Eight & Crate
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POWER MINISHOP RATE 90%
❤Compact Flat Mop❤ 🇸🇬[Original GuaGuaLe]🇸🇬 2018 version  hot sale Premium Flat spin Mop
9 items sold
19.10

EIGHT & CRATE❤Compact Flat Mop❤ 🇸🇬[Original GuaGuaLe]🇸🇬 2018 version hot sale Premium Flat spin Mop


Customer who recommended this item
73
Customer Satisfaction Score
97%
  • Product 90%/100%
  • Price 100%/100%
  • Delivery 100%/100%
  • Service 100%/100%
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Notice

Subject Register Date
2) Exchange flow: Register mail: (within 14 days) Seller Dec 14, 2017
1) Exchange flow by Qoo10 system (within 7 days) Seller Dec 14, 2017
Local Warranty (On specified items only) Seller Apr 08, 2016
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Manufacturer/
Place of origin
SG Top Deals / SG Top Deals Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.(Sale_sgdeals@hotmail.com)
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7

Photo Review (29)

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Customer Review (50)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Mar 19, 2019 ama*** (SG SG)
Recommend Mar 15, 2019 jam*** (SG SG)
Highly Recommend Feb 28, 2019 mik*** (SG SG)
Highly Recommend Jan 05, 2019 win*** (SG SG)
Highly Recommend Jan 03, 2019 tif*** (SG SG)
Highly Recommend Jan 03, 2019 yao*** (SG SG)
Highly Recommend Dec 31, 2018 wee*** (SG SG)
Highly Recommend Dec 28, 2018 hel*** (SG SG)
Highly Recommend Dec 08, 2018 jos*** (SG SG)
Highly Recommend Dec 07, 2018 bre*** (SG SG)

Item Q&A(23)

Status
Question & Answer
  • Notice

    2) Exchange flow: Register mail: (within 14 days)


    2) By Register mail: within 14 days after being delivered
    Exchange request from QPost,
    Wait for our acceptance of your exchange request (response will be within 24 hrs upon received request from QPost)
    Fill in exchange form and send item by Register mail (with tracking no.)
    Once we have received, will verify condition of return item, and approve for exchange
    Contact Customer for requested item/availability and inform for postage top up
    Item will be post out within 1-3 working days after potage payment made
    Eight & Crate
  • Notice

    1) Exchange flow by Qoo10 system (within 7 days)

    Exchange Flow & options:

    1) By Qoo10 system request : within 7 days after being delivered.
    (system will request for tracking no. on the return item)
    Click: Help >  FAQ >  Cancel/Refund
    Return/Exchange by system : 

    Eight & Crate
  • Notice

    Local Warranty (On specified items only)

    We provide specific warranty duration of choice by buyer during the purchase. Warranty is covered Locally (SINGAPORE) limited to manufacturer’s defects limited to Motors, Battery and LCD screen (specific Model) only. The period is from the date of Received, It does not cover normal wear and tear,misuse, unauthorized disassembling including attempt to unscrew any parts of the product.

    You must keep your sales receipt or the Qoo10 order number. This is your proof of purchase and you will need to show this if you need to warranty claim for your product.

    If you think you may have defective product, you can contact us via email to Sale_sgdeals@hotmail.com before taking it back to us. We will send it back to the Local Singapore Distributor for their technicians assessment & help you determine the best course of action.

    Warranty coverage is only available for a walk in. and all disbursements for transport which will be borne by purchaser/buyers.
    Eight & Crate
  • Notice

    We are not responsible for Lost Normal Mail

    Dear Customers,

    Please take note we will not be responsible for any lost mail if you choose normal mail for delivery, Qxpress Courier service is highly recommended as it provides tracking number and faster delivery.

    Please understand that normal mail has risk that it being lost. As it does not have tracking number, we are unable to track the order. So we HIGHLY RECOMMEND TO USE Qxpress DELIVERY FOR SAFETY AND FAST DELIVERY.

    Normally we will post orders within 1-2 working days after we have received your orders. Normal Mail will take 3-5 working days to reach you. And there are cases that customers receive 2 weeks after they order.
    Eight & Crate
  • Notice

    Exchange Address: 14 days after received

    By Walk-in exchange: within 14 days after being delivered
    Exchange request from QPost,
    Wait for our acceptance of your exchange request (response will be within 24 hrs upon received request from QPost)
    Fill in exchange form and bring item to our office

    21 Bukit Batok Crescent, #02-75 Wcega Tower, Singapore 658065
    Opening window for customer:
    Mon to Fri : 1:30 pm to 4:30pm
    Sat: 10:00 am to 12:00 noon
    Eight & Crate
  • Notice

    Exchange/Return Policies


    Exchange & Refund Policy

    Exchange :
    14 calendar days to exchange an item from the date you received it
    unused, undamaged and in same condition that you received it
    must be in their original packaging/box
    valid for 1 time only and subject to availability
    Customer will be responsible for paying all the shipping costs incurred

    Refund is possible to below cases only
    Received wrong item
    Received defective item
    Please send picture of item to QPost for refund request, Thanks
    Eight & Crate
  • Answered
    Question
    Par******* 2019-03-13
    Answer
    Dear Customer,
    yes ,you can,
    please call us{69048389) for more information
    Eight & Crate 2019-03-13
  • Answered
    Question
    aus******* 2019-03-11
    Answer
    Dear Customer,
    i afraid 3XL can't fit,but you are welcome to our office at 21 Bukit Batok Cres ,WCEGA Tower #02-75 to give a try.
    Eight & Crate 2019-03-11
  • Answered
    Question
    sj_******* 2019-03-11
    Answer
    Dear Customer,
    yes ,you can,
    please call us{69048389) for more information.
    Eight & Crate 2019-03-11
  • Answered
    Question
    mqz******* 2019-02-23
    Answer
    Dear Customer,

    yes, pls ontact 94892649 for fast reply on the above issue , thanks
    Eight & Crate 2019-02-24
  • Processing
    Question
    ong******* 2019-02-18
    Answer
    Dear Custmer, You can buy the pole ,mop heads ,mop plates by walk in or from Q10, you can find out more from our shop(Eight & Crate) on Q10. Thank you.
    Eight & Crate 2019-02-18
  • Answered
    Question
    rut******* 2019-02-14
    Answer
    yes, pls contact 94892649 for special arrangement , thanks
    Eight & Crate 2019-02-14
    Question
    How much ?
    Answer
    pls contact 94892649 for arrangement
  • Answered
    Question
    mis******* 2019-02-02
    Answer
    Dear Customer,

    yes, nbut pls ensure your pail set is brought from us, if not, may not be suitable for your set..

    pls contact 94892649 with your pail set order no. Thanks
    Eight & Crate 2019-02-03
  • Answered
    Question
    QJM******* 2019-01-29
    Answer
    Dear Customer,

    Reply to your questions:
    - quality is subjexted to individual, there are many comments that the mop is good and up to their expectation
    - the video is just the demonstration, the water level can be put to the max to cover the full mop pad.. : )

    Remarks: there are many things that customers may not know and use in the correct way, that is the reason why you have indicated our contact no., allow them to contact us directly '' : )
    Eight & Crate 2019-01-30
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Available during
MON~FRI : 1pm ~ 6pm Sat, Sun & Public Holiday day: off

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Policy & Notice
How to Return/Exchange