Eight & Crate
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POWER MINISHOP RATE 90%
44.3

EIGHT & CRATE🚽🇸🇬 Toilet bidet Seat 🚽 Seat cover with front and rear wash non-electric bidet


Customer who recommended this item
172
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
2) Exchange flow: Register mail: (within 14 days) Seller Dec 14, 2017
1) Exchange flow by Qoo10 system (within 7 days) Seller Dec 14, 2017
Local Warranty (On specified items only) Seller Apr 08, 2016
more
Manufacturer/
Place of origin
SG Top Deals Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Photo Review (93)

Customer Review (166)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Oct 25, 2018 mrg***
Recommend Oct 12, 2018 tan***
Highly Recommend Oct 10, 2018 sab***
Highly Recommend Oct 08, 2018 sdi***
Highly Recommend Oct 06, 2018 twe***
Highly Recommend Sep 04, 2018 irw***
Highly Recommend Aug 19, 2018 lim***
Highly Recommend Aug 16, 2018 cle***
Highly Recommend Aug 09, 2018 sdi***
Highly Recommend Aug 01, 2018 gok***

Item Q&A(54)

Status
Question & Answer
  • Notice

    2) Exchange flow: Register mail: (within 14 days)


    2) By Register mail: within 14 days after being delivered
    Exchange request from QPost,
    Wait for our acceptance of your exchange request (response will be within 24 hrs upon received request from QPost)
    Fill in exchange form and send item by Register mail (with tracking no.)
    Once we have received, will verify condition of return item, and approve for exchange
    Contact Customer for requested item/availability and inform for postage top up
    Item will be post out within 1-3 working days after potage payment made
    Eight & Crate
  • Notice

    1) Exchange flow by Qoo10 system (within 7 days)

    Exchange Flow & options:

    1) By Qoo10 system request : within 7 days after being delivered.
    (system will request for tracking no. on the return item)
    Click: Help >  FAQ >  Cancel/Refund
    Return/Exchange by system : 

    Eight & Crate
  • Notice

    Local Warranty (On specified items only)

    We provide specific warranty duration of choice by buyer during the purchase. Warranty is covered Locally (SINGAPORE) limited to manufacturer’s defects limited to Motors, Battery and LCD screen (specific Model) only. The period is from the date of Received, It does not cover normal wear and tear,misuse, unauthorized disassembling including attempt to unscrew any parts of the product.

    You must keep your sales receipt or the Qoo10 order number. This is your proof of purchase and you will need to show this if you need to warranty claim for your product.

    If you think you may have defective product, you can contact us via email to Sale_sgdeals@hotmail.com before taking it back to us. We will send it back to the Local Singapore Distributor for their technicians assessment & help you determine the best course of action.

    Warranty coverage is only available for a walk in. and all disbursements for transport which will be borne by purchaser/buyers.
    Eight & Crate
  • Notice

    We are not responsible for Lost Normal Mail

    Dear Customers,

    Please take note we will not be responsible for any lost mail if you choose normal mail for delivery, Qxpress Courier service is highly recommended as it provides tracking number and faster delivery.

    Please understand that normal mail has risk that it being lost. As it does not have tracking number, we are unable to track the order. So we HIGHLY RECOMMEND TO USE Qxpress DELIVERY FOR SAFETY AND FAST DELIVERY.

    Normally we will post orders within 1-2 working days after we have received your orders. Normal Mail will take 3-5 working days to reach you. And there are cases that customers receive 2 weeks after they order.
    Eight & Crate
  • Notice

    Exchange Address: 14 days after received

    By Walk-in exchange: within 14 days after being delivered
    Exchange request from QPost,
    Wait for our acceptance of your exchange request (response will be within 24 hrs upon received request from QPost)
    Fill in exchange form and bring item to our office

    21 Bukit Batok Crescent, #02-75 Wcega Tower, Singapore 658065
    Opening window for customer:
    Mon to Fri : 1:30 pm to 4:30pm
    Sat: 10:00 am to 12:00 noon
    Eight & Crate
  • Notice

    Exchange/Return Policies


    Exchange & Refund Policy

    Exchange :
    14 calendar days to exchange an item from the date you received it
    unused, undamaged and in same condition that you received it
    must be in their original packaging/box
    valid for 1 time only and subject to availability
    Customer will be responsible for paying all the shipping costs incurred

    Refund is possible to below cases only
    Received wrong item
    Received defective item
    Please send picture of item to QPost for refund request, Thanks
    Eight & Crate
  • Answered
    Question
    ste******* 2018-10-31
    Answer
    Dear Customer,



    u shape
    pls refer to our phone conversation, thanks
    Eight & Crate 2018-10-31
  • Answered
    Question
    lsp******* 2018-10-15
    Answer
    Dear Customer,

    60cm length, you need to buy 1m if your water point is on the other side of the toilet bowl.
    Eight & Crate 2018-10-16
  • Answered
    Question
    lsp******* 2018-10-15
    Answer
    Dear Customer,

    60cm length, you need to buy 1m if your water point is on the other side of the toilet bowl.
    Eight & Crate 2018-10-16
  • Answered
    Question
    koo******* 2018-10-12
    Answer
    Dear Customer,

    End of Oct , Thanks
    Eight & Crate 2018-10-13
  • Answered
    Question
    koo******* 2018-10-11
    Answer
    Private Enquiry
    Eight & Crate 2018-10-12
  • Answered
    Question
    ws_******* 2018-09-22
    Answer
    Private Enquiry
    Eight & Crate 2018-09-23
    Question
    Private Enquiry
    Answer
    Private Enquiry
  • Answered
    Question
    Say******* 2018-08-15
    Answer
    Private Enquiry
    Eight & Crate 2018-08-16
    Question
    Private Enquiry
    Answer
    Private Enquiry
  • Answered
    Question
    joi******* 2018-08-07
    Answer
    Dear Customer,

    it look more like v shape, but still need to dimension on ABC (refer to our listing), and pls take measurement of ABC and whatsapp to 94892649, we will help to check is our bidet seat suitable for your bowl.. : )

    may also need photo of the side/back of the bowl, need to see any access from right to left (for the hose to go thru.. : )
    Eight & Crate 2018-08-07
Ask Question
Address
WCEGA TOWER 21 BUKIT BATOK CRESCENT 02-75
Available during
MON~FRI : 2pm ~ 5pm Sat, Sun & Public Holiday day: off

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Policy & Notice
How to Return/Exchange