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【Lowest Price】Negative ION Water Air Purifier / Muji Style Diffusers / Aromatherapy -
3 items sold
6.7

DnL Home & Living【Lowest Price】Negative ION Water Air Purifier / Muji Style Diffusers / Aromatherapy -


Customer who recommended this item
58
Customer Satisfaction Score
100%
  • Product 100%/100%
  • Price 100%/100%
  • Delivery 100%/100%
  • Service 100%/100%
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Notice

Subject Register Date
Warranty Policy Seller Sep 01, 2017
Shipping Policy Seller Jul 10, 2016
Aftersales Service Promise Seller Jun 30, 2016
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Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Photo Review (27)

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Customer Review (55)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Mar 10, 2019 yeo*** (SG SG)
Highly Recommend Feb 18, 2019 nye*** (SG SG)
Highly Recommend Jan 17, 2019 ani*** (SG SG)
Highly Recommend Dec 02, 2018 jas*** (SG SG)
Highly Recommend Nov 03, 2018 raj*** (SG SG)
Highly Recommend Oct 29, 2018 m.k*** (SG SG)
Highly Recommend Oct 10, 2018 vic*** (SG SG)
Highly Recommend Sep 22, 2018 hyc*** (SG SG)
Highly Recommend Jul 27, 2018 bao*** (SG SG)
Recommend Jul 13, 2018 poh*** (SG SG)

Item Q&A(13)

Status
Question & Answer
  • Notice

    Warranty Policy

    Warranty Policy

    Defective Item(s) -
    Photo of the defective area of item(s) required
    Video of defective function(s) or item(s) required for electronic item(s)

    Warranty Item(s) -
    When the Item(s) is verified to be defective during warranty period, there will be 1 to 1 exchange at no cost to the customer
    Buyer has to come down to seller's premises to do the exchange or by mailing
    Mailing warranty item(s) has to be shipped and received by the seller before the replacement product is shipped out
    Shipping costs will be borne by the buyer if mailing warranty option is chosen

    Functional Defects -
    Warranty will only be processed if there is a functional issue
    Cosmetics claim do not automatically qualify; case by case basis

    Best regards,
    DnL
    DnL SG
  • Notice

    Shipping Policy

    Dear Valued Customers,

    We strongly advise and encourage to use Qxpress as your shipping choice.

    Should you prefer to use SingPost Non-Registered Mail, we will not be responsible for any delays, lost mails or damaged products. We will not re-send any items due to delays, lost mails or damaged products.

    By purchasing our product(s), you will hereby agree to this shipping policy.

    Best regards,
    DnL
    DnL SG
  • Notice

    Aftersales Service Promise

    Dear valued customers,

    We believed in repeating customers, hence we are committed in providing the best after-sales service to our valued customers who trust us.

    We strongly advise all items to be inspected and tested upon receiving.

    Should you have any questions, concerns or even facing difficulties on the product, please do not hesitate to contact us.

    As we are dealing with humans & not products, all customers will be "VIP" treatment.

    Please do not leave us negative or unfair review before contacting us for your concerns.

    We can be reached at aftersales@dnl.com.sg with your order number as the header to ensure we serve you faster.

    All emails will be replied as soon as possible every day.

    Last but not least, thank you for your business & support!

    Best regards,
    DnL
    DnL SG
  • Notice

    Service Delivery & Quality Control Promise

    Dear Valued Customers,

    Efforts will be made to ensure your purchased items are qc-ed & shipped out to you within our fastest possible frame to meet the postal company's pickup timing.

    Here are our Service Delivery Promise -

    - Weekday orders received before 8pm will be processed and shipped out the next business day.
    - Weekend orders received before 8pm Sunday will be processed and shipped out the next business day.
    - Public Holidays orders received before 8pm will be processed and shipped out the next business day.

    Quality Check -
    - All items will be checked and tested before shipping out.

    Best regards,
    DnL
    DnL SG
  • Notice

    Exchange & Refund Policy

    Exchange & Refund Policy

    This policy is applicable within 3 days upon receiving of the item(s)

    Wrong Item(s) or Qty -

    Photo of the item contents required
    Photo of the packaging w/ delivery address

    Defective Item(s) -

    Photo of the defective area of item(s) required
    Video of defective function(s) or item(s) required for electronic item(s)
    Shipping costs will be borne by seller

    Refund Item(s)
    Buyer has to send item back at their cost
    Refund amount will be the item pricing at the time of purchase, exclude shipping fees
    15% handling fees of total price paid will be charged to buyer for refund

    Exchange -
    Buyer has to come down to seller's premises to do the exchange or by mailing
    Mailing exchange item(s) has to be shipped & received before the replacement is shipped out
    Shipping costs will be borne by the buyer if mailing is chosen

    Best regards,
    DnL
    DnL SG
  • Unanswered
    Question
    kit******* 2019-03-18
  • Answered
    Question
    tha******* 2019-02-02
    Answer
    Private Enquiry
    DnL SG 2019-02-03
  • Answered
    Question
    tan******* 2019-01-14
    Answer
    Dear Sir/Mdm,

    Thanks for your interest and enquiry.

    standard HDB room size is okie.

    If you have further questions do let us know.

    Best regards,
    DnL
    DnL SG 2019-01-14
  • Answered
    Question
    pei******* 2018-11-01
    Answer
    Private Enquiry
    DnL SG 2018-11-01
  • Answered
    Question
    che******* 2018-10-19
    Answer
    Dear Sir/Mdm,

    Thanks for your interest and enquiry.

    The Muji style will meet your requirements. It is ultrasonic diffuser which outputs mist.

    The air vitaliser is recirculates air with negative ION

    If you have further questions do let us know.

    Best regards, DnL
    DnL SG 2018-10-19
  • Answered
    Question
    wen******* 2018-09-08
    Answer
    Dear Sir/Mdm,

    Thanks for your interest and enquiry.

    Yes required to press a button.

    Its a safety feature actually.

    We do not have models that auto on by itself.

    If you have further questions do let us know.

    Best regards, DnL
    DnL SG 2018-09-09
  • Answered
    Question
    chr******* 2018-05-15
    Answer
    Private Enquiry
    DnL SG 2018-05-15
  • Answered
    Question
    swe******* 2018-04-11
    Answer
    Private Enquiry
    DnL SG 2018-04-11
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