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SAMSUNGSamsung Galaxy Book 10.6(SM-W620) Only Wi-Fi Window 10 4G SSD 128G

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Customer who recommended this item
3 (Based on 3 reviews)
Customer Satisfaction Score
80%
  • Product 100%/100%
  • Price 100%/100%
  • Delivery 60%/100%
  • Service 60%/100%
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Manufacturer/
Place of origin
Samsung Electronics / other Condition New Product
Shipping From From Overseas (South Korea)
help
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Customer Review (3)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Apr 05, 2018 mar*******
Recommend Mar 11, 2018 haz*******
Highly Recommend Mar 07, 2018 eri*******

Item Q&A(12)

Status
Question & Answer
Date
Member
FAQ
Seller

Don't Worry, Use Qxpress Tracking System http://www.qxpress.asia/gmkt.inc/ Qxpress office Tel is 6434 8400 or 6434 8420. You can also email them at sg_cs@u-rasia.com to check the delivery status.

FAQ
Seller

- we arrange all the shipping for free with full refund ,in case of (1) damaged or faulty due to manufacturer fault. (2) incorrect goods delivered by us. - if the box is opened by a buyer, return is not acceptable . - if not opened, a buyer who wants return should pay the round shipping fee and restocking fee (%15)

FAQ
Seller

most of our items are for 220V-240V ( remains for 100V-240V ) so all of them can be used in Singapore without problem. the plug cord type is 2 round pins so buyers need a plug connector which fits with SG type.

FAQ
Seller

we , as a seller , are not responsible for the customs fee. please leave a note if any request about that.

FAQ
Seller

It will usually take 4-8 business days after shipment. The item that you placed an order for will be arriving soon. But, sometimes delay happen on shipment. If you have not receive your item within some more days please contact me via Qoo10 system. Thanks.

FAQ
Seller

If your item have any problem, please describe specific problems with your order on. via Email (kimberfeel@gmail.com) not Qoo10 system. If you can attach image file, it would be more helpful for us to check exactly. Thank you.

FAQ
Seller

Please return the item by registered airmail. I will resend you replacement after checking whether the item is faulty or not. If it is not faulty, the shipping fee is charged to you for resending. So please test the product one more time before returning. After that let me know the registered airmail tracking number. Thank you. way shipping please enclose with the product)

FAQ
Seller

Within one month: return shipping costs paid by seller 1-6 months: one-way shipping costs paid by customer 6-12 months: round-trip shipping paid by customer (one-way shipping please enclose with the product)

Answered
2018-04-18
chw*******
User

Secret Inquiry

User

Secret Inquiry

Answered
2018-04-14
sop*******
User

1) can I buy the keyboard cover together and how much is the keyboard ?
2) is the operating system in English?
3) Is English manual included ?
4) Is international warranty provided?
5) How to get the $50 Q10 vourcher ?

User

Dear valued customer,

Thank you for your interest.

Its price is S $ 189.
You can change the language.
If you have any questions about the operating system, please contact Samsung.
English manual is not provided.
International warranty may apply.
Questions about coupons, please contact customer service.

Answered
2018-03-29
mar*******
User

My Order No. 251038876 Why still not yet ship out after so many days?????

User

Dear valued customer,

Thank you for your interest.

Your order.
Today or next Monday.
We will ship it.

Delivery delay reasons.
We export it normally.
Delivery was delayed due to delays in updating the Customs.

I am really sorry.
Please wait a little longer.

Answered
2018-03-24
sop*******
User

1.Please advise is keyboard cover included ?
2. Is the warranty international ?

Where can I get the qoo10 $120 coupon

User

Keyboard is not provided.

1 year warranty of the seller
Samsung also guarantees, (in Singapore)
but
It may not be possible to cause the defect.


If the item itself is faulty, then cost of repair service; It's a great deal.

If the item's faulty error is caused by the customer, then the cost of repair:

Please wait for promotion.

User

Ok thanks , any promotion for the book 12 ?

User

have not promotion

User

When is the next promotion coming up again

User

Dear valued customer,

Thank you for your interest.

Please wait.

Answered
2018-03-24
sis*******
User

Hi,

may i know whether the keyboard is available for purchase?

also, if I use the coupons and promotion, how much you will declare as value of the item?

Thanks!

User

Keyboard is not provided.

Answered
2018-03-01
haz*******
User

Item is stuck at

Transit to
the Dispatch Center

after 1 week from order date.

No tracking number.

Not impressed

User

Dear valued customer,

Thank you for your interest.

I am very sorry for the delay in shipping the goods.

I did not work last week. (Thursday through Sunday)

because..
my father passed away a few days ago ..

My father passed away.
That kept me from working last week.

I went to work today.
I'll start packing now.

I apologize again.
All orders will be sent promptly.

Answered
2018-02-27
bug*******
User

Hello. I ordered on 25 Feb but it seems not yet ship out. Can you check when it is going to ship to Singapore?

안녕하세요.
2월 25일에 주문했는데 언제쯤 배송되나요?

User

Dear valued customer,

Thank you for your interest.

I am very sorry for the delay in shipping the goods.

I did not work last week. (Thursday through Sunday)

because..
my father passed away a few days ago ..

My father passed away.
That kept me from working last week.

I went to work today.
I'll start packing now.

I apologize again.
All orders will be sent promptly.

Answered
2018-02-25
nur*******
User

Hi,
Do you ship to Australia?

User

Dear valued customer,

Thank you for your interest.

Sorry for the delay.
All orders last week were confirmed.
We will send it out sequentially.

Please re-write your question about return / exchange / refund.
Order Tracking is available in your account.

Thank you.

Address
145-39 Seoksil-ro 408beon-gil, Namyangju-si, Gyeonggi-do no1 1f
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