-Order(s) are usually dispatched within 2 working days.
-All parcels are usually delivered to your mail/letter box.
-SINGPOST NORMAL MAIL delivery takes about 5 working days, sometimes longer (up to 1 month) due to festive seasons.
-SMARTPAC REGISTERED MAIL delivery takes about 2-3 working days, you may track and trace your parcel with the tracking number provide in the system at http://www.singpost.com or call 1605
-All tracking will be available within 2-3 working days.
FOR BULKY PARCELS
-In the event no one is available to receive the (bulky) parcel during the first delivery attempt to doorstep, and if the letter box is too small/full, postman will issue a Delivery Advice.
-PLEASE NOTE THAT WE ARE UNABLE TO TRACK SINGPOST NORMAL MAIL DELIVERY.
-CUSTOMERS ARE RECOMMENDED TO CHOOSE SMARTPAC REGISTERED MAIL DELIVERY FOR PIECE OF MIND.
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