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Downy[PnG] Downy Fabric Softener Twin Bundle【Get a free Dynamo 1.25L for every purchase of 2 Downy!】

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Customer who recommended this item
1819 (Based on 1928 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
Pay only one shipping fee for purchasing multi items among same shipping fee group items in a cart. Moreover shipping fee is free when purchasing above $70.00 in a cart.
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Notice

Subject Register Date
QX QUICK Seller 2017-05-31
CHANGE ORDER INFO Seller 2017-05-31
Cancel/Refund Seller 2016-12-20
more
Manufacturer/
Place of origin
Downy / Singapore Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Pickup & return item by seller (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Photo Review (675)

Customer Photo Review board

Highly Recommend Downy

Reliable supplier. Thanks for the service

1st Downy:11. Downy Daring 1.8L(+S$2.10) | 2nd Downy:11. Downy Daring 1.8L(+S$2.10) | Add-on Downy:None | Add-on Fab:None | Add-on Tide:None | FREE DYNAMO:03. Downy Passion Concentrated Gel Detergent 1.25L

+ Add this option
Nov 16, 2017
zai*******

Highly Recommend Item received

Good.. received the additional Dynamo(PAssion)small bottle.

1st Downy:10. Passion Refill 1.5L | 2nd Downy:10. Passion Refill 1.5L | Add-on Downy:10. Passion Refill 1.5L(+S$8) | Add-on Fab:None | Add-on Tide:None | FREE DYNAMO:03. Downy Passion Concentrated Gel Detergent 1.25L

+ Add this option
Oct 20, 2017
shi*******

Highly Recommend Softener

Good buy & fast delivery! Thanks seller

1st Downy:02. Sunrise Fresh Refill 1.6L(-S$0.90) | 2nd Downy:04. Garden Bloom Refill 1.6L(-S$0.90) | Add-on Downy:06. Anti Bacterial Refill 1.5L(+S$7) | Add-on Fab:None | Add-on Tide:None | FREE DYNAMO:01. Concentrated Gel Detergent 1.25L

+ Add this option
Oct 20, 2017
une*******

Highly Recommend GREAT PRODUCT. SUITABLE FOR SENSITIVE SKIN

GREAT PRODUCT. SUITABLE FOR SENSITIVE SKIN

1st Downy:11. Downy Daring 1.8L(+S$2.10) | 2nd Downy:12. Downy Daring Refill 1.5L | Add-on Downy:10. Passion Refill 1.5L(+S$8) | Add-on Fab:None | Add-on Tide:None | FREE DYNAMO:03. Downy Passion Concentrated Gel Detergent 1.25L

+ Add this option
Sep 06, 2017
lam*******

Highly Recommend Highly recommend

Very fast delivery, Price is cheaper than other

1st Downy:02. Sunrise Fresh Refill 1.6L(-S$0.90) | 2nd Downy:04. Garden Bloom Refill 1.6L(-S$0.90) | Add-on Downy:06. Anti Bacterial Refill 1.5L(+S$7) | Add-on Fab:None | Add-on Tide:None | FREE DYNAMO:03. Downy Passion Concentrated Gel Detergent 1.25L

+ Add this option
Aug 29, 2017
une*******

Customer Review (1,928)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Dec 06, 2017 Lee*******
Highly Recommend Dec 05, 2017 koh*******
Highly Recommend Nov 16, 2017 zai*******
Highly Recommend Nov 02, 2017 umi*******
Highly Recommend Oct 28, 2017 ch3*******
Highly Recommend Oct 20, 2017 shi*******
Highly Recommend Oct 20, 2017 une*******
Highly Recommend Oct 19, 2017 Ida*******
Highly Recommend Oct 09, 2017 jes*******
Highly Recommend Oct 07, 2017 nis*******

Item Q&A(105)

Status
Question & Answer
Date
Member
Notice
Seller

QX quick orders:

If QX quick delivery passed desired shipping date/time, when customer isn't around, we will not be able to send a reshipping request on our end.
QXquick orders that does not fit the shipping requirement, it will be changed to QXpress standard courier services automatically.

If items ordered are out of stock, qxpress will not be able to deliver the items, shipping will be changed to a later date of delivery, at the same timeslot.

Thank you

Notice
Seller

CHANGE ORDER INFO

For all order info changes, customers would need to cancel and reorder, because we are unable to make any changes on our end.

Order info changes includes:
1) Change of delivery address
2) Change of items - Quantity/Type
3) If customer did not select the free gift - request to add in, we are unable to do so as well.
4) For special cases, we will be charging extra shipping fee

Notice
Seller

Dear buyer,


CANCEL/REFUND

Please understand that all orders are automatically received, packed, and delivered. Therefore if you have made a wrong order or would like add on another item, please cancel your order and reorder. Refunds will be initiated automatically when orders are cancelled. You may cancel your order via: [My Qoo10] > [Cancel/Refund].

Thank you!

Notice
Seller

Dear buyers,

All Parcels will be delivered to the letterbox directly via Singpost. In the case of large parcel which may not fit into the letterbox, the postman will deliver to your doorstep. If delivery is undelivered (nobody is at home), the postman will leave a collection slip at your door for collection at the nearest post office. No tracking number is available for normal mail so please be advised that it is at your own risk. NO REFUNDS WILL BE PROVIDED thus Delivery with TRACKING is HIGHLY RECOMMENDED. Delivery usually takes 2-5 working days but minor cases delay up to 3 weeks.

Thank you very much for your understanding!

Notice
Seller

Dear buyers,

ALL SHIPPING information, timings or any changes/addition to the memo will require a cancellation of the order and then a re-order with the correct information.

We CANNOT edit ANY information once order is placed and we cannot set the time for the delivery.

If order is shipped and any info or timing needs to be changed, before delivery the driver will call you at the time you can set the time with the delivery company or you can contact Qxpress (shipping company : +65-6661-9100 / info@qxpress.sg)


Thank you very much for your understanding!

Notice
Seller

EXCHANGE/RETURN


For all exchanges and return before 7 days, kindly request for a return by going to MyQoo10 > Shopping list > Exchange/Return and select return. Once item is returned you will receive a full refund and you may re-order the item again or if you returned the item and want a different size of the same price range kindly message the seller once you have returned your item then give your order number and ask for the item stock level and if there is stocks we can exchange your order.
AFTER 7 days please contact the seller to REQUEST for an exchange/return request.


Instructions@ http://www.qoo10.sg/gmkt.inc/CS/NHelpFaqContents.aspx#none

Answered
2017-01-20
daw*******
User

/Dear Seller, it has been about 3 weeks since I placed the order. Can you deliver the items as soon as possible

User

Dear buyer,

Thank you for your valued feedback, due to an overwhelming amount of questions we will get back to you soon.

Q&As are closed at 6pm.

Thank you for your kind understanding!
Dear buyer,

We will send out the other items first as for you other items we will wait for stocks to arrive and send them to you.

Thank you!

Answered
2016-11-17
lee*******
User

Hoping for a speedy delivery thanks!

User

Dear buyer,

You are welcome.

Answered
2016-08-23
Ela*******
User

Hello, i bought on the 9th an today is 23rd and i have not received it yet!!!!!

User

Dear buyer,

We apologize for the delay. We are doing our best to expedite your order and dispatch it as soon as possible. However, we are currently unable to advise on an estimated date on when your order will be dispatched.

If the waiting period is too long or if you need the order urgently, you may opt to cancel your order before it shipped out.

Thank you for your purchase.

Answered
2016-08-22
jai*******
User

Hi, Item purchase on 11 August till not ship out. May i know when can i receive my item? Thanks

User

Dear buyer,

We apologize for the delay. We are doing our best to expedite your order and dispatch it as soon as possible. However, we are currently unable to advise on an estimated date on when your order will be dispatched.

If the waiting period is too long or if you need the order urgently, you may opt to cancel your order before it shipped out.

Thank you for your purchase.

Answered
2016-08-19
Zen*******
User

请问我赢得了拍卖,可是你们没货,明天到期了,我要怎么买。

User

Dear buyer,

We have notified the inventory team about the issue and they may take some time to resolve it.

We apologize for the inconvenience caused.

Answered
2016-08-19
chy*******
User

Please note that the due datd for me to purchase the l
products is 20/8/16, if "no stock" issue is not resolved by then, how can i buy with my winning bid. Will the due date be extended.

User

Dear buyer, the inventory team may need some time to resolve the issue. You may contact Qoo10 customer service at 65004440 to inquire on auction issue. Thank you.

Answered
2016-08-18
tos*******
User

Hi there, please advice what should I do here?

User

Dear buyer,

We have notified the inventory team about the issue and they may take some time to resolve it.

We apologize for the inconvenience caused.

Answered
2016-08-17
chy*******
User

I have won the bidding to purchase 2sets of bundle 3, but when I tried to buy, the system prompted no stock. Can u pls revert as the due date to purchade is 20/08/16.

User

Dear buyer,

We have notified the inventory team about the issue and they may take some time to resolve it.

We apologize for the inconvenience caused.

Address
PRINT CENTRE 2 JURONG PORT ROAD PC3 #01-02/03
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