550.02

EIGHT & CRATE🇸🇬 Auto Mahjong Table Folding Singapore Style with animals


Customer who recommended this item
79
Customer Satisfaction Score
97%
  • Product 100%/100%
  • Price 90%/100%
  • Delivery 100%/100%
  • Service 100%/100%

Notice

Subject Register Date
2) Exchange flow: Register mail: (within 14 days) Seller Dec 14, 2017
1) Exchange flow by Qoo10 system (within 7 days) Seller Dec 14, 2017
Local Warranty (On specified items only) Seller Apr 08, 2016
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Manufacturer/
Place of origin
ShangHai Condition New Product
Shipping From From Overseas (Singapore)
help
Material
Payment Method Q*Coin Pay, VISA, MasterCard, American Express, Union Pay, PayPal, E-Nets, Cash Deposit, Q·account, GrabPay, Rely, PayLah!, AXS, NETS QR, AliPay, WeChat Pay, Convenience Store
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7

Photo Review (34)

Customer Review (71)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Aug 17, 2019 dan*** (SG SG)
Highly Recommend Aug 15, 2019 pui*** (SG SG)
Highly Recommend Aug 02, 2019 joa*** (SG SG)
Highly Recommend May 29, 2019 Ren*** (SG SG)
Highly Recommend Mar 22, 2019 dar*** (SG SG)
Highly Recommend Feb 26, 2019 lil*** (SG SG)
Recommend Feb 10, 2019 san*** (SG SG)
Highly Recommend Feb 05, 2019 val*** (SG SG)
Highly Recommend Jan 19, 2019 yeo*** (SG SG)
Highly Recommend Nov 13, 2018 che*** (SG SG)

Item Q&A(90)

Status
Question & Answer
  • Notice

    2) Exchange flow: Register mail: (within 14 days)


    2) By Register mail: within 14 days after being delivered
    Exchange request from QPost,
    Wait for our acceptance of your exchange request (response will be within 24 hrs upon received request from QPost)
    Fill in exchange form and send item by Register mail (with tracking no.)
    Once we have received, will verify condition of return item, and approve for exchange
    Contact Customer for requested item/availability and inform for postage top up
    Item will be post out within 1-3 working days after potage payment made
    Eight & Crate
  • Notice

    1) Exchange flow by Qoo10 system (within 7 days)

    Exchange Flow & options:

    1) By Qoo10 system request : within 7 days after being delivered.
    (system will request for tracking no. on the return item)
    Click: Help >  FAQ >  Cancel/Refund
    Return/Exchange by system : 

    Eight & Crate
  • Notice

    Local Warranty (On specified items only)

    We provide specific warranty duration of choice by buyer during the purchase. Warranty is covered Locally (SINGAPORE) limited to manufacturer’s defects limited to Motors, Battery and LCD screen (specific Model) only. The period is from the date of Received, It does not cover normal wear and tear,misuse, unauthorized disassembling including attempt to unscrew any parts of the product.

    You must keep your sales receipt or the Qoo10 order number. This is your proof of purchase and you will need to show this if you need to warranty claim for your product.

    If you think you may have defective product, you can contact us via email to Sale_sgdeals@hotmail.com before taking it back to us. We will send it back to the Local Singapore Distributor for their technicians assessment & help you determine the best course of action.

    Warranty coverage is only available for a walk in. and all disbursements for transport which will be borne by purchaser/buyers.
    Eight & Crate
  • Notice

    We are not responsible for Lost Normal Mail

    Dear Customers,

    Please take note we will not be responsible for any lost mail if you choose normal mail for delivery, Qxpress Courier service is highly recommended as it provides tracking number and faster delivery.

    Please understand that normal mail has risk that it being lost. As it does not have tracking number, we are unable to track the order. So we HIGHLY RECOMMEND TO USE Qxpress DELIVERY FOR SAFETY AND FAST DELIVERY.

    Normally we will post orders within 1-2 working days after we have received your orders. Normal Mail will take 3-5 working days to reach you. And there are cases that customers receive 2 weeks after they order.
    Eight & Crate
  • Notice

    Exchange Address: 14 days after received

    By Walk-in exchange: within 14 days after being delivered
    Exchange request from QPost,
    Wait for our acceptance of your exchange request (response will be within 24 hrs upon received request from QPost)
    Fill in exchange form and bring item to our office

    21 Bukit Batok Crescent, #02-75 Wcega Tower, Singapore 658065
    Opening window for customer:
    Mon to Fri : 1:30 pm to 4:30pm
    Sat: 10:00 am to 12:00 noon
    Eight & Crate
  • Notice

    Exchange/Return Policies


    Exchange & Refund Policy

    Exchange :
    14 calendar days to exchange an item from the date you received it
    unused, undamaged and in same condition that you received it
    must be in their original packaging/box
    valid for 1 time only and subject to availability
    Customer will be responsible for paying all the shipping costs incurred

    Refund is possible to below cases only
    Received wrong item
    Received defective item
    Please send picture of item to QPost for refund request, Thanks
    Eight & Crate
  • Answered
    Question
    tay******* 2019-08-28
    Answer
    Dear Customer,
    please contact us 94892649 for more information.
    Thank you.
    Eight & Crate 2019-08-28
  • Answered
    Question
    ali******* 2019-08-21
    Answer
    Dear Customer,
    as for today ,we still have stock for N09 ultra slim,
    the color is the same from the picture.
    Thank you.
    Eight & Crate 2019-08-21
  • Answered
    Question
    dan******* 2019-08-11
    Answer
    No worries, adding additional dices can be done upon delivery.. : )
    Eight & Crate 2019-08-11
  • Answered
    Question
    dan******* 2019-08-11
    Answer
    Tile size is 40, yes, you can select tile color
    Eight & Crate 2019-08-11
    Question
    How do I request for 3 dices?
    Question
    If I order online here, how can I request for 3 dices? No option to select dices.
    Answer
    Dear customer,

    yes, additional dice can easily install upon delivery and install upon set up
  • Answered
    Question
    joa******* 2019-07-31
    Answer
    yes
    Eight & Crate 2019-07-31
    Question
    Ok, you have ready stock for N09 ultra slim table?
    Answer
    Yes,

    can delivery on next working day
    Question
    Thank you. I just placed my order for GT-5X. Please help to deliver it tml morning.
    Answer
    On Qpost : noted : )
  • Answered
    Question
    inf******* 2019-06-29
    Answer
    Private Enquiry
    Eight & Crate 2019-06-30
  • Answered
    Question
    pol******* 2019-06-24
    Answer
    Private Enquiry
    Eight & Crate 2019-06-25
  • Answered
    Question
    eug******* 2019-05-22
    Answer
    Private Enquiry
    Eight & Crate 2019-05-23
Ask Question
Available during
MON~FRI : 1pm ~ 6pm Sat, Sun & Public Holiday day: off

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Policy & Notice
How to Return/Exchange