Eight & Crate
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EIGHT & CRATEMosquito Trap ❤ 100% SAFE ❤ SAFE For Baby (1 year warranty!)


Customer who recommended this item
37
Customer Satisfaction Score
92%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 100%/100%
  • Service 90%/100%
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Notice

Subject Register Date
2) Exchange flow: Register mail: (within 14 days) Seller Dec 14, 2017
1) Exchange flow by Qoo10 system (within 7 days) Seller Dec 14, 2017
Local Warranty (On specified items only) Seller Apr 08, 2016
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Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.(94892649 / Sales_sgdeals@hotmail.com)
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Ready Stock Deliver within 24 Hours
BOOKMARK 1 2 3 4 5 6 7

Photo Review (17)

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Customer Review (42)

Customer Review board
Rating Feedback Date Written by
Netural Jun 05, 2018 maz*** (SG SG)
Recommend Dec 05, 2017 ash***
Highly Recommend May 11, 2017 jay***
Highly Recommend Jan 18, 2017 Pup***
Not Recommend Jan 18, 2017 pen***
Recommend Jan 13, 2017 bee***
Recommend Nov 26, 2016 can***
Highly Recommend Nov 02, 2016 you***
Netural Nov 02, 2016 zh0***
Highly Recommend Oct 28, 2016 ben***

Item Q&A(16)

Status
Question & Answer
  • Notice

    2) Exchange flow: Register mail: (within 14 days)


    2) By Register mail: within 14 days after being delivered
    Exchange request from QPost,
    Wait for our acceptance of your exchange request (response will be within 24 hrs upon received request from QPost)
    Fill in exchange form and send item by Register mail (with tracking no.)
    Once we have received, will verify condition of return item, and approve for exchange
    Contact Customer for requested item/availability and inform for postage top up
    Item will be post out within 1-3 working days after potage payment made
    Eight & Crate
  • Notice

    1) Exchange flow by Qoo10 system (within 7 days)

    Exchange Flow & options:

    1) By Qoo10 system request : within 7 days after being delivered.
    (system will request for tracking no. on the return item)
    Click: Help >  FAQ >  Cancel/Refund
    Return/Exchange by system : 

    Eight & Crate
  • Notice

    Local Warranty (On specified items only)

    We provide specific warranty duration of choice by buyer during the purchase. Warranty is covered Locally (SINGAPORE) limited to manufacturer’s defects limited to Motors, Battery and LCD screen (specific Model) only. The period is from the date of Received, It does not cover normal wear and tear,misuse, unauthorized disassembling including attempt to unscrew any parts of the product.

    You must keep your sales receipt or the Qoo10 order number. This is your proof of purchase and you will need to show this if you need to warranty claim for your product.

    If you think you may have defective product, you can contact us via email to Sale_sgdeals@hotmail.com before taking it back to us. We will send it back to the Local Singapore Distributor for their technicians assessment & help you determine the best course of action.

    Warranty coverage is only available for a walk in. and all disbursements for transport which will be borne by purchaser/buyers.
    Eight & Crate
  • Notice

    We are not responsible for Lost Normal Mail

    Dear Customers,

    Please take note we will not be responsible for any lost mail if you choose normal mail for delivery, Qxpress Courier service is highly recommended as it provides tracking number and faster delivery.

    Please understand that normal mail has risk that it being lost. As it does not have tracking number, we are unable to track the order. So we HIGHLY RECOMMEND TO USE Qxpress DELIVERY FOR SAFETY AND FAST DELIVERY.

    Normally we will post orders within 1-2 working days after we have received your orders. Normal Mail will take 3-5 working days to reach you. And there are cases that customers receive 2 weeks after they order.
    Eight & Crate
  • Notice

    Exchange Address: 14 days after received

    By Walk-in exchange: within 14 days after being delivered
    Exchange request from QPost,
    Wait for our acceptance of your exchange request (response will be within 24 hrs upon received request from QPost)
    Fill in exchange form and bring item to our office

    21 Bukit Batok Crescent, #02-75 Wcega Tower, Singapore 658065
    Opening window for customer:
    Mon to Fri : 1:30 pm to 4:30pm
    Sat: 10:00 am to 12:00 noon
    Eight & Crate
  • Notice

    Exchange/Return Policies


    Exchange & Refund Policy

    Exchange :
    14 calendar days to exchange an item from the date you received it
    unused, undamaged and in same condition that you received it
    must be in their original packaging/box
    valid for 1 time only and subject to availability
    Customer will be responsible for paying all the shipping costs incurred

    Refund is possible to below cases only
    Received wrong item
    Received defective item
    Please send picture of item to QPost for refund request, Thanks
    Eight & Crate
  • Answered
    Question
    ash******* 2017-11-30
    Question
    wats the uv ray power for all 3 model pls?
    Answer
    Dear customer,

    The UV light is very low voltage, the light is dim and it does not shine directly at your eyes.
    The light used in mosuito trap is not industrial UV light, it is low power, dim light.

    Voltage:
    GM-988 , 6 watt
    QT-09 , 4 watt

    GM-988 dimension, 20x40 cm. with ionizer.
    QT-09 dimension, 16x30 cm. non-ionizer
    Eight & Crate 2017-12-01
    Question
    hi i received my item GM model. there is a paper wit warranty details to fill in at the back. do i post tat slip to u or email u wil do pls advise tks
    Answer
    : )

    no require, any warranty issue, pls contact us here, Thanks
  • Answered
    Question
    ash******* 2017-11-29
    Answer
    Dear customer,

    the mosquito trap we sell are Non-Chemical , Non-Toxic. Very safe for baby and family usage. But it uses special light and luke heat to attract mosquito unlike other brand they use chemical or baits to produce chemical to attract mosquito.

    Our mosquito trap need the special light to attract mosquito.
    (Oderless , No chemical , No refill needed , No electric zipping)
    Eight & Crate 2017-11-29
    Question
    since yr mossquito trap need special light to attract mosquito, does it mean in darkness tis lamp cannot trap/attract mosquito?
    Answer
    the UV light is produce by the mosquito trap itself, it need to be in darkness for best performance. Yes, it work best in total darkness, place about 70cm above the ground as mosquito tends to fly at the height of your bed.
    Question
    so even if the room is with minor lighted up in nite time also can work? which model is better for my case as majority of the time the room wil b in darkness wit small wall lite lighted up for short while. which model u recommend pls?

    will tis trap have any interference with air purifier and diffuser? also which model can be hung up using string or come wit hanging strap/holder? any warranty?tks
    Answer
    Dear customer,

    Both model are good in dim light places. QT09 is lighter & smaller so the UV light range is shorter, but place in room is alright.
    GM-988 is bigger, UV light longer range with air negative ion to clear odor smell.

    You can just place it at your table top, it is high enough. If you need to hang, than it is better to take QT09 as it is lighter and with hook to hang.

    It works fine with air purifier and diffuser.
    Mosquito trap is to attract and trap the mosquito with luke heat (artificial human temp) and UV light to attract, no conflict with air purifier and diffuser.
    Question
    can provide dimension of all 3 types pls? are all the 3 type using the same method to trap/kill mosquito - using luke heat and uv ray to trap and kill? only qt-09 dont hv oniser function isit?
    Answer
    Dear customer,

    GM-988 dimension, 20x40 cm. with ionizer.
    QT-09 dimension, 16x30 cm. non-ionizer
  • Answered
    Question
    tbb******* 2016-09-30
    Answer
    Dear Customer,

    UV LED will not get blow easily, and normally u r not require for UV LED replacement, if you are facing LED issue, pls contact us at 94892649 for assistant, Thanks
    Eight & Crate 2016-09-30
  • Answered
    Question
    Jen******* 2016-09-01
    Answer
    Dear Customer,

    thanks for your enquiry, restock will be reaching us next week, and
    we have generated a reserve listing for pre-order,
    pls whatsapp to 94892649
    pls indicate :
    name/contact no./model/qty

    you will reply you thru whatsapp and update restock status as well ..

    FYI: restock will be reaching us by next week ... : )
    Eight & Crate 2016-09-01
  • Processing
    Question
    rol******* 2016-09-01
    Answer
    Dear Customer, Yes, we have generated a reserve listing for pre-order, pls whatsapp to 94892649 pls indicate : name/contact no./model/qty you will reply you thru whatsapp and update restock status as well .. FYI: restock will be reaching us by next week ... : )

    Dear Customer, Yes, we have generated a reserve listing for pre-order, pls whatsapp to 94892649 pls indicate : name/contact no./model/qty you will reply you thru whatsapp and update restock status as well .. FYI: restock will be reaching us by next week ... : ) Dear Customer, Restock is available now, pls put in ur order , as qty for this restock is limited, need to be fast, else next restock will reach next week ..
    Eight & Crate 2016-09-01
  • Answered
    Question
    chr******* 2016-09-01
    Answer
    Dear Customer,

    Should be reaching us by next week
    Eight & Crate 2016-09-01
  • Processing
    Question
    jin******* 2016-08-31
    Answer
    ok, noted.. we may get restock by end of next week..

    ok, noted.. we may get restock by end of next week.. Dear Customer, GM 988, Restock is available now, pls put in ur order , as qty for this restock is limited, need to be fast, else next restock will reach next week ..
    Eight & Crate 2016-08-31
  • Processing
    Question
    jin******* 2016-08-31
    Answer
    yes, but can i have your contact no.? Thanks
    Eight & Crate 2016-08-31
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