[Dup] Perfect Extension/ Volume Extension/ Ultra Fiber/ Curl Keeper Mascara
2 items sold
16.9

D.U.P[Dup] Perfect Extension/ Volume Extension/ Ultra Fiber/ Curl Keeper Mascara


Customer who recommended this item
4
Customer Satisfaction Score
100%
  • Product 100%/100%
  • Price 100%/100%
  • Delivery 100%/100%
  • Service 100%/100%
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Notice

Subject Register Date
Return Exchange Policy (2) Seller Apr 21, 2016
Return Exchange Policy (1) Seller Apr 21, 2016
Manufacturer/
Place of origin
Japan Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7

Photo Review (3)

Customer Review (1)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Jun 26, 2018 sgr*** (SG SG)

Item Q&A(2)

Status
Question & Answer
  • Notice

    Return Exchange Policy (2)

    Any change of mind from buyer's end
    -Would like to change to other available products or does not want the item anymore.
    -Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached.
    -Provide picture of the item to seller end
    -Shipping fee will be incurred from buyer's end

    Due to hygiene purpose, we do not accept exchange or refund for cosmetic product once packaging/tags/labels/seals has been broken


    How to submit return or exchange from the buyer's end?
    -Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'
    -We will assess the claim issue with the provided picture and inform on the progress
    TSupply
  • Notice

    Return Exchange Policy (1)

    Submission of claims
    -Any return of exchange of items will be applicable within 7 days upon receiving of the item


    Any shortage of item or wrong item received
    -Provide picture of the item contents within the parcel package
    -Provide picture of the parcel package with the delivery information
    -Shipping fee will be incurred from seller end


    Defective item issue
    -Provide picture of the defective area of the received item
    -Shipping fee will be incurred from seller end
    TSupply
  • Answered
    Question
    hel******* 2019-05-01
    Answer
    Hi dear,the black color now is available.Thank you!
    TSupply 2019-05-02
    Question
    There is no selection of black silky eyeliner.
    Answer
    Hi dear,please find the attached link at below,thank you!
    https://www.qoo10.sg/item/DUP-SILKY-LIQUID-EYELINER/655742601
    Question
    Thank you
    Answer
    Thanks for your support!
  • Answered
    Question
    Mik******* 2018-11-21
    Question
    Here’s the convo
    Answer
    Hi dear,we will proceed your order today,the expiry date is 2020/03.Thank you!
    TSupply 2018-11-21
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TSupply SG
Address
SHUN LI INDUSTRIAL PARK 139 KAKI BUKIT AVENUE 1 #01-00

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Policy & Notice
How to Return/Exchange