JessCloset
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MINISHOP RATE 90%
Debutante square-neck sleeveless mini dress #18626
0.00

Debutante square-neck sleeveless mini dress #18626

  • Retail Price
    $89.00
    Q-Price
    Sold Out
  • Credit Card Benefit
    0% Interest Instalment Plan(max 24 months) Details
  • Shipping From
    Domestic
    Shipping RateDomestic
    • Pick a delivery time
    Overseas Shipping
    United States -$26.55~ See more
  • Item Qty
    plus count minus count
  • Item Type
    ∙ Color
    • Beige
    • Apple Green
    • Black
    • Hot Pink
    ∙ Size
    • LL
    • MM
    • SS

  • Sold Out

Customer who recommended this item
86
Customer Satisfaction Score
97%
  • Product 90%/100%
  • Price 100%/100%
  • Delivery 100%/100%
  • Service 100%/100%

Notice

Subject Register Date
How to submit return or exchange from the buyer's end? Seller Apr 22, 2016
Non-receipt Claim issue (Did not receive the item) Seller Apr 22, 2016
Return & Exchange Policy Seller Apr 22, 2016
more
Manufacturer/
Place of origin
- Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)

Select Item

BOOKMARK 1 2 3 4 5 6 7

Customer Review (111)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Aug 30, 2016 bub***
Highly Recommend Jul 20, 2016 sal***
Recommend Jun 23, 2016 gl2***
Highly Recommend Apr 13, 2016 eve***
Highly Recommend Apr 13, 2016 Jef***
Netural Mar 15, 2016 cin***
Recommend Mar 09, 2016 Ja0***
Recommend Mar 08, 2016 avi***
Highly Recommend Feb 28, 2016 jan***
Highly Recommend Feb 23, 2016 cin***

Item Q&A(8)

Status
Question & Answer
  • Notice

    How to submit return or exchange from the buyer's end?

    -Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark' refund.

    -We will assess the claim issue with the provided picture and inform on the progress.
    JessCloset
  • Notice

    Non-receipt Claim issue (Did not receive the item)

    -If you still did not receive the item after order status have been changed to "Delivered", please file for 'Non-receipt Claim' within 7 days.

    -We will check over the matter from our end.

    -Upon valid, you can inform whether you would like us to re-send to you the item or proceed for refund.
    JessCloset
  • Notice

    Return & Exchange Policy

    Submission of claims
    -Any return or exchange of items will be applicable within 7 days upon receiving of the item.

    Any shortage of item or wrong item received
    -Provide picture of the item contents within the parcel package and picture of orders with delivery information
    -Shipping fee will be incurred from seller end.

    Defective item issue
    -Provide picture of the defective area of the received item.
    -Replacement will be of same item, unless out of stock.
    -Shipping fee will be incurred from seller end.

    Any change of mind from buyer's end
    -Item must remain in their intact condition, or otherwise unused with their original tags/labels attached.
    -*No return and exchange for certain item(s) such as undergarment due to hygiene issue
    -Provide picture of the item to seller end.
    -Shipping fee will be incurred from buyer's end, as well as costs incurred by Seller will be transferred to Buyer.
    JessCloset
  • Notice

    Shipping / delivery

    Singpost - delivery usually takes 2-3 working days
    Qxpress - delivery usually takes 1-2 working days
    Ninja Van - delivery usually takes 1-2 working days
    if you have any question about shipping,please e-mail us.
    E-mail :jessclosetcs @ gmail.com / 674 250 01
    JessCloset
  • Notice

    Contact us

    Please forward all queries and replies to JessclosetCS@gmail.com.
    Kindly do not send your requests via Shopping Talk as we're unable to receive them.
    Note: do not message us via Qoo10/Qpost one month after the order date as the Qoo10 system doesn't permit sellers to send a reply.
    Thanks for your understanding, JessCloset
    JessCloset
  • Notice

    Tips on mailing your item(s)

    * It isn’t necessary to buy a new envelope from the post office! You can reuse the bag your item(s) arrived in. Don’t worry if you’ve already thrown it away. Simply use any plastic bag or old envelope as long as it is properly wrapped up and securely taped.
    * Avoid the queue at the post office by buying your stamps at any of the SAM machines deployed island-wide at HDB heartlands, MRT stations, shopping malls as well as some selected private condominiums. Once your parcel is ready, you can drop it into any mailing box.
    JessCloset
  • Notice

    Shipping advice

    Unless stock is unavailable, parcels are despatched for delivery within 24 hours of ordering. There are no deliveries on the weekend.
    Delivery via Singpost normal or registered mail takes 2 - 3 working days and TAQBIN, 1 - 2 working days.
    Postal Delays: Singpost sometimes delivers parcels one month after the shipping date. As tracking numbers are unavailable under normal mail, we cannot provide any information on the delivery status. For customers whose parcels have not arrived 1 week after the shipping date, we would advise them to wait another 3 weeks (or 4 weeks in total for local deliveries; 6 weeks for overseas orders). If the parcels do not turn up a month later, please email the cart/order number and query to JessClosetCS@gmail.com.
    Lost mail: We strongly advise customers to select registered mail or TAQBIN courier. We are not responsible for lost items sent by normal mail.
    JessCloset
  • Notice

    Measurements

    While we try to list the measurements of all items as accurately as possible, please allow a tolerance of at least +/- 3cm.
    JessCloset
  • FAQ

    I posted my exchange request on Shopping Talk but I've not received your reply.

    If you have any queries or requests, please contact us at JessclosetCS@gmail.com. Please do not send your requests via Shopping Talk as we're unable to receive them. Thanks for your understanding!
    JessCloset
  • FAQ

    What is normal mail? Could I request for someone to contact me just before delivering the parcel to my address?

    Parcels sent via normal mail will be handled like regular mail. Delivery usually takes up to 3 working days though please be advised that postal delays do happen and we are unable to provide any delivery status once the parcel has been handed to Singpost. On the day of delivery, the postman will leave the parcel in your letter box. Kindly note that there will be no notifications given or sent in any form (phone calls, messages etc) prior to delivery.
    JessCloset
  • FAQ

    I've received my item and the colour looks darker than what's shown online.

    Please allow a slight difference in the actual colours. They are generally slightly darker due to the screen light, resolution or lighting at time of digital photography.
    JessCloset
  • FAQ

    I've selected the colour of the item wrongly. Could you please send the blue instead of the white as stated in my cart? The order was placed just minutes ago.

    To avoid sending the wrong item to you, we would prefer that you cancel your order and re-order again asap. As your order has not been confirmed by us, you can still cancel this order. Kindly go to My Qoo10> shopping list> cancel/refund> select "apply for cancel/refund". For more information on this, please visit this page: http://www.qoo10.sg/gmkt.inc/CS/NHelpFaqSearch.aspx?keyword=cancel%20order#none or contact Qoo10 at help@qoo10.com.
    JessCloset
  • FAQ

    It's been a month and my parcel hasn't arrived. Please resend my items or refund me.

    We do not resend items that were lost during delivery or refund customers. If you have more questions regarding non-receipt issues, please contact us at JessClosetCS@gmail.com.
    JessCloset
  • FAQ

    I ordered my item 5 weeks ago and I've yet to receive it. Could you please resend the item?

    While we do offer a resolution for customers whose parcels were lost during delivery, customers must contact us about non-receipt issues within one month of the shipping date. Given that this is the first time you've contacted us about this and that the order was placed more than a month ago, we're sorry to say that we would be unable to provide any form of assistance.
    JessCloset
  • FAQ

    Please call me. I have a query regarding my order.

    All queries are attended to via email. Please send your order number and questions to JessClosetCS@gmail.com and we'd be happy to assist you.
    JessCloset
  • FAQ

    I have not received my item. Please help me check the delivery status.

    If your item is being sent via normal mail, we regret to say that we are unable to provide any information on the delivery status. If your item is being sent via Qxpress and there is no tracking number or updates, please email your order number and query to JessClosetCS@gmail.com. We will contact Qxpress for you and put you in the loop.
    JessCloset
  • FAQ

    I have just placed my order. Please send my item immediately as I need my item by this Friday.

    We are sorry but we are unable to guarantee that any parcel will arrive by a certain date. For urgent deliveries, please select Qxpress shipping. JessCloset apparel can also be sent via Taqbin courier (next day shipping) on our Rakuten website. For more details on Taqbin shipping, please send your queries to JessClosetCS@gmail.com.
    JessCloset
  • FAQ

    I have selected normal mail Singpost shipping and given an office address. Could you help make sure that the delivery is done on a weekday as my office is closed during weekends?

    Just like regular mail, parcels delivered via normal mail Singpost are sent only on Mondays to Fridays. There is no postal service on Saturdays, Sundays or public holidays. Please note that we are unable to meet any special delivery requests from customers whose parcels are being sent via normal mail.
    JessCloset
  • FAQ

    How are your items measured?

    For a guide on measurements, please go to this page: http://www.qoo10.sg/gmkt.inc/MiniShop/ShopInfo.aspx?sell_cust_no=LoUYoODgeXAncZnwOoHW7Q%3d%3d&global_yn=N
    JessCloset
  • Answered
    Question
    gdi******* 2016-02-10
    Answer
    Hi, thanks for your message. I am sorry but we are unable to get new stock from the supplier. Sorry for any inconvenience. Thanks, Jesscloset
    JessCloset 2016-02-10
  • Answered
    Question
    hea******* 2016-02-06
    Answer
    Hi Thanks for your message. We usually send the orders on the same working day if the orders are received before 2pm. Orders received after 2pm will be sent the following working day (provided stock is available).
    Delivery for local SG orders usually takes 2-3 working days by Singpost normal / Registered mail and 1-2 working days by courier.
    Please be advised, however, that postal delays can happen and we cannot guarantee that your parcel will definitely arrive by a certain date.
    Lost mail: We strongly advise customers to select registered mail or Qxpress courier. We are not responsible for lost items sent by normal mail.
    Regards, Jesscloset
    JessCloset 2016-02-08
    Question
    Hi,
    Thks for yr information.
    Regards Heather
    Answer
    You're welcome. Happy weekend!
    Regards
    Jesscloset
  • Answered
    Question
    cho******* 2015-10-22
    Answer
    Hi, thanks for your message. I am sorry but we are unable to get new stock from the supplier. Sorry for any inconvenience. Thanks, Joey
    JessCloset 2015-10-22
  • Answered
    Question
    gab******* 2015-02-21
    Answer
    Hi
    Thanks for your message and sorry to hear about this defect. Please email us at JessClosetCS@gmail.com with a photo of the defective item, and we will give you further details for the exchange. Please include your ORDER NUMBER 140617184 and details of your request in the email.
    Thanks,
    Joey
    JessCloset 2015-02-22
  • Answered
    Question
    sel******* 2015-02-14
    Answer
    Hi
    Thanks for ordering from my shop! I'm afraid that this item is temporarily out of stock. (Qoo10 automatically updates the shipping date but please note that we've not sent the item yet.) The new supplies will be arriving this week. I'm really sorry for the shipping delay. We usually get most orders out within 2-3 days, so a delay like this is really rare.
    Please rest assured that when the stock is here, we will send the outstanding item at once.
    Sorry for the inconvenience. Kindly note that we sent your other order first so you need not wait too long for it.
    Thanks
    Joey
    JessCloset 2015-02-15
  • Answered
    Question
    ree******* 2015-02-06
    Answer
    Hi, thank you for your message. I apologize for the delay in your order. There was a delay in our stock from the international shipping company. We have already received our stock and your parcel was sent yesterday. It should be with you any day now. My sincerest apologies for any inconvenience caused, JessCloset
    JessCloset 2015-02-06
    Question
    It's still not here yet....@@
    Answer
    Hi
    We're sorry to hear it hasn't arrived. Please give it a bit more time. The parcel should reach you sometime this week. Regards, Jesscloset
  • Answered
    Question
    col******* 2015-02-02
    Answer
    Hi, thank you for your message. I am sorry but we do not offer self collection or meetups. Apologies for any inconvenience, Jesscloset
    JessCloset 2015-02-03
  • Answered
    Question
    yan******* 2015-02-02
    Answer
    Hi Thanks for your message. We can exchange this for you after you've received the item. Please bear in mind that the customer will need to cover return postage costs and also a $1.50 admin fee per item exchanged. Please email me at JessClosetCS@gmail.com and I will give you further exchange details. Please remember to include your order number and details of your request in the email. Thanks, Joey
    JessCloset 2015-02-02
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Address
BETIME BUILDING 246 MACPHERSON ROAD #03-04 Room C
Policy & Notice
How to Return/Exchange