4) Any change of mind from buyer's end: Would like to change to other available products
or does not want the item anymore.
Item must remain in their intact condition, or otherwise unused
with their original packaging/tags/labels/seals attached
Provide picture of the item to seller end.
Shipping fee will be incurred from buyer's end.
How to submit return or exchange from the buyer's end?
Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'
We will assess the claim issue with the provided picture and inform on the progress.