Eight & Crate
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EIGHT & CRATE🇸🇬 [2018 MUJI Mop] 🇸🇬 Premium quality Spin Mop Set (Off-White) (with ❤5x refills)

Customer who recommended this item
Customer Satisfaction Score
  • Product 80%/100%
  • Price 80%/100%
  • Delivery 100%/100%
  • Service 100%/100%


Subject Register Date
2) Exchange flow: Register mail: (within 14 days) Seller Dec 14, 2017
1) Exchange flow by Qoo10 system (within 7 days) Seller Dec 14, 2017
Local Warranty (On specified items only) Seller Apr 08, 2016
Place of origin
SG Top Deals / SG Top Deals Condition New Product
Shipping From Domestic (Singapore)
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description Muji Mop Set
BOOKMARK 1 2 3 4 5 6 7

Photo Review (4)

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Customer Review (17)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Dec 22, 2018 zan*** (SG SG)
Highly Recommend Dec 09, 2018 khe*** (SG SG)
Not Recommend Nov 13, 2018 stl*** (SG SG)
Highly Recommend Oct 17, 2018 leo*** (SG SG)
Highly Recommend Oct 10, 2018 mea*** (SG SG)
Netural Sep 22, 2018 god*** (SG SG)
Highly Recommend Sep 21, 2018 ms_*** (SG SG)
Highly Recommend Sep 06, 2018 aud*** (SG SG)
Recommend Aug 18, 2018 ski*** (SG SG)
Highly Recommend Aug 17, 2018 jea*** (SG SG)

Item Q&A(6)

Question & Answer
  • Notice

    2) Exchange flow: Register mail: (within 14 days)

    2) By Register mail: within 14 days after being delivered
    Exchange request from QPost,
    Wait for our acceptance of your exchange request (response will be within 24 hrs upon received request from QPost)
    Fill in exchange form and send item by Register mail (with tracking no.)
    Once we have received, will verify condition of return item, and approve for exchange
    Contact Customer for requested item/availability and inform for postage top up
    Item will be post out within 1-3 working days after potage payment made
    Eight & Crate
  • Notice

    1) Exchange flow by Qoo10 system (within 7 days)

    Exchange Flow & options:

    1) By Qoo10 system request : within 7 days after being delivered.
    (system will request for tracking no. on the return item)
    Click: Help >  FAQ >  Cancel/Refund
    Return/Exchange by system : 

    Eight & Crate
  • Notice

    Local Warranty (On specified items only)

    We provide specific warranty duration of choice by buyer during the purchase. Warranty is covered Locally (SINGAPORE) limited to manufacturer’s defects limited to Motors, Battery and LCD screen (specific Model) only. The period is from the date of Received, It does not cover normal wear and tear,misuse, unauthorized disassembling including attempt to unscrew any parts of the product.

    You must keep your sales receipt or the Qoo10 order number. This is your proof of purchase and you will need to show this if you need to warranty claim for your product.

    If you think you may have defective product, you can contact us via email to Sale_sgdeals@hotmail.com before taking it back to us. We will send it back to the Local Singapore Distributor for their technicians assessment & help you determine the best course of action.

    Warranty coverage is only available for a walk in. and all disbursements for transport which will be borne by purchaser/buyers.
    Eight & Crate
  • Notice

    We are not responsible for Lost Normal Mail

    Dear Customers,

    Please take note we will not be responsible for any lost mail if you choose normal mail for delivery, Qxpress Courier service is highly recommended as it provides tracking number and faster delivery.

    Please understand that normal mail has risk that it being lost. As it does not have tracking number, we are unable to track the order. So we HIGHLY RECOMMEND TO USE Qxpress DELIVERY FOR SAFETY AND FAST DELIVERY.

    Normally we will post orders within 1-2 working days after we have received your orders. Normal Mail will take 3-5 working days to reach you. And there are cases that customers receive 2 weeks after they order.
    Eight & Crate
  • Notice

    Exchange Address: 14 days after received

    By Walk-in exchange: within 14 days after being delivered
    Exchange request from QPost,
    Wait for our acceptance of your exchange request (response will be within 24 hrs upon received request from QPost)
    Fill in exchange form and bring item to our office

    21 Bukit Batok Crescent, #02-75 Wcega Tower, Singapore 658065
    Opening window for customer:
    Mon to Fri : 1:30 pm to 4:30pm
    Sat: 10:00 am to 12:00 noon
    Eight & Crate
  • Notice

    Exchange/Return Policies

    Exchange & Refund Policy

    Exchange :
    14 calendar days to exchange an item from the date you received it
    unused, undamaged and in same condition that you received it
    must be in their original packaging/box
    valid for 1 time only and subject to availability
    Customer will be responsible for paying all the shipping costs incurred

    Refund is possible to below cases only
    Received wrong item
    Received defective item
    Please send picture of item to QPost for refund request, Thanks
    Eight & Crate
  • Answered
    kit******* 2019-03-11
    Dear Customer,
    there will be 5 mop heads in total,normally it take about 3 working days to reach you by Qxpress delivery.Thank you.
    Eight & Crate 2019-03-11
    Thank you
    Thank you.
  • Answered
    aff******* 2018-09-24
    Dear Customer,

    pls refer to our phone conversation, thanks
    Eight & Crate 2018-09-25
  • Answered
    aff******* 2018-09-21
    Dear Customer,

    we can refer to attached youtube link for the insllation on the pole and plate cover

    Eight & Crate 2018-09-21
  • Answered
    ayl******* 2018-08-07
    Dear Customer,

    you can put in remarks , we got blue/white, green/white, purple/white, pure white

    Eight & Crate 2018-08-07
    Ok, let me know if you hv brown/white. Tks
    no, we don't have brown/white mop head now.. : )
  • Processing
    dor******* 2018-08-01
    Dear Customer, yes, you can order 1 set,sorry... overlook ,thanks for the information:)
    Eight & Crate 2018-08-01
  • Answered
    kim******* 2018-07-14
    Dear Customer,

    yes, is ready stock in Singapore
    Eight & Crate 2018-07-15
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Available during
MON~FRI : 1pm ~ 6pm Sat, Sun & Public Holiday day: off

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Policy & Notice
How to Return/Exchange