Eight & Crate
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7,865 Fellows
POWER MINISHOP RATE 90%
20.25

EIGHT & CRATE❄️⛄️ 🇸🇬 Winter Jacket / Pants / PU Leather / Sport / Ski thickening outdoor /travel/holiday


Customer who recommended this item
42
Customer Satisfaction Score
92%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 100%/100%
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Notice

Subject Register Date
2) Exchange flow: Register mail: (within 14 days) Seller Dec 14, 2017
1) Exchange flow by Qoo10 system (within 7 days) Seller Dec 14, 2017
Local Warranty (On specified items only) Seller Apr 08, 2016
more
Manufacturer/
Place of origin
SG Top Deals Condition New Product
Shipping From From Overseas (Singapore)
help
Material
Payment Method Q*Coin Pay, VISA, MasterCard, American Express, Union Pay, PayPal, E-Nets, Cash Deposit, Q·account, GrabPay, Rely, PayLah!, AXS, NETS QR, AliPay, WeChat Pay, Convenience Store
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7

Photo Review (14)

Customer Review (32)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Oct 21, 2019 jcl*** (SG SG)
Highly Recommend Oct 19, 2019 pat*** (SG SG)
Highly Recommend Oct 14, 2019 koo*** (SG SG)
Highly Recommend Aug 18, 2019 ele*** (SG SG)
Highly Recommend Jun 11, 2019 ahc*** (SG SG)
Netural Mar 14, 2019 kel*** (SG SG)
Highly Recommend Jan 22, 2019 lin*** (SG SG)
Highly Recommend Jan 22, 2019 lit*** (SG SG)
Highly Recommend Dec 17, 2018 mic*** (SG SG)
Highly Recommend Nov 23, 2018 lum*** (SG SG)

Item Q&A(40)

Status
Question & Answer
  • Notice

    2) Exchange flow: Register mail: (within 14 days)


    2) By Register mail: within 14 days after being delivered
    Exchange request from QPost,
    Wait for our acceptance of your exchange request (response will be within 24 hrs upon received request from QPost)
    Fill in exchange form and send item by Register mail (with tracking no.)
    Once we have received, will verify condition of return item, and approve for exchange
    Contact Customer for requested item/availability and inform for postage top up
    Item will be post out within 1-3 working days after potage payment made
    Eight & Crate
  • Notice

    1) Exchange flow by Qoo10 system (within 7 days)

    Exchange Flow & options:

    1) By Qoo10 system request : within 7 days after being delivered.
    (system will request for tracking no. on the return item)
    Click: Help >  FAQ >  Cancel/Refund
    Return/Exchange by system : 

    Eight & Crate
  • Notice

    Local Warranty (On specified items only)

    We provide specific warranty duration of choice by buyer during the purchase. Warranty is covered Locally (SINGAPORE) limited to manufacturer’s defects limited to Motors, Battery and LCD screen (specific Model) only. The period is from the date of Received, It does not cover normal wear and tear,misuse, unauthorized disassembling including attempt to unscrew any parts of the product.

    You must keep your sales receipt or the Qoo10 order number. This is your proof of purchase and you will need to show this if you need to warranty claim for your product.

    If you think you may have defective product, you can contact us via email to Sale_sgdeals@hotmail.com before taking it back to us. We will send it back to the Local Singapore Distributor for their technicians assessment & help you determine the best course of action.

    Warranty coverage is only available for a walk in. and all disbursements for transport which will be borne by purchaser/buyers.
    Eight & Crate
  • Notice

    We are not responsible for Lost Normal Mail

    Dear Customers,

    Please take note we will not be responsible for any lost mail if you choose normal mail for delivery, Qxpress Courier service is highly recommended as it provides tracking number and faster delivery.

    Please understand that normal mail has risk that it being lost. As it does not have tracking number, we are unable to track the order. So we HIGHLY RECOMMEND TO USE Qxpress DELIVERY FOR SAFETY AND FAST DELIVERY.

    Normally we will post orders within 1-2 working days after we have received your orders. Normal Mail will take 3-5 working days to reach you. And there are cases that customers receive 2 weeks after they order.
    Eight & Crate
  • Notice

    Exchange Address: 14 days after received

    By Walk-in exchange: within 14 days after being delivered
    Exchange request from QPost,
    Wait for our acceptance of your exchange request (response will be within 24 hrs upon received request from QPost)
    Fill in exchange form and bring item to our office

    21 Bukit Batok Crescent, #02-75 Wcega Tower, Singapore 658065
    Opening window for customer:
    Mon to Fri : 1:30 pm to 4:30pm
    Sat: 10:00 am to 12:00 noon
    Eight & Crate
  • Notice

    Exchange/Return Policies


    Exchange & Refund Policy

    Exchange :
    14 calendar days to exchange an item from the date you received it
    unused, undamaged and in same condition that you received it
    must be in their original packaging/box
    valid for 1 time only and subject to availability
    Customer will be responsible for paying all the shipping costs incurred

    Refund is possible to below cases only
    Received wrong item
    Received defective item
    Please send picture of item to QPost for refund request, Thanks
    Eight & Crate
  • Answered
    Question
    ire******* 2019-10-14
    Answer
    Dear Customer,

    yes, we can also come over to direct try up and purchase : )
    Eight & Crate 2019-10-15
  • Answered
    Question
    jew******* 2019-07-26
    Answer
    Sat and sun, we are close
    Mon to fri 1pm to 6pm
    Eight & Crate 2019-07-26
  • Answered
    Question
    sov******* 2019-06-13
    Answer
    Dear Customer,
    Ski jackt can withstand to -25 degree C with proper inner wear.
    Eight & Crate 2019-06-13
    Question
    May i know what other colours u have?other than red and blue.
    Answer
    Dear Customer,
    SKI jacket also come with black color too,please refer to the following link https://qoo.tn/BuojDT for the picture.
    Thank you.
    Question
    Alright noted thanks.
    Answer
    : )
  • Answered
    Question
    sue******* 2019-06-07
    Answer
    Dear Customer,

    inner material is polyester.. : )
    Eight & Crate 2019-06-08
  • Answered
    Question
    Eng******* 2019-05-12
    Answer
    Dear Customer,

    yes, with proper 3 layer clothing, Thanks
    Eight & Crate 2019-05-13
    Question
    Thks u mean i hv put on another 2 layers of clothes besides the winter jacket. Btw i m looking at e02 the thermal wear it comes in a set top n bottom.pls advise
    Question
    The EO2 series can withstand minus 20 plus as i helping my frd to buy
    Do u hv any thermal wear for 7 years old
    Question
    kindly advise asap.thks
    Answer
    Dear Customer,

    E)2 come with top and bottom, yes, it suitable for inner wear for minus 20 Degree C

    no, we don't have kid's thermal wear
    Question
    Thks
    Answer
    : )
    Question
    I hv written to u using the other account. Ifbi place an order today or tomorrow can u pls deliver on the 23th may becos i m currently not in town. Pls advise as i m ordering for my frd.thks
    Answer
    ok, ps text to 94892649 once you have done to order, and will pay special attntion to ur order,
    but just to take notred that delivery is sdone by qxpress, we can only ensure they don't deliver before 22th May, and it may only reach you on 23 or 24 May
    Question
    I m afraid tht i cannot contact u guys becos i m in china currently. A couple of app cannot be used in china
    Question
    I m afraid tht i cannot contact u guys becos i m in china currently. A couple of app cannot be used in china
    Question
    Hello r u there
    Answer
    Dear Customer,
    like to check with you,have you place your order?please let us know the order number, so we can ensure that the order wouldn't send to you before 22th May.Thank you.
    Question
    Noted i will place the order latest by 2morrow. I will drop u a text when i m done with the order. Appreciate yr response as i just got back to the htl
    Answer
    Dear Customer,
    you are most welcome.
    Question
    Hello seller,
    Had just placed an order. Using my account
    Cart no. 127000051. Pls take note of the delivery date 23th may. Thks vy much
    Question
    Hello did u receive my msg
    Answer
    Noted, and will follow up with your remarks stated.. : )
  • Answered
    Question
    sim******* 2019-04-06
    Answer
    Dear Customer, 

    this design is uni-sex, both Men and Women are ok.. : )
    Eight & Crate 2019-04-08
  • Answered
    Question
    jam******* 2019-03-04
    Answer
    Private Enquiry
    Eight & Crate 2019-03-05
  • Answered
    Question
    jam******* 2019-03-03
    Answer
    Private Enquiry
    Eight & Crate 2019-03-04
    Question
    Private Enquiry
    Answer
    Private Enquiry
Ask Question
Available during
MON~FRI : 1pm ~ 6pm Sat, Sun & Public Holiday day: off

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Policy & Notice
How to Return/Exchange