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Norzy Singapore
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GOOD MINISHOP RATE 90%
22.4

DX700 All Purpse Vacuum Cleaner/Dual Mode Superior Vacuum Force/Handheld Mites Killer For Carpet


Customer who recommended this item
6
Customer Satisfaction Score
85%
  • Product 100%/100%
  • Price 80%/100%
  • Delivery 80%/100%
  • Service 80%/100%
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Notice

Subject Register Date
Policy - Refund / Exchange / Return Seller May 30, 2018
Manufacturer/
Place of origin
CHINA Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.(norzysingapore@gmail.com)
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
Brief Description Mites killing and cleaning for bed sheet / mattress / curtain / carpet / doll toy / towel / clothes fabrics
Singapore Safety Mark YES
Weight 3 KG
Vacuum > 12 KPa
Voltage 220 ~ 240 V | 50 Hz
Power Rating 350W
Noise < 70 dB
HEAP Filter Removable / Water Washable / Reusable
HEAP Spare Part In-shop re-purchasable
HEAP Replace Every 6 Months
BOOKMARK 1 2 3 4 5 6 7

Photo Review (6)

Show My List

Customer Review (8)

Customer Review board
Rating Feedback Date Written by
Highly Recommend May 02, 2018 ast***
Highly Recommend Apr 27, 2018 ecy***
Highly Recommend Apr 09, 2018 dar***
Netural Feb 22, 2018 chi***
Netural Feb 21, 2018 sum***
Netural Dec 18, 2017 Che***
Highly Recommend Dec 14, 2017 sum***
Recommend Dec 14, 2017 che***

Item Q&A(9)

Status
Question & Answer
  • Notice

    Policy - Refund / Exchange / Return

    Dear Valued Customer,

    Please read our REFUND / EXCHANGE / RETURN policy before placing the order.

    Applicable Period
    - within 7 days upon receiving of the item

    Applicable Reasons
    1. receive item with shortage or missing parts
    - Customer provide [ Order No ] [ Item Picture ] [ Shipping Label ]
    - Seller send the missing parts and pay for the shipping fee

    2. receive item with wrong color / size / model
    - Customer provide [ Order No ] [ Item Picture ] [ Shipping Label ]
    - Customer login Qoo10 account and request return & exchange
    - Seller re-send the right item and pay for the shipping fee

    3. receive item with defective parts
    - Customer provide [ Order No ] [ Defects Picture ] [ Shipping Label ]
    - Seller send the replacement and pay for the shipping fee

    Regards,
    NORZY CRM Team
    Norzy Singapore
  • FAQ

    How to apply for RETURN / REFUND / EXCHANGE ?

    Please follow steps below to speed up the process: 1. log in into Qoo10 buyer account 2. Go for "MyQoo10" > "Shopping List ">"Cancel/Refund/Non-Receipt "> Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark' refund 3. Leave memo to inform the seller about the item status Thanks for shopping with us. Regards, NORZY SG CRM Team
    Norzy Singapore
  • Answered
    Question
    win******* 2018-07-30
    Answer
    Dear customer,

    DX700 have all been sold out.

    Thanks

    Regards,
    NORZY SG
    Norzy Singapore 2018-07-31
  • Answered
    Question
    lil******* 2018-06-23
    Answer
    Dear customer,

    The CM300 model is powered by cord.

    The capble length is about 4 meter.

    Thanks and regards,
    NORZY SG Team
    Norzy Singapore 2018-06-23
  • Answered
    Question
    hos******* 2018-05-25
    Answer
    Dear customer,

    Regards the stocks, our local stocks are running low, please place order earilier to secure your item.

    Regards the whilte color, we are sorry, only pink color is avaiable now.

    Thanks for the inquiry, have a nice day.

    Regards,
    NORZY SG CRM Team
    Norzy Singapore 2018-05-25
  • Answered
    Question
    lec******* 2018-02-02
    Answer
    Dear cutomer,

    The item listing is okay to be click and place the order.

    We have checked and didn't encounter any issue.

    Please try again.

    Thanks for shopping with us.

    Regards,
    NORZY SG
    Norzy Singapore 2018-02-02
    Question
    No. It has a message below saying currently unavailable.
    Question
    It says currently unavailable. See attached pic.
  • Unanswered
    Question
    ted******* 2018-01-21
    Answer
    Dear customer, Based on the feedback of the first batch of product: Motor quality ( power / reliability / durability ) and filter net structure will be improved and optimized. Thanks & Regards, NORZY SG
    Norzy Singapore 2018-01-22
    Question
    I see. Do let us know when CM300 is restocked. Thanks.
  • Answered
    Question
    cat******* 2018-01-17
    Answer
    Dear customer,

    Due to high sales demand, all stocks have already been sold out over last few weeks.

    The upgraded version of the item is under design and fabrication right now.

    The new batch of product will be cargo shipped to Singapore port in 2 weeks.

    We sincerely appologize for your inconvenience, if you need it urgently, please feel free to cancel the order and we will fully refund.

    Thanks and Regards,
    NORZY SG
    Norzy Singapore 2018-01-18
  • Answered
    Question
    chi******* 2018-01-15
    Answer
    Dear customer,

    Due to high sales demand, all stocks have already been sold out over last few weeks.

    The upgraded version of the item is under design and fabrication right now.

    The new batch of product will be cargo shipped to Singapore port in 2 weeks.

    We sincerely appologize for your inconvenience, if you need it urgently, please feel free to cancel the order and we will fully refund.

    Thanks and Regards,
    NORZY SG
    Norzy Singapore 2018-01-18
  • Answered
    Question
    lec******* 2018-01-04
    Answer
    Dear customer,

    CM300 is being redesigned right now, new version will be available around Chinese New Year.

    Thanks & Regards,
    NORZY SG
    Norzy Singapore 2018-01-07
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Available during
MON~FRI : 9:00am ~ 6:00pm SAT : 9:00am ~ 1:00pm SUN, Holiday : day off

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Policy & Notice
How to Return/Exchange