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[DOVE] Body Wash 1000ml Cool/Energize/Revive/Fresh Touch/Beauty Nourishing/Sensitive/Exfoliating/
13 items sold
6.50

Dove[DOVE] Body Wash 1000ml Cool/Energize/Revive/Fresh Touch/Beauty Nourishing/Sensitive/Exfoliating/

See all Dove items

Customer who recommended this item
2310 (Based on 2470 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
Pay only one shipping fee for purchasing multi items among same shipping fee group items in a cart. Moreover shipping fee is free when purchasing above $100.00 in a cart.
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Notice

Subject Register Date
Different Shipping Groups Regarding Free Shipping Seller 2017-11-30
~BULK ORDER~ Seller 2017-11-25
(Return/Exchange/Refund Policy) Seller 2015-05-13
more
Manufacturer/
Place of origin
DOVE Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description ◄ DOVE ► Body Wash 1000ml ★ Best Price in town ☆Cool/Energize/Revive/Fresh Touch/Beauty Nourishing/Sensitive/Exfoliating
BOOKMARK 1 2 3 4 5 6 7

Photo Review (1,107)

Customer Photo Review board
Dec 01, 2017
sca*******

Highly Recommend Item received

Items received in good condition.

Dove 1000ml:Fresh Touch Shower Cream 1000ml

Sep 17, 2017
aib*******

Highly Recommend Well Received

Good buy with coupons. Store is comprehensive.

Dove 1000ml:Exfoliating Shower Cream 1000ml

Sep 09, 2017
len*******

Highly Recommend 3rd purchase

fast delivery and value for money

Dove 1000ml:Fresh Touch Shower Cream 1000ml(+S$0.50)

Aug 14, 2017
pjd*******

Recommend Fast delivery

Nicely bubble wrapped ..No leakage this time.

Dove 1000ml:Beauty Nourishing Shower Cream 1000ml(+S$0.50)

Aug 03, 2017
nwh*******

Customer Review (2,470)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Dec 01, 2017 sca*******
Recommend Nov 30, 2017 kch*******
Highly Recommend Nov 23, 2017 yiv*******
Recommend Nov 17, 2017 Eve*******
Highly Recommend Nov 15, 2017 phy*******
Highly Recommend Sep 17, 2017 aib*******
Highly Recommend Sep 16, 2017 dea*******
Highly Recommend Sep 09, 2017 len*******
Recommend Sep 06, 2017 tul*******
Highly Recommend Sep 06, 2017 ale*******

Item Q&A(117)

Status
Question & Answer
Date
Member
Notice
Seller

Do take note that there are 2 different shipping groups with Free Shipping:

• Qxpress - Free Shipping
• Qxpress - Free Shipping over $100

The items in each group cannot be combined into the same shipping option.

Eg. a cart consisting of:
• Pediasure with "Qxpress - Free Shipping"
• Dove 1000ml with "Qxpress - Free Shipping over $100"
These 2 items cannot be combined under 1 shipping group. Therefore, only the Pediasure has Free Shipping, you will still need to pay the shipping fee for the Dove 1000ml as the condition of $100 has not been fulfilled.

Notice
Seller

If you would like to place a bulk order or request for a quotation, we welcome you to contact our customer service department at Whatsapp:9002 0836.
*With Min. Order
*COD

Notice
Seller

***Return Policy***
Items will be exchanged unless the product is incorrect or faulty within 7 days of purchase and the item must be in its original condition.
***Exchange Policy***
For exchange, there will be shipping charges plus an admin charge per item exchange and we will only allow an exchange for once.
***Refund Policy***
*Please note, we are unable to process refund for any reason.

Notice
Seller

For Tracking no. beginning with ONE
eg. ONEQOO12345678
Proceed to www.ninjavan.sg to track your order!

For Tracking no. beginning with SGP
eg.SGP12345678
Proceed to http://www.qxpress.asia/eng/html/customer_tracking.html to track your order!

Answered
2017-04-28
jot*******
User

Hi can I know wen will u restock tge Nourishing Body Wash?

User

Dear Valued Customer,
Thank you for your interest in our product.
We are also in the midst of checking with our relevant supplier and we will restock this product soonest.

Answered
2016-08-08
gs.*******
User

Dear fellow buyers , if u r in a hurry to use the neccesaries , i suggust u buy from retail shops. tis seller is taking his/her own sweet time , placed order on 29th jul , till now 08th aug still havent deliver. when ask abt it , he will onli answer like a robot , saying wat system prob ..... buy at ur own risk !!

User

Dear Customer, we will arrange delivery with Qxpress as soon as possible .
We can't apologize enough for the delay in delivery and the inconveniences that we have caused you during this process,also for not being able to get back to your enquiry immediately as our office is closed over the weekends and public holiday.

Answered
2016-06-24
sir*******
User

hi its been alrdy 2 weeks. i have yet to received my items. i even msg but there isnt any reply at all. when are yall gonna deliver my items? pls kindly reply asap

User

Dear Valued Customer,

We understand that there has been some delay and error in your order. We apologise for that, we will be implementing a better system to monitor the orders from Qxpress warehouse.
Some of you may experience a long delay. Those orders will be reprocessed again tomorrow to send out all the item. Should the item be Out of stock you will be informed.
Those that exprienced dove missing bottle please send a pic and raise a non receipt claim. We discover a technical error that caused this we sincerely apologise for that. We will make necessary amendments.
Those that require a refund will need your help to process a refund we will process it accordingly.
Other inquiries please bear with us for 1-3 days for us to clear our on hand tasks to provide better future service.
Once again we sincerely apologise for this experience we will aim to serve you better, Thank you for shopping with us.

One Mart

Unanswered
2016-06-19
gen*******
User

I made 2 orders for a total of 4 1litres Dove with 2 free dove. I received only 3 1litre Dove.
Kindly advise. My order nmbrs are in the attached pictures.

Unanswered
2016-06-16
Fra*******
User

Dear Seller

It has been over 3 to 4 working days and I have not received the refund you promised. The order number is 174961177. Please rectify this problem ASAP.

User

what is it regarding?

User

Pls check the attach file!

Processing
2016-06-10
Fra*******
User

Dear seller
I asked for a refund and you asked me which refund am I talking about. The item code is 424804431. Please refer to the reply from you that I have copied and pasted at the bottom for reference.




[Re] Delivered the wrong item

Dear Customer,

We are so sorry to hear that will it be ok if i refund u the 0.55 ? because resending the item might incurred additional charge.

Alternatively you can come down to our warehouse to do the exchange.

Please let me know which works better for you. Thank you

User

Dear customer,

Item has been refunded please allow 3 to 4 working days for refund to be reflected.

Best Regards

Processing
2016-06-08
chl*******
User

Hi,

So, do I ask the recipient to return the incorrect order to ninjavan when they deliver?

User

Dear customer,

For the exchange process ninjavan will arrange a drive to pickup from you.

Best Regards

Processing
2016-06-07
chl*******
User

What's going on? You have answered everyone, but not me!

I had ordered the Exfoliating Shower Cream 1000ml. But my recipient received the Revive Shower Cream 1000ml instead.

You mentioned that the original order is OOS.

Can you please change to 1x Regenerate and 1x Rebalance, instead of me returning the incorrectly sent, when my original order is OOS now?

User

Dear customer,

We have arranged for the item to be sent out.

Below are details of the parcel:

Tracking ID: NVSGONE00102839260
Delivery Company: Ninjavan

Best Regards

Address
PRINT CENTRE 2 JURONG PORT ROAD PC1 #03-01 One Mart
Available during
MON~FRI: 10:00am ~ 6:00pm SAT,SUNDAY & PH Off
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