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Dumex[DUMEX] [BUNDLE DEAL] Mamil Gold Step 2/3/4/5/ HA/Babies/ Kids Milk

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Customer who recommended this item
64 (Based on 64 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
QX QUICK Seller 2017-05-31
CHANGE ORDER INFO Seller 2017-05-31
Cancel/Refund Seller 2016-12-20
more
Manufacturer/
Place of origin
Dumex Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Pickup & return item by seller (Return shipping company : Qxpress)
Brief Description Premium Follow-Up/Growing-Up are scientifically developed with BIFIDUS BL Probiotics | H.A. Premium Hypoallergenic Follow-Up is scientifically developed to reduce allergenic potential of cow’s milk.
BOOKMARK 1 2 3 4 5 6 7

Photo Review (36)

Customer Photo Review board
Dec 15, 2017
Hel*******

Highly Recommend Bought several times from the seller

Received in good condition.

Mamil Gold | HA | Mama:2. MAMIL GOLD STEP 3 (1.6KG X 3)(+S$36) | Add On::none | FREE POTTY:none

+ Add this option
Dec 12, 2017
jes*******

Highly Recommend Fast delivery

Fast delivery n cheap..

Mamil Gold | HA | Mama:2. MAMIL GOLD STEP 3 (1.6KG X 3)(+S$36) | Add On::none

+ Add this option
Dec 07, 2017
wei*******

Highly Recommend Received

Received in good condition

Mamil Gold | HA | Mama:3. MAMIL GOLD STEP 4 (1.6KG X 3) | Add On::8. MAMIL GOLD STEP 4 (850G X 1)(+S$31.50)

+ Add this option
Dec 06, 2017
lok*******

Highly Recommend great service

Each tin is bubble wrapped to prevent damage.

Mamil Gold | HA | Mama:3. MAMIL GOLD STEP 4 (1.6KG X 3) | Add On::none

+ Add this option
Dec 04, 2017
e_l*******

Customer Review (64)

Customer Review board
Rating Feedback Date Written by
Recommend Dec 15, 2017 Hel*******
Highly Recommend Dec 12, 2017 jes*******
Highly Recommend Dec 07, 2017 wei*******
Highly Recommend Dec 06, 2017 lok*******
Highly Recommend Dec 05, 2017 yke*******
Highly Recommend Dec 04, 2017 e_l*******
Highly Recommend Dec 02, 2017 jes*******
Highly Recommend Nov 17, 2017 joe*******
Highly Recommend Nov 17, 2017 yen*******
Highly Recommend Nov 17, 2017 jes*******

Item Q&A(12)

Status
Question & Answer
Date
Member
Notice
Seller

QX quick orders:

If QX quick delivery passed desired shipping date/time, when customer isn't around, we will not be able to send a reshipping request on our end.
QXquick orders that does not fit the shipping requirement, it will be changed to QXpress standard courier services automatically.

If items ordered are out of stock, qxpress will not be able to deliver the items, shipping will be changed to a later date of delivery, at the same timeslot.

Thank you

Notice
Seller

CHANGE ORDER INFO

For all order info changes, customers would need to cancel and reorder, because we are unable to make any changes on our end.

Order info changes includes:
1) Change of delivery address
2) Change of items - Quantity/Type
3) If customer did not select the free gift - request to add in, we are unable to do so as well.
4) For special cases, we will be charging extra shipping fee

Notice
Seller

Dear buyer,


CANCEL/REFUND

Please understand that all orders are automatically received, packed, and delivered. Therefore if you have made a wrong order or would like add on another item, please cancel your order and reorder. Refunds will be initiated automatically when orders are cancelled. You may cancel your order via: [My Qoo10] > [Cancel/Refund].

Thank you!

Notice
Seller

Dear buyers,

All Parcels will be delivered to the letterbox directly via Singpost. In the case of large parcel which may not fit into the letterbox, the postman will deliver to your doorstep. If delivery is undelivered (nobody is at home), the postman will leave a collection slip at your door for collection at the nearest post office. No tracking number is available for normal mail so please be advised that it is at your own risk. NO REFUNDS WILL BE PROVIDED thus Delivery with TRACKING is HIGHLY RECOMMENDED. Delivery usually takes 2-5 working days but minor cases delay up to 3 weeks.

Thank you very much for your understanding!

Notice
Seller

Dear buyers,

ALL SHIPPING information, timings or any changes/addition to the memo will require a cancellation of the order and then a re-order with the correct information.

We CANNOT edit ANY information once order is placed and we cannot set the time for the delivery.

If order is shipped and any info or timing needs to be changed, before delivery the driver will call you at the time you can set the time with the delivery company or you can contact Qxpress (shipping company : +65-6661-9100 / info@qxpress.sg)


Thank you very much for your understanding!

Notice
Seller

EXCHANGE/RETURN


For all exchanges and return before 7 days, kindly request for a return by going to MyQoo10 > Shopping list > Exchange/Return and select return. Once item is returned you will receive a full refund and you may re-order the item again or if you returned the item and want a different size of the same price range kindly message the seller once you have returned your item then give your order number and ask for the item stock level and if there is stocks we can exchange your order.
AFTER 7 days please contact the seller to REQUEST for an exchange/return request.


Instructions@ http://www.qoo10.sg/gmkt.inc/CS/NHelpFaqContents.aspx#none

Answered
2017-12-11
ann*******
User

Can i know where is made from

User

Dear Customer,
Please refer to the latest enquiry which was answered.
Thank you

Answered
2017-12-06
shw*******
User

Secret Inquiry

User

Secret Inquiry

Answered
2017-11-13
sha*******
User

Hi

When can I get my items???

User

Dear Customer

We apologize for the late response to your inquiry.
Kindly allow us 1~2 more days to get back to you as we have a sudden surge of orders and Q&As from 11.11.

Thank you.

User

Do let me knw how Long more I have to wait. If I have to wait Long then can I cancel my order

User

Dear customer.

We apologize for the shipping delay you are experiencing are we are in the midst of restocking out of stock items.
Do give us couple of days for our shipment to arrive and we will ship your item out immediately upon its arrival.

However, if you are unable to wait for your items, we can cancel your order for you and a refund will be processed.

We seek your kind understanding on this matter and are extremely sorry if there is any inconvenience caused.

Have a nice day.

Dear customer, you have acknowledged your delivery. We are sorry for the delay. Thank you for shopping with us
(Nov 17, 2017 09:33)

Answered
2017-11-11
yyi*******
User

Hi,
I would appreciate if you could inform when my item will be delivered.
It is now 11 Nov. I ordered on 3 Nov. Item status was changed to "shipping requested" since 7 Nov. I sent a status update request email on 9 Nov which went unanswered.

User

Dear Customer

We apologize for the delay in service due to the surge in orders and Q&As from 11.11 event.
Kindly allow us 1~2 days to get back to you.

Thank you.

Dear Customer,
We note that you have cancelled your order. Due to the high volume of web traffic and orders, we apologise for the inconvenience caused.
We look forward to seeing you on the Qoo10 marketplace again.

(Nov 16, 2017 19:24)

Answered
2017-11-09
jes*******
User

Secret Inquiry

User

Secret Inquiry

Answered
2017-09-22
dav*******
User

Dear Seller,

I would like to purchase the below item type:

Mamil Gold / HA / Soy / Mama : 4. MAMIL GOLD STEP 5 (850G X 6)(+$14.10)

I wonder what is the expire date of each bottle?

User

Dear Customer,

It expires in May 2019.

Thank you.

Answered
2017-09-17
lee*******
User

Hi, will u stock up step 3 before the free gift promotion ends?

User

Dear Customer,

Apologies, the milk has been restocked however the free gift promotion has ended.

Thank you.

Answered
2017-09-17
ail*******
User

Secret Inquiry

User

Secret Inquiry

Address
PRINT CENTRE 2 JURONG PORT ROAD PC3 #01-02/03
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