Eight & Crate
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EIGHT & CRATE🇸🇬👙4-hrs delivery option👙[Page 3] Swimsuit latest Design Fashion Rashguard UV Protection


Customer who recommended this item
281
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%

Notice

Subject Register Date
2) Exchange flow: Register mail: (within 14 days) Seller Dec 14, 2017
1) Exchange flow by Qoo10 system (within 7 days) Seller Dec 14, 2017
Local Warranty (On specified items only) Seller Apr 08, 2016
more
Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7

Photo Review (104)

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Customer Review (304)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Dec 28, 2018 kau*** (SG SG)
Highly Recommend Nov 13, 2018 val*** (SG SG)
Highly Recommend May 13, 2018 pho*** (SG SG)
Highly Recommend May 09, 2018 Che***
Highly Recommend May 04, 2018 kri***
Highly Recommend May 03, 2018 khw***
Highly Recommend May 03, 2018 Lel***
Recommend Apr 24, 2018 jas***
Recommend Apr 21, 2018 jyo***
Highly Recommend Apr 21, 2018 cal***

Item Q&A(50)

Status
Question & Answer
  • Notice

    2) Exchange flow: Register mail: (within 14 days)


    2) By Register mail: within 14 days after being delivered
    Exchange request from QPost,
    Wait for our acceptance of your exchange request (response will be within 24 hrs upon received request from QPost)
    Fill in exchange form and send item by Register mail (with tracking no.)
    Once we have received, will verify condition of return item, and approve for exchange
    Contact Customer for requested item/availability and inform for postage top up
    Item will be post out within 1-3 working days after potage payment made
    Eight & Crate
  • Notice

    1) Exchange flow by Qoo10 system (within 7 days)

    Exchange Flow & options:

    1) By Qoo10 system request : within 7 days after being delivered.
    (system will request for tracking no. on the return item)
    Click: Help >  FAQ >  Cancel/Refund
    Return/Exchange by system : 

    Eight & Crate
  • Notice

    Local Warranty (On specified items only)

    We provide specific warranty duration of choice by buyer during the purchase. Warranty is covered Locally (SINGAPORE) limited to manufacturer’s defects limited to Motors, Battery and LCD screen (specific Model) only. The period is from the date of Received, It does not cover normal wear and tear,misuse, unauthorized disassembling including attempt to unscrew any parts of the product.

    You must keep your sales receipt or the Qoo10 order number. This is your proof of purchase and you will need to show this if you need to warranty claim for your product.

    If you think you may have defective product, you can contact us via email to Sale_sgdeals@hotmail.com before taking it back to us. We will send it back to the Local Singapore Distributor for their technicians assessment & help you determine the best course of action.

    Warranty coverage is only available for a walk in. and all disbursements for transport which will be borne by purchaser/buyers.
    Eight & Crate
  • Notice

    We are not responsible for Lost Normal Mail

    Dear Customers,

    Please take note we will not be responsible for any lost mail if you choose normal mail for delivery, Qxpress Courier service is highly recommended as it provides tracking number and faster delivery.

    Please understand that normal mail has risk that it being lost. As it does not have tracking number, we are unable to track the order. So we HIGHLY RECOMMEND TO USE Qxpress DELIVERY FOR SAFETY AND FAST DELIVERY.

    Normally we will post orders within 1-2 working days after we have received your orders. Normal Mail will take 3-5 working days to reach you. And there are cases that customers receive 2 weeks after they order.
    Eight & Crate
  • Notice

    Exchange Address: 14 days after received

    By Walk-in exchange: within 14 days after being delivered
    Exchange request from QPost,
    Wait for our acceptance of your exchange request (response will be within 24 hrs upon received request from QPost)
    Fill in exchange form and bring item to our office

    21 Bukit Batok Crescent, #02-75 Wcega Tower, Singapore 658065
    Opening window for customer:
    Mon to Fri : 1:30 pm to 4:30pm
    Sat: 10:00 am to 12:00 noon
    Eight & Crate
  • Notice

    Exchange/Return Policies


    Exchange & Refund Policy

    Exchange :
    14 calendar days to exchange an item from the date you received it
    unused, undamaged and in same condition that you received it
    must be in their original packaging/box
    valid for 1 time only and subject to availability
    Customer will be responsible for paying all the shipping costs incurred

    Refund is possible to below cases only
    Received wrong item
    Received defective item
    Please send picture of item to QPost for refund request, Thanks
    Eight & Crate
  • Processing
    Question
    val******* 2018-11-10
    Answer
    Dear Customer, so sorry for the over look,we will send the correct item 9953B size XXL to you immediatly,thank you.:)
    Eight & Crate 2018-11-12
  • Answered
    Question
    ade******* 2018-07-11
    Answer
    Dear Customer,

    yes.. size available in local
    Eight & Crate 2018-07-12
    Question
    Hi, I can’t find 9929 in the drop down list
    Answer
    u search for 469025350 , it under this listing.. : )
  • Answered
    Question
    cas******* 2018-06-12
    Answer
    Private Enquiry
    Eight & Crate 2018-06-13
    Question
    Private Enquiry
    Question
    Private Enquiry
    Answer
    Private Enquiry
  • Answered
    Question
    car******* 2018-06-09
    Answer
    Dear Customer,

    no, sorry, currently out of stock..
    Eight & Crate 2018-06-09
  • Answered
    Question
    mic******* 2018-05-05
    Answer
    Dear Customer,

    9937 is available here:
    https://www.qoo10.sg/item/SG-TOP-DEALS-%f0%9f%87%b8%f0%9f%87%ac-4-HRS-DELIVERY-OPTION-PAGE-1-SWIMSUIT-RASH-GUARD-UV-SUN/469025350
    Eight & Crate 2018-05-07
  • Answered
    Question
    pho******* 2018-04-30
    Answer
    Dear Customer,

    M size will be reaching us next few day.. : )
    Eight & Crate 2018-05-01
    Question
    Hi I’ve purchase size m for item 9967. The top is okay but the bottom is too tight. Can I check if it’s possible to exchange for a bigger size only for the bottom? Or I’ve to exchange both the top and bottom? For exchange, I have to go down to your store right? Thanks.
    Answer
    Dear Customer,

    can only change whole set, we have selling short along in our listing, you may take a look, and can do the purchase directly form there.. or if request for exchange, pls fill up the exchange form attached with the parcel and follow the exchange option stated, thanks
    Question
    hi thanks for the quick response. Is it possible to go down to your store to do the exchange physically? i need the items next thur so i'm afraid if i send back the items for exchange it may not reach me in time?
    The top currently fits me just nice, will size L top likely be too big for me?
    Answer
    yes, you can come over to our store for exchange, mon to fri 2 to 4pm, sat 10 - 12 noon, Thanks
    Question
    Hi so I can drop by later today between 10-12?
    Can I also check if it’s possible for me to try on the size on the spot before I confirm the exchange? Thank you for your help and understanding.
    Answer
    Dear Customer,

    yes, pls come over, trying can only on the top piece.. : )
  • Answered
    Question
    poh******* 2018-04-22
    Answer
    Private Enquiry
    Eight & Crate 2018-04-24
  • Answered
    Question
    hon******* 2018-04-08
    Answer
    Dear Customer,

    you may consider 9929 in the follow link: https://www.qoo10.sg/g/508641839
    Eight & Crate 2018-04-08
Ask Question
Available during
MON~FRI : 1pm ~ 6pm Sat, Sun & Public Holiday day: off

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Policy & Notice
How to Return/Exchange