Eight & Crate
Eight & Crate Join Fellow
7,529 Fellows
POWER MINISHOP RATE 90%
22.40

EIGHT & CRATE❄️⛄️ 🇸🇬 Walk-in welcome ❄️⛄️ 🇸🇬 Winter Jacket winter Sport / Ski thickening outdoor


Customer who recommended this item
34
Customer Satisfaction Score
92%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 100%/100%
Shipping fee is free when purchasing above US$52.40 in a cart.
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Notice

Subject Register Date
2) Exchange flow: Register mail: (within 14 days) Seller Dec 14, 2017
1) Exchange flow by Qoo10 system (within 7 days) Seller Dec 14, 2017
Local Warranty (On specified items only) Seller Apr 08, 2016
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Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7

Photo Review (11)

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Customer Review (27)

Customer Review board
Rating Feedback Date Written by
Netural Mar 14, 2019 kel*** (SG SG)
Highly Recommend Jan 22, 2019 lin*** (SG SG)
Highly Recommend Jan 22, 2019 lit*** (SG SG)
Highly Recommend Dec 17, 2018 mic*** (SG SG)
Highly Recommend Nov 23, 2018 lum*** (SG SG)
Recommend Nov 08, 2018 eaz*** (SG SG)
Recommend Oct 31, 2018 des*** (SG SG)
Highly Recommend Oct 17, 2018 wei*** (SG SG)
Highly Recommend Oct 06, 2018 jan*** (SG SG)
Highly Recommend Oct 06, 2018 flo*** (SG SG)

Item Q&A(34)

Status
Question & Answer
  • Notice

    2) Exchange flow: Register mail: (within 14 days)


    2) By Register mail: within 14 days after being delivered
    Exchange request from QPost,
    Wait for our acceptance of your exchange request (response will be within 24 hrs upon received request from QPost)
    Fill in exchange form and send item by Register mail (with tracking no.)
    Once we have received, will verify condition of return item, and approve for exchange
    Contact Customer for requested item/availability and inform for postage top up
    Item will be post out within 1-3 working days after potage payment made
    Eight & Crate
  • Notice

    1) Exchange flow by Qoo10 system (within 7 days)

    Exchange Flow & options:

    1) By Qoo10 system request : within 7 days after being delivered.
    (system will request for tracking no. on the return item)
    Click: Help >  FAQ >  Cancel/Refund
    Return/Exchange by system : 

    Eight & Crate
  • Notice

    Local Warranty (On specified items only)

    We provide specific warranty duration of choice by buyer during the purchase. Warranty is covered Locally (SINGAPORE) limited to manufacturer’s defects limited to Motors, Battery and LCD screen (specific Model) only. The period is from the date of Received, It does not cover normal wear and tear,misuse, unauthorized disassembling including attempt to unscrew any parts of the product.

    You must keep your sales receipt or the Qoo10 order number. This is your proof of purchase and you will need to show this if you need to warranty claim for your product.

    If you think you may have defective product, you can contact us via email to Sale_sgdeals@hotmail.com before taking it back to us. We will send it back to the Local Singapore Distributor for their technicians assessment & help you determine the best course of action.

    Warranty coverage is only available for a walk in. and all disbursements for transport which will be borne by purchaser/buyers.
    Eight & Crate
  • Notice

    We are not responsible for Lost Normal Mail

    Dear Customers,

    Please take note we will not be responsible for any lost mail if you choose normal mail for delivery, Qxpress Courier service is highly recommended as it provides tracking number and faster delivery.

    Please understand that normal mail has risk that it being lost. As it does not have tracking number, we are unable to track the order. So we HIGHLY RECOMMEND TO USE Qxpress DELIVERY FOR SAFETY AND FAST DELIVERY.

    Normally we will post orders within 1-2 working days after we have received your orders. Normal Mail will take 3-5 working days to reach you. And there are cases that customers receive 2 weeks after they order.
    Eight & Crate
  • Notice

    Exchange Address: 14 days after received

    By Walk-in exchange: within 14 days after being delivered
    Exchange request from QPost,
    Wait for our acceptance of your exchange request (response will be within 24 hrs upon received request from QPost)
    Fill in exchange form and bring item to our office

    21 Bukit Batok Crescent, #02-75 Wcega Tower, Singapore 658065
    Opening window for customer:
    Mon to Fri : 1:30 pm to 4:30pm
    Sat: 10:00 am to 12:00 noon
    Eight & Crate
  • Notice

    Exchange/Return Policies


    Exchange & Refund Policy

    Exchange :
    14 calendar days to exchange an item from the date you received it
    unused, undamaged and in same condition that you received it
    must be in their original packaging/box
    valid for 1 time only and subject to availability
    Customer will be responsible for paying all the shipping costs incurred

    Refund is possible to below cases only
    Received wrong item
    Received defective item
    Please send picture of item to QPost for refund request, Thanks
    Eight & Crate
  • Answered
    Question
    jam******* 2019-03-04
    Answer
    Private Enquiry
    Eight & Crate 2019-03-05
  • Answered
    Question
    jam******* 2019-03-03
    Answer
    Private Enquiry
    Eight & Crate 2019-03-04
    Question
    Private Enquiry
    Answer
    Private Enquiry
  • Answered
    Question
    kel******* 2019-03-03
    Answer
    Dear Customer,

    sorry for the overlooked, and will proceed the resend, and more likely can reach you on tomorrow or wed
    Eight & Crate 2019-03-04
  • Answered
    Question
    vee******* 2019-02-25
    Answer
    Private Enquiry
    Eight & Crate 2019-02-26
  • Answered
    Question
    ara******* 2019-02-24
    Answer
    Dear Customer,

    no, we are now open only of mon to fri 1pm to 6:30pm..
    Eight & Crate 2019-02-24
    Question
    if i ordered online and found the that the size is wrong,anyway to exchange the item with other size?
    Answer
    can do exchange, we welcome walk in to try and purchase as well.. : )
  • Answered
    Question
    lin******* 2019-01-22
    Answer
    Dear Customer,

    pls contact 94892649 for assistant, thanks
    Eight & Crate 2019-01-23
  • Answered
    Question
    van******* 2018-12-07
    Answer
    Private Enquiry
    Eight & Crate 2018-12-08
  • Answered
    Question
    poo******* 2018-11-01
    Answer
    Hi, this is free qxpress if purchase more than $70
    Eight & Crate 2018-11-01
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Available during
MON~FRI : 1pm ~ 6pm Sat, Sun & Public Holiday day: off

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Policy & Notice
How to Return/Exchange