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XPinklicious
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Elephant Handphone Stand/Mobile Phone Holder/HP Phone Support/Accessories/Samsung/iphone
265 items sold
1.80

Elephant Handphone Stand/Mobile Phone Holder/HP Phone Support/Accessories/Samsung/iphone


Customer who recommended this item
757
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Return / Refund Policies Seller Sep 30, 2016
Colour Differences Seller Nov 01, 2015
Mailing Methods & Lead Time Seller Sep 01, 2015
more
Manufacturer/
Place of origin
China Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description Elephant Handphone Stand/Mobile Phone Holder/HP Phone Support/Accessories/Samsung S4 Note 3/iPhone 4s 5s/Sony/HTC
BOOKMARK 1 2 3 4 5 6 7

Customer Review (806)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Aug 16, 2018 sk8***
Highly Recommend Aug 08, 2018 sar***
Highly Recommend Aug 01, 2018 gin***
Highly Recommend Jul 23, 2018 07e***
Highly Recommend Jul 20, 2018 ove***
Highly Recommend Jul 19, 2018 kke***
Recommend Jul 18, 2018 uni***
Highly Recommend Jul 17, 2018 07e***
Highly Recommend Jul 15, 2018 lek***
Highly Recommend Jul 14, 2018 jol***

Item Q&A(62)

Status
Question & Answer
  • Notice

    Return / Refund Policies

    Return Policies

    Process
    1. Please send an email to xpinklicious@gmail.com with affected order number along with the photo evidence.
    2. Evaluation will be done within 3 working days.
    3. Buyers will then need to send the item back.
    4. Once evaluated, refund will be credit to buyer qoo10 account in 2 working days.

    Requirements
    · Buyer will need to provide the order number
    · Photo evidence of the (defective) item
    · Must be 30 Days or less from Delivered Date
    · Reasons for return must be met (See Below)

    Return Reason
    a) Damaged - Item returned must be Complete (Original box, accessories)
    b) Defective - Item returned must be Complete (Original box, accessories) & Not Damaged
    c) Wrong Item - Item returned must be Complete (Original box, accessories) & Not Damaged & Not Used
    d) Missing Item - Item returned must be Not Damaged & Not Used
    e) Change of Mind - We do not accept this as a return reason.
    XPinklicious
  • Notice

    Colour Differences

    Dear all customers,

    Please bear in mind that photo in our item listing may slightly differs from the actual product that you received in terms of colour due to the lighting during photo shooting or your computer monitor's display / resolution. We do not accept this as a reason for a refund or exchange request.
    XPinklicious
  • Notice

    Mailing Methods & Lead Time

    Dear Customers,

    Please note the following:

    Qxpress - 1-2* working days to deliver upon pickup of parcel
    Singpost Normal Mail - 3-5* working days upon date of posting

    The above delivery lead time doesn't not apply during festive / peak period / long weekend holidays. It could take more time to reach you.

    If it's urgent, you may contact Eve @ 91791758 for store pickup. Thanks.
    XPinklicious
  • Notice

    Exchange Policies

    Exchange Policies

    Process for exchanging
    1. Please send an email to xpinklicious@gmail.com with affected order number along with the photo evidence.
    2. Evaluation will be done within 3 working days.
    3. Buyers will then need to send the item back for exchange.
    4. Once evaluated, replacement will be send

    Exchange requirements
    · Buyer will need to provide the order number
    · Photo evidence of the (defective) item
    · Must be 30 Days or less from Delivered Date
    · Reasons for return must be met (See Below)

    Return Reason
    a) Damaged - Item returned must be Complete (Original box, accessories)
    b) Defective - Item returned must be Complete (Original box, accessories) & Not Damaged
    c) Wrong Item - Item returned must be Complete (Original box, accessories) & Not Damaged & Not Used
    d) Missing Item - Item returned must be Not Damaged & Not Used
    e) Change of Mind - We do not accept this as a return reason.
    XPinklicious
  • Notice

    Risk of using Singpost Normal Mail

    For singpost normal mail, it will be sent to your letterbox & there's no tracking service available. The lead time is normally 3-4 working days from date of posting. However, at times, there are delays of up to 10-14 working days. We have customers who only receive their items a month later!

    For parcels which can't be fitted to your letterbox, the postman will attempt to deliver the item to your house. If no one is at home, they will leave a delivery note to ask you to collect from nearest post office. If suspected lost mail, you can proceed to nearest post office and check with them if there are any mails for you.

    The rate of lost mail is 2%-4% which is considered high. You can avoid this by opting for Qxpress where turnaround is 2-3 working days.

    We can only refund/resend when item is returned due to non-delivery (provided correct address in system). This may take 3-4 weeks because SingPost don't prioritize returned mails.
    XPinklicious
  • Notice

    Enquiries

    Dear Valued Customers,

    We have limited access to qoo10 enquiry system. For faster response, please email us at xpinklicious@gmail.com or SMS us at 91791758. Thanks!

    Regards,
    XPinklicious
    XPinklicious
  • Answered
    Question
    Sal******* 2018-07-17
    Answer
    hi will be around end of month
    XPinklicious 2018-07-17
  • Answered
    Question
    sai******* 2018-07-10
    Answer
    Private Enquiry
    XPinklicious 2018-07-10
    Question
    Private Enquiry
    Answer
    Private Enquiry
  • Answered
    Question
    loo******* 2017-12-21
    Answer
    Private Enquiry
    XPinklicious 2017-12-22
  • Answered
    Question
    wan******* 2017-12-02
    Answer
    hi, colour left are as per our stock online. next restock will be 2 weeks later.
    XPinklicious 2017-12-03
  • Answered
    Question
    hon******* 2017-09-09
    Answer
    hi, sorry do u mean , u received this parcel package but we only shipped 1 green to u in the parcel?
    XPinklicious 2017-09-11
    Question
    Hi, yes, I have received a parcel with only 1 green in it. I ordered 2 pcs. Tks.
    Answer
    hi, sorry about it, we will resend the other green elephant by normal mail tmr.
  • Answered
    Question
    yin******* 2017-08-20
    Answer
    yes only all these colours

    hi, you can use the qoo10 cart coupon to offset the purchase。thanks

    if all instock,2-3 working day for courier delivery
    XPinklicious 2017-08-20
  • Answered
    Question
    gsd******* 2017-01-19
    Answer
    hi, should be fine. but suggest use horizontal for better support.
    XPinklicious 2017-01-20
  • Answered
    Question
    amy******* 2016-12-13
    Answer
    hi, it will either tomorrow or friday thanks.
    XPinklicious 2016-12-14
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Policy & Notice
How to Return/Exchange