Crystal Beauty
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Dr.HANCY tearing mask 120G deep clean blackhead
14.9

Dr.HANCY tearing mask 120G deep clean blackhead


Customer who recommended this item
13
Customer Satisfaction Score
85%
  • Product 80%/100%
  • Price 90%/100%
  • Delivery 80%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Return/Exchange Policy Seller Apr 18, 2016
Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Photo Review (11)

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Item Q&A(3)

Status
Question & Answer
  • Notice

    Return/Exchange Policy

    1. Submission of claims
    Any return of exchange of items will be applicable within 7 days upon receiving of the item

    2. Any shortage of item or wrong item received
    Provide picture of the item contents within the parcel package
    Shipping fee will be incurred from seller end

    3. Defective item issue
    Provide picture of the defective area of the received item
    Shipping fee will be incurred from seller end

    4. Any change of mind from buyer's end
    Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached.
    Provide picture of the item to seller end
    Shipping fee will be incurred from buyer's end

    5. How to submit return or exchange from the buyer's end?
    Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'
    Crystal Beauty
  • Answered
    Question
    sat******* 2019-03-18
    Answer
    Private Enquiry
    Crystal Beauty 2019-03-19
    Question
    Private Enquiry
    Answer
    Private Enquiry
  • Answered
    Question
    sat******* 2019-03-04
    Answer
    Private Enquiry
    Crystal Beauty 2019-03-05
  • Answered
    Question
    lau******* 2017-09-27
    Answer
    hi, do not need to,thanks
    Crystal Beauty 2017-09-27
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Policy & Notice
How to Return/Exchange