Q: I have ordered a wrong product, can I change my order?
A: Once you close the order, you cannot change it anymore. If you want to add products, you need to place a new order. If you need to cancel some item, please tell us your situation through Contact Us. We ask for your understanding in advance that some order cannot be canceled.
-After the shipping, order cancellation is not available.
-According to our return/ exchange policy, no return/ exchange is allowed except defects on items or wrong item delivered.
Q: What to do when product arrived in defective condition, or a different product arrived?
A: If you have a problem with your product, Please contact us within 7 days of receipt.