shop for self-collection, especially if they are worried about courier delays or mishandling.

    We are open 10am-7pm, Mon-Fri. Our shop is located at: 50 Bukit Batok Street 23 #07-11 Midview Building Singapore 659578. We apologize that we are unable to accommodate alternative venues for self-collection.

    You may park in basement or 1st floor car park. There are ample of car park lots available at any time of the day.

    To make an appointment or for queries on products, do email sales@cyberstore.sg or SMS 81002333.

    For direct store purchase we accept CASH, NETS or PAYLAH!
    Cyberstore.sg Pte Ltd
  • Notice

    What If Last Piece Of Stock Is Defective / Out Of Stock

    In the event that the last piece of stock you order is defective, or we are out of stock, we will contact you for alternative replacements.

    If you cannot find any alternative replacement of your choice, we reserve the right to offer you a full refund on the item that is out of stock, plus shipping fee.

    In the event that there are more than 1 items purchased, we will continue to send you the rest of the items ordered. There will be no refund on your shipping fee in this case, except for the price of the out of stock item.
    Cyberstore.sg Pte Ltd
  • FAQ

    Can I Cancel My Order After Placing My Order?

    Sorry, we do not allow for cancellation after your order is placed as we will be penalised by Qoo10. However, we would be happy to exchange your item for another product or colour before the product is delivered. Please order only when you can confirm, otherwise keep browsing. Thank you for your understanding!
    Cyberstore.sg Pte Ltd
  • FAQ

    I Am A Perfectionist And I Have High Demands And Expectations On Your Product, Should I Buy From You?

    Perfectionists kindly refrain from ordering as we hate to disappoint you in this imperfect world!
    Cyberstore.sg Pte Ltd
  • FAQ

    Why Is The Sale Price Much Higher After I Have Added Items To My Cart?

    The price is higher after adding to cart because the price advertised is for the basic model. Different models come with different prices. This is the way the Qoo10 system has been set up.
    Cyberstore.sg Pte Ltd
  • FAQ

    Can I View Your Item Before Purchase?

    Yes, you may visit our physical shop to view our items and maybe even discover our new products which have not yet been listed on our Qoo10 store. Please find our address under Shop Info. At the moment we only open Mon-Fri 10am-7pm, but you may contact us for possible alternative arrangements.
    Cyberstore.sg Pte Ltd
  • FAQ

    Do You offer Refunds For Shipping Fee Upon Self-Collection?

    Sorry, no shipping fee will be refunded for self-collection. If you intend to do self-collection, cash on delivery will do. Please note however that there will be no reservation for the product, and stock will be subject to availability.
    Cyberstore.sg Pte Ltd
  • Answered
    Question
    n_f******* 2018-10-15
    Answer
    Sorry We don't have any helmet suitable for toddler.
    Cyberstore.sg Pte Ltd 2018-10-15
  • Answered
    Question
    rub******* 2018-06-27
    Answer
    The earliest we can send out is tmr, Qxpress take between 2-4 days for delivery. We cannot guarantee your delivery as per your request. Thank you
    Cyberstore.sg Pte Ltd 2018-06-27
  • Answered
    Question
    fan******* 2017-09-12
    Answer
    The helmet inside the travel bag is our another product here the link http://list.qoo10.sg/item/CYBERSTORE-SG-ROCK-BROS-HELMET-SAFETY-GEAR-PROTECTION-ADULT-KIDS-BICYCLE-SKATE/513227149 size descirption will below the page.
    Cyberstore.sg Pte Ltd 2017-09-13
  • Answered
    Question
    Zoe******* 2017-07-26
    Answer
    Ps refer to our listing for details. Suiatble for head circumference between 48-56cm. Thank you!
    Cyberstore.sg Pte Ltd 2017-07-27
  • Answered
    Question
    ver******* 2017-07-21
    Answer
    Hi you can try it at our store.

    Address : MIDVIEW CITY 18 SIN MING LANE #02-14
    Open hours : MON~FRI : 10:00am ~ 6:30pm and
    SAT: 11:00am -3:00pm but we're closed on SUN and Public Holiday
    Cyberstore.sg Pte Ltd 2017-07-21
  • Answered
    Question
    sky******* 2017-06-23
    Answer
    ~sorry, don't get your questions.
    Cyberstore.sg Pte Ltd 2017-06-26
  • Answered
    Question
    jen******* 2017-05-24
    Answer
    Hi the item just got stock in today and it been updated please check it thank you
    Cyberstore.sg Pte Ltd 2017-05-24
  • Answered
    Question
    pur******* 2016-09-28
    Answer
    Helmet is free size. pls measure circumference of head to determine suitability. Thank you!
    Cyberstore.sg Pte Ltd 2016-09-28
Ask Question
Address
MIDVIEW BUILDING 50 BUKIT BATOK STREET 23 #07-11
Available during
MON~FRI : 10:00am ~ 7:00pm SAT: 11:00am -3:00pm SUN, Holiday : day off

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Policy & Notice
How to Return/Exchange