2019 NEW STOCK★DHC LIP CREAM 1.5g★ Japan Cosme Best Cosmetic Award★ Olive oil Vitamin E and Aloe
14 items sold
5.90

DHC2019 NEW STOCK★DHC LIP CREAM 1.5g★ Japan Cosme Best Cosmetic Award★ Olive oil Vitamin E and Aloe

See all DHC items

Customer who recommended this item
573
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%

Notice

Subject Register Date
COMMON FAQ Seller Nov 28, 2018
SINGPOST NORMAL MAIL POLICY Seller Nov 21, 2018
Manufacturer/
Place of origin
DHC / JAPAN Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Photo Review (292)

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Customer Review (303)

Customer Review board
Rating Feedback Date Written by
Recommend May 22, 2019 nys*** (SG SG)
Highly Recommend May 15, 2019 lip*** (SG SG)
Recommend May 14, 2019 ste*** (SG SG)
Highly Recommend May 14, 2019 123*** (SG SG)
Highly Recommend May 14, 2019 iri*** (SG SG)
Highly Recommend May 12, 2019 tin*** (SG SG)
Highly Recommend May 06, 2019 jen*** (SG SG)
Highly Recommend May 04, 2019 viv*** (SG SG)
Netural May 03, 2019 syl*** (SG SG)
Highly Recommend May 03, 2019 sta*** (SG SG)

Item Q&A(23)

Status
Question & Answer
  • Notice

    COMMON FAQ

    Q: Hi Seller, why i haven't received my Singpost orders?

    A: Hi Dear, please allow up to 35 working days for Singpost orders, please check your letterbox for your order/ collection slip from Singpost.


    Q: Hi Seller, why i don't see any option in the listing?

    A: Hi Dear, so sorry, it means the item is Out Of Stock, restock usually take place within one month.


    Q: Hi Seller, whats the expiry/best before date?

    A: Hi Dear, please whatsapp me directly at 87666938 to check the updated expiry/best before date of the product.


    Yukiyama
  • Notice

    SINGPOST NORMAL MAIL POLICY

    Dear Customers,

    We highly recommend you to use Qxpress as your preferred shipping option.
    (Usually orders before 12pm today will receive the order on the same day or latest next working day.

    For Singpost normal mail, it can take up to 35 working days, some bulky items may even require recipients to collect it personally at Singpost.
    Please note that we will not do refund in case of Singpost lost mail.

    Please see data below:
    ----------------------------------------------------------------------------
    Fastest delivery speed recorded: 2 working days
    Slowest delivery speed recorded: 35 days working days

    Rate of lost mail : 4%(very high compare to Qxpress @ 0%)
    Rate of self collection at Singpost Office: 20%
    ----------------------------------------------------------------------------

    Thank you

    Chris @Yukiyama


    Yukiyama
  • Answered
    Question
    rac******* 2019-05-13
    Answer
    Hello

    May i have your order number please?

    Thank you
    Yukiyama 2019-05-13
    Question
    My order number is: 292855317
    Answer
    Dear Ms Rachel,

    Allow me to check against our Singpost record, we will contact you of the outcome via Whatsapp later.

    Thank you
  • Answered
    Question
    sk-******* 2019-04-25
    Answer
    welcome.
    Yukiyama 2019-04-25
  • Answered
    Question
    kon******* 2019-04-25
    Answer
    Hello, the passcode for preorder coupon is only for customers who pre-ordered last month. If you are one, you'll receive it in your order.
    Yukiyama 2019-04-25
    Question
    Than can I still preorder now?
    Answer
    hello dear

    so sorry, items all arrived, ready stock for all items now :)
  • Answered
    Question
    sk-******* 2019-04-24
    Answer

    Hello dear

    This item was on sale with a release date on 13th April, We have already sent all orders on last monday, it should be in your letterbox soon by Friday

    Thank you.
    Yukiyama 2019-04-24
  • Answered
    Question
    Kel******* 2019-04-23
    Answer

    Hello dear

    This item was on sale with a release date on 13th April, We have already sent all orders on last monday, it should be in your letterbox soon.By Friday

    Thank you.
    Yukiyama 2019-04-23
    Question
    Tq
    Answer
    Welcome
  • Answered
    Question
    sk-******* 2019-04-22
    Answer

    Hello dear

    This item was on sale with a release date on 13th April, We have already sent all orders on last monday, it should be in your letterbox soon.

    Thank you.
    Yukiyama 2019-04-22
  • Answered
    Question
    she******* 2019-04-16
    Answer
    Private Enquiry
    Yukiyama 2019-04-16
  • Answered
    Question
    jez******* 2019-04-16
    Answer
    Hello dear

    This item was on sale with a release date on 13th April, but we accidentally updated the shipping status for some of the orders on 5th April, We have already sent all orders last friday, it should be in your letterbox soon.

    Thank you.
    Yukiyama 2019-04-16
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