Dibea
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DIBEA[Dibea Singapore] New D960 Silent Robot Vacuum + Water Tank

Group Buy Pricehelp
US$272.10 US$161.20
Deal is ON!100%
Purchased174 Purchased
Time left

Customer who recommended this item
81
Customer Satisfaction Score
95%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 100%/100%
  • Service 100%/100%
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Notice

Subject Register Date
Dibea bought from overseas Seller Mar 27, 2018
REFUND & EXCHANGE POLICY Seller Jan 17, 2016
SHIPPING & DELIVERY Seller Jan 17, 2016
more
Manufacturer/
Place of origin
Dibea Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Photo Review (43)

Customer Review (67)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Dec 11, 2018 eri***
Highly Recommend Dec 05, 2018 Hav***
Highly Recommend Dec 05, 2018 ssc***
Highly Recommend Nov 30, 2018 kei***
Highly Recommend Nov 23, 2018 con***
Highly Recommend Oct 31, 2018 bet***
Netural Oct 27, 2018 way***
Highly Recommend Oct 25, 2018 str***
Highly Recommend Oct 25, 2018 ilo***
Highly Recommend Oct 20, 2018 ste***

Item Q&A(1)

Status
Question & Answer
  • Notice

    Dibea bought from overseas

    We regret to inform customers that we do not provide servicing or repair to Dibea bought overseas. Dibea sold overseas are not compatible with our parts. All Dibea products sold by us are put together for Singapore and Malaysia market which is different from Dibea sold in other region.
    Dibea
  • Notice

    REFUND & EXCHANGE POLICY

    Dibea Singapore 7 Day return policy is part of our commitment in taking care of you every step of the way. More than anything, we want you to love our product. The only condition we require for exchanges/return is that the product must be in originally packed and in factory sealed condition as how it was when you receive it. We strictly do not accept return/exchanges for product with broken seal condition. All refund/exchanges can only be done at our store UB.ONE Building Ubi Avenue 4 Singapore 408830. All returns are subject to evaluation by us.
    Dibea
  • Notice

    SHIPPING & DELIVERY

    Lightning Delivery
    We have shipping and delivery on daily basis, everyday. Your orders are processed IMMEDIATELY after payment (Where orders are made on Sunday and public holiday, fulfillment will be the next business day).
    Your purchase will then be delivered to Qxxpress for your doorstep delivery.

    Track Your Delivery:
    http://www.qxpress.asia/eng/html/customer_tracking.html

    Feedback & Complaints
    All delivery grievances should be directed to Qxpress customer service.
    Qxpress Tel No: +65-6434-8400
    Qxpress Email: info@qxpress.sg

    Note: Qexpress is a third party delivery/courier agent available to Qoo10 customers. We have no influences over them. Please do not penalise us for services that is less than satisfactory.
    You can email feedback regarding delivery to info@qxpress.sg

    Your item will be packed with much pride by us for safe delivery.
    Dibea
  • FAQ

    I have a delivery message or special request regarding the item. How do i make it known to you?

    Special Delivery Instructions: If you wish to provide some remarks to Qxpress courier, please state in the address part NOT memo. The delivery person cannot see the memo part. Although often they may fulfill reasonable simple request, please understand that Qexpress has final say. Please do not penalize us for delivery with less than satisfactory as we have no influence over Qexpress. You can however feedback directly to them. Special request: Our packing team will pack according to what customers has ordered in the system. Request to change size/color mentioned in the memo will not be possible due to inventory conflict.
    Dibea
  • FAQ

    What should i do i still have not receive my item?
    How do i check my Order status?
    Whom should i contact if i have not receive my order?

    QxpressTracking System: http://www.qxpress.asia/gmkt.inc/ Qxpress Qxpress Tel. No. : +65-6434-8400 / 6434 8420. Qxpress Email : info@qxpress.sg
    Dibea
  • Answered
    Question
    cel******* 2018-09-13
    Answer
    Hi Dear,

    No worries Please send it back to us. we will send to the agent to have your problem resolve.
    Our address is 81 Ubi Ave 4, #03-06 UB.One, Singapore 408830.
    Kindly call before coming at 92305183 to make an appointment.
    Our timings are 10.00 A.M. To 5 P.M. Mon- Fri. Sat : 9:30 - 12:30pm Please avoid coming during the Lunch hour 12 P.M. TO 1 P.M.
    Kindly carry your warranty card along with you.

    Thank you
    Regards
    Dibea 2018-09-14
Ask Question
Address
UB. ONE 81 UBI AVENUE 4 #03-06
Available during
MON~FRI : 10:00am ~ 5:00pm Lunch closed: 12:00 Noon to 1:00 Pm Sat,Sun & Public Holiday: Closed

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Policy & Notice
How to Return/Exchange