Eight & Crate
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EIGHT & CRATE🇸🇬 [LC series] 🇸🇬 Supreme Spin Mop Newest technology Mop set (with ❤5x refills)


Customer who recommended this item
41
Customer Satisfaction Score
97%
  • Product 90%/100%
  • Price 100%/100%
  • Delivery 100%/100%
  • Service 100%/100%

Notice

Subject Register Date
2) Exchange flow: Register mail: (within 14 days) Seller Dec 14, 2017
1) Exchange flow by Qoo10 system (within 7 days) Seller Dec 14, 2017
Local Warranty (On specified items only) Seller Apr 08, 2016
more
Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7

Photo Review (15)

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Customer Review (43)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Aug 04, 2018 sio*** (SG SG)
Highly Recommend Jul 30, 2018 mic*** (SG SG)
Highly Recommend Apr 12, 2018 pik***
Highly Recommend Mar 29, 2018 mly***
Highly Recommend Mar 06, 2018 ain***
Highly Recommend Jun 02, 2017 bia***
Highly Recommend May 11, 2017 que***
Highly Recommend May 10, 2017 jan***
Highly Recommend May 09, 2017 leo***
Highly Recommend Apr 14, 2017 yeo***

Item Q&A(6)

Status
Question & Answer
  • Notice

    2) Exchange flow: Register mail: (within 14 days)


    2) By Register mail: within 14 days after being delivered
    Exchange request from QPost,
    Wait for our acceptance of your exchange request (response will be within 24 hrs upon received request from QPost)
    Fill in exchange form and send item by Register mail (with tracking no.)
    Once we have received, will verify condition of return item, and approve for exchange
    Contact Customer for requested item/availability and inform for postage top up
    Item will be post out within 1-3 working days after potage payment made
    Eight & Crate
  • Notice

    1) Exchange flow by Qoo10 system (within 7 days)

    Exchange Flow & options:

    1) By Qoo10 system request : within 7 days after being delivered.
    (system will request for tracking no. on the return item)
    Click: Help >  FAQ >  Cancel/Refund
    Return/Exchange by system : 

    Eight & Crate
  • Notice

    Local Warranty (On specified items only)

    We provide specific warranty duration of choice by buyer during the purchase. Warranty is covered Locally (SINGAPORE) limited to manufacturer’s defects limited to Motors, Battery and LCD screen (specific Model) only. The period is from the date of Received, It does not cover normal wear and tear,misuse, unauthorized disassembling including attempt to unscrew any parts of the product.

    You must keep your sales receipt or the Qoo10 order number. This is your proof of purchase and you will need to show this if you need to warranty claim for your product.

    If you think you may have defective product, you can contact us via email to Sale_sgdeals@hotmail.com before taking it back to us. We will send it back to the Local Singapore Distributor for their technicians assessment & help you determine the best course of action.

    Warranty coverage is only available for a walk in. and all disbursements for transport which will be borne by purchaser/buyers.
    Eight & Crate
  • Notice

    We are not responsible for Lost Normal Mail

    Dear Customers,

    Please take note we will not be responsible for any lost mail if you choose normal mail for delivery, Qxpress Courier service is highly recommended as it provides tracking number and faster delivery.

    Please understand that normal mail has risk that it being lost. As it does not have tracking number, we are unable to track the order. So we HIGHLY RECOMMEND TO USE Qxpress DELIVERY FOR SAFETY AND FAST DELIVERY.

    Normally we will post orders within 1-2 working days after we have received your orders. Normal Mail will take 3-5 working days to reach you. And there are cases that customers receive 2 weeks after they order.
    Eight & Crate
  • Notice

    Exchange Address: 14 days after received

    By Walk-in exchange: within 14 days after being delivered
    Exchange request from QPost,
    Wait for our acceptance of your exchange request (response will be within 24 hrs upon received request from QPost)
    Fill in exchange form and bring item to our office

    21 Bukit Batok Crescent, #02-75 Wcega Tower, Singapore 658065
    Opening window for customer:
    Mon to Fri : 1:30 pm to 4:30pm
    Sat: 10:00 am to 12:00 noon
    Eight & Crate
  • Notice

    Exchange/Return Policies


    Exchange & Refund Policy

    Exchange :
    14 calendar days to exchange an item from the date you received it
    unused, undamaged and in same condition that you received it
    must be in their original packaging/box
    valid for 1 time only and subject to availability
    Customer will be responsible for paying all the shipping costs incurred

    Refund is possible to below cases only
    Received wrong item
    Received defective item
    Please send picture of item to QPost for refund request, Thanks
    Eight & Crate
  • Answered
    Question
    jan******* 2017-11-11
    Answer
    mfg from china.
    Eight & Crate 2017-11-13
  • Answered
    Question
    yeo******* 2017-04-11
    Answer
    Dear Customer,

    The listing link for this spray mop may be the best price now, we use to listing to run Special promotion on and off, we may get the best price on the $9.80 listing, as currently we are on group buy offer .

    Both side are getting 2x mop heads in the mop set... : )
    Eight & Crate 2017-04-12
  • Answered
    Question
    yeo******* 2017-04-11
    Answer
    Dear Customer,

    The listing link for this spray mop may be the best price now, we use to listing to run Special promotion on and off, we may get the best price on the $9.80 listing, as currently we are on group buy offer .

    Both side are getting 2x mop heads in the mop set... : )
    Eight & Crate 2017-04-12
  • Answered
    Question
    gre******* 2016-10-17
    Answer
    Dear Customer,

    Sorry for late reply, we have limit (per customer) to bid only 1 qty per customer, as it is a special promotion that run during that time period..
    Eight & Crate 2016-10-19
  • Answered
    Question
    gre******* 2016-10-17
    Answer
    Dear Customer,

    Sorry for late reply, we have limit (per customer) to bid only 1 qty per customer, as it is a special promotion that run during that time period..
    Eight & Crate 2016-10-19
    Question
    But seller, it only allows ONE BIDDER, not one qty per bidder, that's what I'm trying to let u know. I can't even bid. Before u replied I sent a print screen n circled the bottom statement that's says it has reached the maximum bidder (only 1 bidder) quota.
    Answer
    Dear Customer,

    It may be because we have tried on the setting of the auction, and tyou had put in the bid during that point of time... : )
  • Answered
    Question
    shr******* 2016-09-13
    Answer
    Dear Customer,

    As spoken thru phone, it should be inside each boxes.. : )
    Eight & Crate 2016-09-13
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Available during
MON~FRI : 1pm ~ 6pm Sat, Sun & Public Holiday day: off

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Policy & Notice
How to Return/Exchange