- UOB Credit card only
- Requires a minimum purchase of $200
- Payment over 3, 6, 12 or 24 months and pay no interest
- DBS Credit card only
- Requires a minimum purchase of $200
- Payment over 6 months and pay no interest
Usable within 14 days from payment date
Cancellation : Within 1days from payment date
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2) By Register mail: within 14 days after being deliveredExchange request from QPost, Wait for our acceptance of your exchange request (response will be within 24 hrs upon received request from QPost) Fill in exchange form and send item by Register mail (with tracking no.)Once we have received, will verify condition of return item, and approve for exchangeContact Customer for requested item/availability and inform for postage top upItem will be post out within 1-3 working days after potage payment made
Exchange Flow & options: 1) By Qoo10 system request : within 7 days after being delivered.(system will request for tracking no. on the return item) Click: Help > FAQ > Cancel/RefundReturn/Exchange by system :
We provide specific warranty duration of choice by buyer during the purchase. Warranty is covered Locally (SINGAPORE) limited to manufacturer’s defects limited to Motors, Battery and LCD screen (specific Model) only. The period is from the date of Received, It does not cover normal wear and tear,misuse, unauthorized disassembling including attempt to unscrew any parts of the product.You must keep your sales receipt or the Qoo10 order number. This is your proof of purchase and you will need to show this if you need to warranty claim for your product.If you think you may have defective product, you can contact us via email to Sale_sgdeals@hotmail.com before taking it back to us. We will send it back to the Local Singapore Distributor for their technicians assessment & help you determine the best course of action.Warranty coverage is only available for a walk in. and all disbursements for transport which will be borne by purchaser/buyers.
Dear Customers,Please take note we will not be responsible for any lost mail if you choose normal mail for delivery, Qxpress Courier service is highly recommended as it provides tracking number and faster delivery.Please understand that normal mail has risk that it being lost. As it does not have tracking number, we are unable to track the order. So we HIGHLY RECOMMEND TO USE Qxpress DELIVERY FOR SAFETY AND FAST DELIVERY.Normally we will post orders within 1-2 working days after we have received your orders. Normal Mail will take 3-5 working days to reach you. And there are cases that customers receive 2 weeks after they order.
By Walk-in exchange: within 14 days after being deliveredExchange request from QPost,Wait for our acceptance of your exchange request (response will be within 24 hrs upon received request from QPost) Fill in exchange form and bring item to our office 21 Bukit Batok Crescent, #02-75 Wcega Tower, Singapore 658065Opening window for customer: Mon to Fri : 1:30 pm to 4:30pmSat: 10:00 am to 12:00 noon
Exchange & Refund PolicyExchange : 14 calendar days to exchange an item from the date you received it unused, undamaged and in same condition that you received it must be in their original packaging/boxvalid for 1 time only and subject to availability Customer will be responsible for paying all the shipping costs incurredRefund is possible to below cases onlyReceived wrong itemReceived defective itemPlease send picture of item to QPost for refund request, Thanks
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Order 28 sep recieved on 1sep...it very very fsst thank you not try yet....hope can use...
Received the item in good condition.
Delivery was also punctual too.
Received with good..... item packed nicely fast deleved thks
Easy to set up.useful..After charging must restart the hp to connect. I am using S4.
Super fast! Received within 2 days.... I'm impressed...
There isn’t any posted question about item.