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[RB] Dettol – Antibacterial Liquid Hand Wash
14.80

Dettol[RB] Dettol – Antibacterial Liquid Hand Wash

See all Dettol items

Customer who recommended this item
113 (Based on 122 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
QX QUICK Seller 2017-05-31
CHANGE ORDER INFO Seller 2017-05-31
Cancel/Refund Seller 2016-12-20
more
Manufacturer/
Place of origin
Reckitt Benckiser / UK Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Photo Review (38)

Customer Review (122)

Customer Review board
Rating Feedback Date Written by
Highly Recommend May 02, 2018 jin***
Recommend Jan 25, 2018 Soo***
Highly Recommend Jan 15, 2018 qua***
Highly Recommend Dec 30, 2017 pri***
Highly Recommend Nov 29, 2017 ang***
Highly Recommend Nov 14, 2017 fir***
Highly Recommend Oct 28, 2017 qua***
Highly Recommend Oct 12, 2017 tan***
Recommend Sep 20, 2017 eve***
Highly Recommend Aug 22, 2017 web***

Item Q&A(6)

Status
Question & Answer
Date
Member
Notice
Seller

QX quick orders:

If QX quick delivery passed desired shipping date/time, when customer isn't around, we will not be able to send a reshipping request on our end.
QXquick orders that does not fit the shipping requirement, it will be changed to QXpress standard courier services automatically.

If items ordered are out of stock, qxpress will not be able to deliver the items, shipping will be changed to a later date of delivery, at the same timeslot.

Thank you

Notice
Seller

CHANGE ORDER INFO

For all order info changes, customers would need to cancel and reorder, because we are unable to make any changes on our end.

Order info changes includes:
1) Change of delivery address
2) Change of items - Quantity/Type
3) If customer did not select the free gift - request to add in, we are unable to do so as well.
4) For special cases, we will be charging extra shipping fee

Notice
Seller

Dear buyer,


CANCEL/REFUND

Please understand that all orders are automatically received, packed, and delivered. Therefore if you have made a wrong order or would like add on another item, please cancel your order and reorder. Refunds will be initiated automatically when orders are cancelled. You may cancel your order via: [My Qoo10] > [Cancel/Refund].

Thank you!

Notice
Seller

Dear buyers,

All Parcels will be delivered to the letterbox directly via Singpost. In the case of large parcel which may not fit into the letterbox, the postman will deliver to your doorstep. If delivery is undelivered (nobody is at home), the postman will leave a collection slip at your door for collection at the nearest post office. No tracking number is available for normal mail so please be advised that it is at your own risk. NO REFUNDS WILL BE PROVIDED thus Delivery with TRACKING is HIGHLY RECOMMENDED. Delivery usually takes 2-5 working days but minor cases delay up to 3 weeks.

Thank you very much for your understanding!

Notice
Seller

Dear buyers,

ALL SHIPPING information, timings or any changes/addition to the memo will require a cancellation of the order and then a re-order with the correct information.

We CANNOT edit ANY information once order is placed and we cannot set the time for the delivery.

If order is shipped and any info or timing needs to be changed, before delivery the driver will call you at the time you can set the time with the delivery company or you can contact Qxpress (shipping company : +65-6661-9100 / info@qxpress.sg)


Thank you very much for your understanding!

Notice
Seller

EXCHANGE/RETURN


For all exchanges and return before 7 days, kindly request for a return by going to MyQoo10 > Shopping list > Exchange/Return and select return. Once item is returned you will receive a full refund and you may re-order the item again or if you returned the item and want a different size of the same price range kindly message the seller once you have returned your item then give your order number and ask for the item stock level and if there is stocks we can exchange your order.
AFTER 7 days please contact the seller to REQUEST for an exchange/return request.


Instructions@ http://www.qoo10.sg/gmkt.inc/CS/NHelpFaqContents.aspx#none

Answered
2017-06-13
syl*******
User

when will the stock be coming in again

User

Dear customer,

Stocks should be coming in by end of this week.

Thank you

Answered
2017-02-24
nan*******
User

Hi,

WHen would you be refilling your shop coupon. all of them states that they have exceeded max winning qty

User

Dear buyer,

Currently the coupons are unavailable.

Thank you.

Answered
2017-01-19
nei*******
User

Shocked that the bottles of Dettol hand wash are filthy and have all expired as of 12/2016 - why have I not had a response to the message I sent several days ago as well? Really unhappy and I need a refund.

User

Dear buyer,

Thank you for your valued feedback, due to an overwhelming amount of questions we will get back to you soon.

Q&As are closed at 6pm.

Thank you for your kind understanding!

Dear buyer,

Thank you for your valued feedback, due to an overwhelming amount of questions we will get back to you soon.

Q&As are closed at 6pm.

Thank you for your kind understanding!

Dear buyer,

We will provide a full refund for you once the item is returned.

Thank you

Answered
2016-09-25
jen*******
User

Hi, the advertising pic indicate bundle of 3 @ $13.50 but the selling price is $20+? Can you pls kindly advise? Thank U!

User

Hi,

Promotion has been finished. We will change our item page.

Thank you

Answered
2016-09-08
nji*******
User

How many bottles of handwash in total? 3 x 3 = 9?

User

Dear buyer, bundle of 3 comes with 3 bottles of dettol. Thank you.

Answered
2015-10-08
joe*******
User

Hi, do you sell no touch Green tea n ginger refill?

User

Dear customer,

We hope to restock refill in near future.

Thank you for your interest!

Address
PRINT CENTRE 2 JURONG PORT ROAD PC3 #01-02/03
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Policy & Notice
How to Return/Exchange