Rubine Storage Water Heater/ Arch Series/ Remote control/ Save Electric Energy/ Storage tank heater
171.17

DIYRubine Storage Water Heater/ Arch Series/ Remote control/ Save Electric Energy/ Storage tank heater


Customer who recommended this item
2
Customer Satisfaction Score
90%
  • Product 60%/100%
  • Price 100%/100%
  • Delivery 100%/100%
  • Service 100%/100%
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Notice

Subject Register Date
How do I file for exchange/replacement/refund? Seller Apr 28, 2016
Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Photo Review (1)

Customer Review (2)

Customer Review board
Rating Feedback Date Written by
Netural Jun 20, 2019 che*** (SG SG)
Highly Recommend May 14, 2019 ken*** (SG SG)

Item Q&A(3)

Status
Question & Answer
  • Notice

    How do I file for exchange/replacement/refund?

    >Any return of exchange of items will be applicable within 7 days upon receiving of the item


    Any shortage of item or wrong item received
    >Provide picture of the item contents within the parcel package
    >Provide picture of the parcel package with the delivery information.
    >Shipping fee will be incurred from seller end.


    Defective item issue
    >Provide picture of the defective area of the received item
    >Provide video of the non-functioning of the product. (For electronic products)
    >Shipping fee will be incurred from seller end.


    Any change of mind from buyer's end or would like to change to other available products or does not want the item anymore
    >Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached.
    >Provide picture of the item to seller end.
    >Shipping fee will be incurred from buyer's end.
    DIYovation
  • FAQ

    How to submit return or exchange from the buyer's end?

    -Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark' We will assess the claim issue with the provided picture and inform on the progress.
    DIYovation
  • Answered
    Question
    che******* 2019-06-13
    Answer
    hi. you no need to exchange it.
    we can arrange rubine technicial to visit your site to check and check whats the problem.
    please provide us name, contact, and address. or you can contact service hotline. 62680077
    DIYovation 2019-06-13
    Question
    Christopher Chew, 8180 0402, 1 Fusionopolis Link, Nexus@One North, #06-03/05 NorthLobby, 138542
    Answer
    hi buyer.
    we had send to service center
    Question
    can you advise the status and when we can get the remote control replaced?
    Answer
    ive send your service request to service center. They should be call you within next few day for service appointment. I will help you to expedite tomorrow morning.
  • Answered
    Question
    han******* 2019-04-09
    Answer
    hi. storage heater can supply hot water to any rain shower.
    DIYovation 2019-04-09
    Question
    So confirm can.How many litre?Electricity consumption??
    Question
    So confirm can use for my rain shower rite
    Question
    Warranty how Long?If I want to buy this water tank heater to fix to 2 rain shower how many litre should I buy?15litre or more?
    Answer
    hi buyer.
    please come our place to understand more.

  • Answered
    Question
    che******* 2019-03-19
    Answer
    hi. remote is IR. not able to control so far.
    DIYovation 2019-03-20
Ask Question
Address
PAYA UBI INDUSTRIAL PARK 53 UBI AVENUE 1 #05-06 (showroom take lift to level 6)
Available during
Please call 91788796 for store visit

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Policy & Notice
How to Return/Exchange