Hi. Not sure what is happening at Qxpress, their lines have been busy since this morning. The parcel was shipped on Monday, but they just allocated a tracking number to your parcel this morning : SGSG6293430 I'll try to call them again later in the day, and will update you with the status of your parcel. In case you would like to talk to them, their number is 6661 9100. Our apologies for the delay.