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[DUMEX] ​Dumex Mamil Gold Stage 1 Infant Newborn Baby Milk Formula 850g/1.5kg
23 items sold
40.8

Dumex[DUMEX] ​Dumex Mamil Gold Stage 1 Infant Newborn Baby Milk Formula 850g/1.5kg

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Customer who recommended this item
136
Customer Satisfaction Score
95%
  • Product 100%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 100%/100%
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Notice

Subject Register Date
QX QUICK Seller May 31, 2017
CHANGE ORDER INFO Seller May 31, 2017
Cancel/Refund Seller Dec 20, 2016
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Manufacturer/
Place of origin
Dumex Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
Brief Description Premium Follow-Up/Growing-Up are scientifically developed with BIFIDUS BL Probiotics | H.A. Premium Hypoallergenic Follow-Up is scientifically developed to reduce allergenic potential of cow’s milk.
BOOKMARK 1 2 3 4 5 6 7

Photo Review (70)

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Customer Review (109)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Apr 17, 2019 jac*** (SG SG)
Highly Recommend Apr 05, 2019 jas*** (SG SG)
Highly Recommend Mar 25, 2019 sha*** (SG SG)
Highly Recommend Mar 24, 2019 jac*** (SG SG)
Highly Recommend Mar 21, 2019 jas*** (SG SG)
Highly Recommend Mar 20, 2019 ric*** (SG SG)
Highly Recommend Mar 20, 2019 ric*** (SG SG)
Highly Recommend Mar 06, 2019 new*** (SG SG)
Highly Recommend Feb 26, 2019 ric*** (SG SG)
Highly Recommend Feb 24, 2019 mrs*** (SG SG)

Item Q&A(17)

Status
Question & Answer
  • Notice

    QX QUICK

    QX quick orders:

    If QX quick delivery passed desired shipping date/time, when customer isn't around, we will not be able to send a reshipping request on our end.
    QXquick orders that does not fit the shipping requirement, it will be changed to QXpress standard courier services automatically.

    If items ordered are out of stock, qxpress will not be able to deliver the items, shipping will be changed to a later date of delivery, at the same timeslot.

    Thank you
    Qoolife Mall
  • Notice

    CHANGE ORDER INFO

    CHANGE ORDER INFO

    For all order info changes, customers would need to cancel and reorder, because we are unable to make any changes on our end.

    Order info changes includes:
    1) Change of delivery address
    2) Change of items - Quantity/Type
    3) If customer did not select the free gift - request to add in, we are unable to do so as well.
    4) For special cases, we will be charging extra shipping fee
    Qoolife Mall
  • Notice

    Cancel/Refund

    Dear buyer,


    CANCEL/REFUND

    Please understand that all orders are automatically received, packed, and delivered. Therefore if you have made a wrong order or would like add on another item, please cancel your order and reorder. Refunds will be initiated automatically when orders are cancelled. You may cancel your order via: [My Qoo10] > [Cancel/Refund].

    Thank you!
    Qoolife Mall
  • Notice

    Disclaimer: Singpost Normal Mail

    Dear buyers,

    All Parcels will be delivered to the letterbox directly via Singpost. In the case of large parcel which may not fit into the letterbox, the postman will deliver to your doorstep. If delivery is undelivered (nobody is at home), the postman will leave a collection slip at your door for collection at the nearest post office. No tracking number is available for normal mail so please be advised that it is at your own risk. NO REFUNDS WILL BE PROVIDED thus Delivery with TRACKING is HIGHLY RECOMMENDED. Delivery usually takes 2-5 working days but minor cases delay up to 3 weeks.

    Thank you very much for your understanding!
    Qoolife Mall
  • Notice

    Shipping Info/Timing/Change memo

    Dear buyers,

    ALL SHIPPING information, timings or any changes/addition to the memo will require a cancellation of the order and then a re-order with the correct information.

    We CANNOT edit ANY information once order is placed and we cannot set the time for the delivery.

    If order is shipped and any info or timing needs to be changed, before delivery the driver will call you at the time you can set the time with the delivery company or you can contact Qxpress (shipping company : +65-6661-9100 / info@qxpress.sg)


    Thank you very much for your understanding!
    Qoolife Mall
  • Notice

    Exchange/Return

    EXCHANGE/RETURN


    For all exchanges and return before 7 days, kindly request for a return by going to MyQoo10 > Shopping list > Exchange/Return and select return. Once item is returned you will receive a full refund and you may re-order the item again or if you returned the item and want a different size of the same price range kindly message the seller once you have returned your item then give your order number and ask for the item stock level and if there is stocks we can exchange your order.
    AFTER 7 days please contact the seller to REQUEST for an exchange/return request.


    Instructions@ http://www.qoo10.sg/gmkt.inc/CS/NHelpFaqContents.aspx#none
    Qoolife Mall
  • Answered
    Question
    nur******* 2019-04-05
    Answer
    Dear Customer, apologies as we’ve run out of stocks for the product you ordered. All the stocks should be coming in by the 10th of April as we're in the midst of moving our warehouse now. Thank you! QooLife Team
    Qoolife Mall 2019-04-08
  • Answered
    Question
    ree******* 2018-12-22
    Answer
    Dear customer,
    Your stocks are currently at our warehouse. Please allow some time for our logistical staffs to sort them out.
    We will deliver them as soon as possible. Thank you for supporting Qoolife!
    Qoolife Mall 2018-12-26
  • Answered
    Question
    tan******* 2018-11-22
    Answer
    Dear Customer, the stocks should come in by this weekend. Thank you! QooLife Team
    Qoolife Mall 2018-11-23
  • Answered
    Question
    no1******* 2018-10-18
    Answer
    Dear Customer, we noticed that you have received the items purchased. Thank you for supporting QooLife! QooLife Team
    Qoolife Mall 2018-10-23
  • Answered
    Question
    chu******* 2018-08-28
    Answer
    Private Enquiry
    Qoolife Mall 2018-08-29
    Question
    Private Enquiry
    Question
    Private Enquiry
    Answer
    Private Enquiry
  • Answered
    Question
    hkc******* 2018-07-29
    Answer
    Dear Customer,

    The expiry date for the 2 tins is 2020.

    Thanks
    Qoolife Mall 2018-08-02
  • Answered
    Question
    ada******* 2018-02-05
    Answer
    Dear customer.

    We apologize for the shipping delay you are experiencing are we are in the midst of restocking out of stock items.
    Do give us couple of days for our shipment to arrive. We seek your kind understanding on this matter and are extremely sorry if there is any inconvenience caused.
    Have a nice day.
    Qoolife Mall 2018-02-06
  • Answered
    Question
    ada******* 2018-02-05
    Answer
    Dear customer.

    We apologize for the shipping delay you are experiencing are we are in the midst of restocking out of stock items.
    Do give us couple of days for our shipment to arrive. We seek your kind understanding on this matter and are extremely sorry if there is any inconvenience caused.
    Have a nice day.
    Qoolife Mall 2018-02-06
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Address
CWT JURONG EAST LOGISTICS CENTRE 5A TOH GUAN ROAD EAST #02-01

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