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【Lowest Price】500ML Muji Aromatherapy Essential Oil Diffuse Air Ultrasonic Mist Aroma Humidifier
10 items sold
6.7

DnL Home & Living【Lowest Price】500ML Muji Aromatherapy Essential Oil Diffuse Air Ultrasonic Mist Aroma Humidifier


Customer who recommended this item
466
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Warranty Policy Seller Sep 01, 2017
Shipping Policy Seller Jul 10, 2016
Aftersales Service Promise Seller Jun 30, 2016
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Manufacturer/
Place of origin
Overseas Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
Brief Description Aromatherapy Essential Oil Diffuser Air Ultrasonic Mist Aroma Humidifier Air Purifier Air conditioner Aroma Oil Skin Care Breathe Well Super Quiet
BOOKMARK 1 2 3 4 5 6 7

Photo Review (204)

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Customer Review (418)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Mar 24, 2019 ann*** (SG SG)
Highly Recommend Mar 12, 2019 leo*** (SG SG)
Highly Recommend Mar 05, 2019 gra*** (SG SG)
Highly Recommend Mar 04, 2019 dia*** (SG SG)
Highly Recommend Mar 01, 2019 kbi*** (SG SG)
Netural Feb 28, 2019 san*** (SG SG)
Highly Recommend Feb 28, 2019 dra*** (SG SG)
Highly Recommend Feb 28, 2019 joa*** (SG SG)
Highly Recommend Feb 26, 2019 ang*** (SG SG)
Highly Recommend Feb 26, 2019 eri*** (SG SG)

Item Q&A(47)

Status
Question & Answer
  • Notice

    Warranty Policy

    Warranty Policy

    Defective Item(s) -
    Photo of the defective area of item(s) required
    Video of defective function(s) or item(s) required for electronic item(s)

    Warranty Item(s) -
    When the Item(s) is verified to be defective during warranty period, there will be 1 to 1 exchange at no cost to the customer
    Buyer has to come down to seller's premises to do the exchange or by mailing
    Mailing warranty item(s) has to be shipped and received by the seller before the replacement product is shipped out
    Shipping costs will be borne by the buyer if mailing warranty option is chosen

    Functional Defects -
    Warranty will only be processed if there is a functional issue
    Cosmetics claim do not automatically qualify; case by case basis

    Best regards,
    DnL
    DnL SG
  • Notice

    Shipping Policy

    Dear Valued Customers,

    We strongly advise and encourage to use Qxpress as your shipping choice.

    Should you prefer to use SingPost Non-Registered Mail, we will not be responsible for any delays, lost mails or damaged products. We will not re-send any items due to delays, lost mails or damaged products.

    By purchasing our product(s), you will hereby agree to this shipping policy.

    Best regards,
    DnL
    DnL SG
  • Notice

    Aftersales Service Promise

    Dear valued customers,

    We believed in repeating customers, hence we are committed in providing the best after-sales service to our valued customers who trust us.

    We strongly advise all items to be inspected and tested upon receiving.

    Should you have any questions, concerns or even facing difficulties on the product, please do not hesitate to contact us.

    As we are dealing with humans & not products, all customers will be "VIP" treatment.

    Please do not leave us negative or unfair review before contacting us for your concerns.

    We can be reached at aftersales@dnl.com.sg with your order number as the header to ensure we serve you faster.

    All emails will be replied as soon as possible every day.

    Last but not least, thank you for your business & support!

    Best regards,
    DnL
    DnL SG
  • Notice

    Service Delivery & Quality Control Promise

    Dear Valued Customers,

    Efforts will be made to ensure your purchased items are qc-ed & shipped out to you within our fastest possible frame to meet the postal company's pickup timing.

    Here are our Service Delivery Promise -

    - Weekday orders received before 8pm will be processed and shipped out the next business day.
    - Weekend orders received before 8pm Sunday will be processed and shipped out the next business day.
    - Public Holidays orders received before 8pm will be processed and shipped out the next business day.

    Quality Check -
    - All items will be checked and tested before shipping out.

    Best regards,
    DnL
    DnL SG
  • Notice

    Exchange & Refund Policy

    Exchange & Refund Policy

    This policy is applicable within 3 days upon receiving of the item(s)

    Wrong Item(s) or Qty -

    Photo of the item contents required
    Photo of the packaging w/ delivery address

    Defective Item(s) -

    Photo of the defective area of item(s) required
    Video of defective function(s) or item(s) required for electronic item(s)
    Shipping costs will be borne by seller

    Refund Item(s)
    Buyer has to send item back at their cost
    Refund amount will be the item pricing at the time of purchase, exclude shipping fees
    15% handling fees of total price paid will be charged to buyer for refund

    Exchange -
    Buyer has to come down to seller's premises to do the exchange or by mailing
    Mailing exchange item(s) has to be shipped & received before the replacement is shipped out
    Shipping costs will be borne by the buyer if mailing is chosen

    Best regards,
    DnL
    DnL SG
  • Answered
    Question
    tcl******* 2019-02-07
    Answer
    Private Enquiry
    DnL SG 2019-02-07
  • Answered
    Question
    goh******* 2019-01-26
    Answer
    Dear Sir/Mdm,

    Thanks for interest. you can purchase it over at this listing.

    https://www.qoo10.sg/item/DNL-HOME-LIVING-LOWEST-PRICE-USB-AROMATHERAPY-ESSENTIAL-OIL-DIFFUSE-AIR-ULTRASONIC/497443808

    Best regards,
    DnL
    DnL SG 2019-01-26
  • Answered
    Question
    lim******* 2019-01-16
    Answer
    Dear Sir/Mdm,

    Thanks for your interest and enquiry.

    Approx 700ml

    If you have further questions do let us know.

    Best regards,
    DnL
    DnL SG 2019-01-16
  • Answered
    Question
    ohx******* 2019-01-16
    Answer
    Dear Sir/Mdm,

    Thanks for your interest and enquiry.

    in approx 7 days time.

    If you have further questions do let us know.

    Best regards,
    DnL
    DnL SG 2019-01-16
  • Answered
    Question
    mic******* 2019-01-10
    Answer
    Private Enquiry
    DnL SG 2019-01-10
    Question
    Private Enquiry
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    Private Enquiry
    Answer
    Private Enquiry
    Question
    Private Enquiry
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    Private Enquiry
  • Answered
    Question
    mic******* 2019-01-05
    Answer
    Dear Sir/Mdm,

    Thanks for your interest and enquiry.

    Was very sick the past 2 days hence unable to process enquiries.

    Yes you can.

    If you have further questions do let us know.

    Best regards, DnL
    DnL SG 2019-01-07
  • Answered
    Question
    yin******* 2018-12-29
    Answer
    Dear Sir/Mdm,

    Thanks for your interest and enquiry.

    no stock at the moment.

    If you have further questions do let us know.

    Best regards, DnL
    DnL SG 2018-12-29
  • Answered
    Question
    yon******* 2018-12-22
    Answer
    Dear Sir/Mdm,

    Thanks for interest.

    By thursday should be no issue.

    Best regards,
    DnL
    DnL SG 2018-12-22
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