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Dumex[DUMEX] [BUNDLE DEAL] Mamil Gold Step 2/3/4/5/ HA/Babies/ Kids Milk

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Customer who recommended this item
77 (Based on 77 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
Shipping fee is free when purchasing above $70.00 in a cart.
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Notice

Subject Register Date
QX QUICK Seller 2017-05-31
CHANGE ORDER INFO Seller 2017-05-31
Cancel/Refund Seller 2016-12-20
more
Manufacturer/
Place of origin
Dumex Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Pickup & return item by seller (Return shipping company : Qxpress)
Brief Description Premium Follow-Up/Growing-Up are scientifically developed with BIFIDUS BL Probiotics | H.A. Premium Hypoallergenic Follow-Up is scientifically developed to reduce allergenic potential of cow’s milk.
BOOKMARK 1 2 3 4 5 6 7

Photo Review (42)

Customer Photo Review board

Highly Recommend Received on time

Delivery very fast! Thanks seller if got promo will buy again

Mamil Gold | HA | Mama:3. MAMIL GOLD STEP 4 (1.6KG X 3) | Add On::none | FREE POTTY:01. OXO 2-in-1 potty

+ Add this option
Jan 11, 2018
e_t*******

Highly Recommend Fast delivery & free gift.............

Thanks for the free potty....

Mamil Gold | HA | Mama:3. MAMIL GOLD STEP 4 (1.6KG X 3) | Add On::8. MAMIL GOLD STEP 4 (850G X 1)(+S$33.70) | FREE POTTY:01. OXO 2-in-1 potty

+ Add this option
Jan 08, 2018
cut*******

Highly Recommend good good good

Fast delivery, well packed. free gift received.

Mamil Gold | HA | Mama:3. MAMIL GOLD STEP 4 (1.6KG X 3) | Add On::none | FREE POTTY:01. OXO 2-in-1 potty

+ Add this option
Jan 02, 2018
ken*******

Highly Recommend Great buy.

Fast delivery, worth to purchase using cart coupon, cheaper than retail. Thanks seller.

Mamil Gold | HA | Mama:3. MAMIL GOLD STEP 4 (1.6KG X 3) | Add On::none | FREE POTTY:01. OXO 2-in-1 potty

+ Add this option
Dec 28, 2017
raz*******

Highly Recommend Fast delivery

Very fast delivery considering the Xmas holiday. Items came as expected.

Mamil Gold | HA | Mama:2. MAMIL GOLD STEP 3 (1.6KG X 3)(+S$36.04) | Add On::none | FREE POTTY:01. OXO 2-in-1 potty

+ Add this option
Dec 28, 2017
jac*******

Customer Review (77)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Jan 13, 2018 lee*******
Highly Recommend Jan 12, 2018 sca*******
Highly Recommend Jan 11, 2018 e_t*******
Highly Recommend Jan 08, 2018 cut*******
Highly Recommend Jan 06, 2018 gar*******
Highly Recommend Jan 02, 2018 ken*******
Recommend Dec 31, 2017 Mir*******
Highly Recommend Dec 28, 2017 raz*******
Highly Recommend Dec 28, 2017 rui*******
Highly Recommend Dec 28, 2017 jac*******

Item Q&A(12)

Status
Question & Answer
Date
Member
Notice
Seller

QX quick orders:

If QX quick delivery passed desired shipping date/time, when customer isn't around, we will not be able to send a reshipping request on our end.
QXquick orders that does not fit the shipping requirement, it will be changed to QXpress standard courier services automatically.

If items ordered are out of stock, qxpress will not be able to deliver the items, shipping will be changed to a later date of delivery, at the same timeslot.

Thank you

Notice
Seller

CHANGE ORDER INFO

For all order info changes, customers would need to cancel and reorder, because we are unable to make any changes on our end.

Order info changes includes:
1) Change of delivery address
2) Change of items - Quantity/Type
3) If customer did not select the free gift - request to add in, we are unable to do so as well.
4) For special cases, we will be charging extra shipping fee

Notice
Seller

Dear buyer,


CANCEL/REFUND

Please understand that all orders are automatically received, packed, and delivered. Therefore if you have made a wrong order or would like add on another item, please cancel your order and reorder. Refunds will be initiated automatically when orders are cancelled. You may cancel your order via: [My Qoo10] > [Cancel/Refund].

Thank you!

Notice
Seller

Dear buyers,

All Parcels will be delivered to the letterbox directly via Singpost. In the case of large parcel which may not fit into the letterbox, the postman will deliver to your doorstep. If delivery is undelivered (nobody is at home), the postman will leave a collection slip at your door for collection at the nearest post office. No tracking number is available for normal mail so please be advised that it is at your own risk. NO REFUNDS WILL BE PROVIDED thus Delivery with TRACKING is HIGHLY RECOMMENDED. Delivery usually takes 2-5 working days but minor cases delay up to 3 weeks.

Thank you very much for your understanding!

Notice
Seller

Dear buyers,

ALL SHIPPING information, timings or any changes/addition to the memo will require a cancellation of the order and then a re-order with the correct information.

We CANNOT edit ANY information once order is placed and we cannot set the time for the delivery.

If order is shipped and any info or timing needs to be changed, before delivery the driver will call you at the time you can set the time with the delivery company or you can contact Qxpress (shipping company : +65-6661-9100 / info@qxpress.sg)


Thank you very much for your understanding!

Notice
Seller

EXCHANGE/RETURN


For all exchanges and return before 7 days, kindly request for a return by going to MyQoo10 > Shopping list > Exchange/Return and select return. Once item is returned you will receive a full refund and you may re-order the item again or if you returned the item and want a different size of the same price range kindly message the seller once you have returned your item then give your order number and ask for the item stock level and if there is stocks we can exchange your order.
AFTER 7 days please contact the seller to REQUEST for an exchange/return request.


Instructions@ http://www.qoo10.sg/gmkt.inc/CS/NHelpFaqContents.aspx#none

Answered
2017-12-11
ann*******
User

Can i know where is made from

User

Dear Customer,
Please refer to the latest enquiry which was answered.
Thank you

Answered
2017-12-06
shw*******
User

Secret Inquiry

User

Secret Inquiry

Answered
2017-11-13
sha*******
User

Hi

When can I get my items???

User

Dear Customer

We apologize for the late response to your inquiry.
Kindly allow us 1~2 more days to get back to you as we have a sudden surge of orders and Q&As from 11.11.

Thank you.

User

Do let me knw how Long more I have to wait. If I have to wait Long then can I cancel my order

User

Dear customer.

We apologize for the shipping delay you are experiencing are we are in the midst of restocking out of stock items.
Do give us couple of days for our shipment to arrive and we will ship your item out immediately upon its arrival.

However, if you are unable to wait for your items, we can cancel your order for you and a refund will be processed.

We seek your kind understanding on this matter and are extremely sorry if there is any inconvenience caused.

Have a nice day.

Dear customer, you have acknowledged your delivery. We are sorry for the delay. Thank you for shopping with us
(Nov 17, 2017 09:33)

Answered
2017-11-11
yyi*******
User

Hi,
I would appreciate if you could inform when my item will be delivered.
It is now 11 Nov. I ordered on 3 Nov. Item status was changed to "shipping requested" since 7 Nov. I sent a status update request email on 9 Nov which went unanswered.

User

Dear Customer

We apologize for the delay in service due to the surge in orders and Q&As from 11.11 event.
Kindly allow us 1~2 days to get back to you.

Thank you.

Dear Customer,
We note that you have cancelled your order. Due to the high volume of web traffic and orders, we apologise for the inconvenience caused.
We look forward to seeing you on the Qoo10 marketplace again.

(Nov 16, 2017 19:24)

Answered
2017-11-09
jes*******
User

Secret Inquiry

User

Secret Inquiry

Answered
2017-09-22
dav*******
User

Dear Seller,

I would like to purchase the below item type:

Mamil Gold / HA / Soy / Mama : 4. MAMIL GOLD STEP 5 (850G X 6)(+$14.10)

I wonder what is the expire date of each bottle?

User

Dear Customer,

It expires in May 2019.

Thank you.

Answered
2017-09-17
lee*******
User

Hi, will u stock up step 3 before the free gift promotion ends?

User

Dear Customer,

Apologies, the milk has been restocked however the free gift promotion has ended.

Thank you.

Answered
2017-09-17
ail*******
User

Secret Inquiry

User

Secret Inquiry

Address
PRINT CENTRE 2 JURONG PORT ROAD PC3 #01-02/03
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